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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 10-19-2006, 05:42 PM
itons itons is offline
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Join Date: Dec 2005
Posts: 55
Serial Number

im having some issues with my box and am planning to build another one. is there a way to tell what my serial number is so i can reinstall? i cant find my email from sage.
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  #2  
Old 10-19-2006, 05:45 PM
dflachbart dflachbart is offline
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Join Date: Jan 2006
Location: Brookfield, CT
Posts: 2,743
Quote:
Originally Posted by itons
im having some issues with my box and am planning to build another one. is there a way to tell what my serial number is so i can reinstall? i cant find my email from sage.
Quote:
Q: I lost my license key, how can I get a copy of it again?

A: Send a request to orders@sagetv.com.

Don't forget: when emailing SageTV, include your name, email address, etc., so they can look up your registration data.


Dirk
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  #3  
Old 10-19-2006, 05:53 PM
itons itons is offline
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Join Date: Dec 2005
Posts: 55
thanks dirk. i was just hoping that there was a way to find it by myself so i didnt have to wait for a response.

ps....great job on keeping sagemc going.
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  #4  
Old 10-19-2006, 05:59 PM
dflachbart dflachbart is offline
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Location: Brookfield, CT
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Quote:
Originally Posted by itons
thanks dirk. i was just hoping that there was a way to find it by myself so i didnt have to wait for a response.
Yeah, I don't think the registration key is accessible anywhere ...

Dirk
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  #5  
Old 10-20-2006, 09:05 AM
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heffe2001 heffe2001 is offline
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Join Date: Mar 2004
Location: Conover, NC
Posts: 1,269
If by chance you ordered if from someone else other than sage (say PC Alchemy), you'll have to go back to them, as they don't report that info back to Sage.
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  #6  
Old 10-20-2006, 09:42 AM
Polypro Polypro is offline
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Join Date: Jun 2005
Posts: 1,804
It's gotta be in the registry somewhere...a re-install doesn't ask for it. But it may be hashed, hense emailing support.

P
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