Sage won't start

[Cleveland1]

Upgraded to version 6. Now, I cannot get Sage to start up. Tried clicking on the desktop icon; tried clicking on START SAGETV SAGETV; tried going into Windows Explorer, Program Files, Sage and SageTV.exe - nothing. Can't get it started at all.

It was certainly working fine before I upgraded.

FYI, I already did REPAIR, using the upgrade program.

Can anyone help?

[Opus4]

If it is trying to run the correct exe, try enabling debug logging to see if the log contains any error messages.

- Andy

[Cleveland1]

Hi, Andy. Thanks for the prompt reply.

Did exactly what you suggested I do, but I still cannot get Sage to start (therefore, I assume, no txt log is created).

Further suggestions?

Thanks, again.

[Opus4]

It should create some sort of log, even if it is a short one... instead of a repair, try a complete uninstall & reinstall.

- Andy

[Cleveland1]

Andy,

I uninstalled and reinstalled.

The good news: When I clicked on start - it DID !!!!!!!

The bad news: The opening splash screen has been up for over 45 minutes...at the bottom of the screen it says, "Wait - database upgrade may take awhile."

The first time I saw this screen, I waited 30 minutes and CTRL-ALT-DEL'ed to stop it. I then re-started Sage and it's now doing the "Wait" thing, as described above.

Hate to ask...any further suggestions?

[Cleveland1]

I'm going to answer my own question...I now realize what Sage is doing - and with 6000 songs on my main hard drive and my backup hard drive, it's going to take a few hours, probably, to finish.

Not sure why Sage is building this database that includes all of my music, but I s'pose I'll find out whenever I can finally use the darn thing.

[gplasky]

Originally Posted by Cleveland1

I'm going to answer my own question...I now realize what Sage is doing - and with 6000 songs on my main hard drive and my backup hard drive, it's going to take a few hours, probably, to finish.

Not sure why Sage is building this database that includes all of my music, but I s'pose I'll find out whenever I can finally use the darn thing.

You've upgraded from a previous version. It needs to convert the old db to the new db. And all of your 6,000 song entries and tags. It might take a long while.

Gerry

[Cleveland1]

Man, I hope this upgrade is worth the effort.

While the database is converting, my computer is almost useless....it's taking up all the resources and moving sooooooo slooooowww.

Thanks.

[Cleveland1]

Update: This "database upgrade" is still chugging along, taking up ALL of my computer resources and continuing to make the computer fairly useless, for over ten hours now. Luckily, I'm off to meetings this morning, so I'll let the computer chug a few more hours, but I'm getting sorely tempted to say the heck with it and try to roll-back the computer to before I uninstalled Version 5 of Sage and installed 6.

If anyone out there has faced a similar situation as mine, please stop me before I try the rollback. I looked thru the forums and manual and for the life of me, I can't figure out what Sage is converting and why it's taking so long (again, as referenced above, I do have 6000 mp3's...I also have what could be a 50-100 hours of video on my hard drive....is Sage converting all this video to another format? If all it's doing is cataloguing, why would it take so long?).

Alright...enough...comments?

[blade]

Check the log file. There may be file that's causing it hang up.

[JUC]

ya--i'm thinking some file is corrupt or something because 10 hours seems way too long! good luck

[Cleveland1]

OK, Sage Dream Team. I stopped Sage from installing (just so I could check my email and do a few other things). I'm going to re-start Sage and head out for a lunch meeting, but in the meantime, here's what the log file says:

Mon 1/29 9:38:45.223 user.dir2=C:\Program Files\SageTV\SageTV
Mon 1/29 9:38:45.356 classpath=C:\Program Files\SageTV\SageTV\Sage.jar;C:\Program Files\SageTV\SageTV\xerces.jar;C:\Program Files\SageTV\SageTV\plugin.jar;C:\Program Files\SageTV\SageTV\;.;C:\Program Files\Java\jre1.5.0_10\lib\ext\QTJava.zip;JARs\commons-jxpath-1.1.jar;JARs\commons-logging-api.jar;JARs\commons-logging.jar;JARs\jcifs-1.1.6.jar;JARs\jdic.jar;JARs\mx4j-impl.jar;JARs\mx4j-jmx.jar;JARs\mx4j-remote.jar;JARs\mx4j-tools.jar;JARs\sbbi-jmx-1.0.jar;JARs\sbbi-upnplib-1.0.3.jar
Mon 1/29 9:38:45.360 JVM version=1.5.0_10
Mon 1/29 9:38:45.361 OS=Windows XP 5.1
Mon 1/29 9:38:45.831 Succesfully setup system shell hook
Mon 1/29 9:38:45.832 not specifiy WinkeyboardHook in registery, load default one
Mon 1/29 9:38:45.962 Backing up properties file for SageTV upgrade...
Mon 1/29 9:38:46.163 SageTV V6.0.19.120
Mon 1/29 9:38:50.372 hostname=dimension-8400
Mon 1/29 9:39:15.141 ImageUtils loading URL jar:file:/C:/Program%20Files/SageTV/SageTV/Sage.jar!/images/tvicon.gif
Mon 1/29 9:39:15.735 ImageUtils creating BI copy sun.awt.image.ToolkitImage@15fea60 w=32 h=32 freeMem=21943808 totalMem=25034752
Mon 1/29 9:39:17.364 ImageUtils loading URL jar:file:/C:/Program%20Files/SageTV/SageTV/Sage.jar!/images/tvicon_anim0.gif
Mon 1/29 9:39:17.368 ImageUtils creating BI copy sun.awt.image.ToolkitImage@1050169 w=32 h=32 freeMem=22529176 totalMem=25034752
Mon 1/29 9:39:17.370 ImageUtils loading URL jar:file:/C:/Program%20Files/SageTV/SageTV/Sage.jar!/images/tvicon_anim1.gif
Mon 1/29 9:39:17.435 ImageUtils creating BI copy sun.awt.image.ToolkitImage@9fef6f w=32 h=32 freeMem=22445912 totalMem=25034752
Mon 1/29 9:39:17.440 ImageUtils loading URL jar:file:/C:/Program%20Files/SageTV/SageTV/Sage.jar!/images/tvicon_anim2.gif
Mon 1/29 9:39:17.472 ImageUtils creating BI copy sun.awt.image.ToolkitImage@17172ea w=32 h=32 freeMem=22368992 totalMem=25034752
Mon 1/29 9:39:17.475 ImageUtils loading URL jar:file:/C:/Program%20Files/SageTV/SageTV/Sage.jar!/images/tvicon_anim3.gif
Mon 1/29 9:39:17.482 ImageUtils creating BI copy sun.awt.image.ToolkitImage@4b222f w=32 h=32 freeMem=22305152 totalMem=25034752
Mon 1/29 9:39:18.168 Backing up DB file for upgrade...
Mon 1/29 9:39:20.250 Wizard starting to load database info...
Mon 1/29 9:39:20.304 DBFile at version 53 FileSize=3276171
Mon 1/29 9:39:20.306 Wizard allocating table for Year of size 76
Mon 1/29 9:39:20.678 Wizard loading main index for Year
Mon 1/29 9:39:20.696 Wizard allocating table for Network of size 21
Mon 1/29 9:39:20.697 Wizard loading main index for Network
Mon 1/29 9:39:20.698 Wizard allocating table for Title of size 2541
Mon 1/29 9:39:20.700 Wizard loading main index for Title
Mon 1/29 9:39:20.742 Wizard building alt. index 0 for Title
Mon 1/29 9:39:20.755 Wizard allocating table for Channel of size 78
Mon 1/29 9:39:20.757 Wizard loading main index for Channel
Mon 1/29 9:39:20.760 Wizard allocating table for People of size 15141
Mon 1/29 9:39:20.761 Wizard loading main index for People
Mon 1/29 9:39:20.788 Wizard building alt. index 0 for People
Mon 1/29 9:39:20.945 Wizard allocating table for SubCategory of size 103
Mon 1/29 9:39:20.948 Wizard loading main index for SubCategory
Mon 1/29 9:39:20.950 Wizard allocating table for Rated of size 5
Mon 1/29 9:39:21.007 Wizard loading main index for Rated
Mon 1/29 9:39:21.024 Wizard allocating table for ParentalRating of size 0
Mon 1/29 9:39:21.026 Wizard allocating table for ExtendedRating of size 10
Mon 1/29 9:39:21.059 Wizard loading main index for ExtendedRating
Mon 1/29 9:39:21.087 Wizard allocating table for Category of size 84
Mon 1/29 9:39:21.089 Wizard loading main index for Category
Mon 1/29 9:39:21.111 Wizard allocating table for PrimeTitle of size 0
Mon 1/29 9:39:21.112 Wizard allocating table for Bonus of size 407
Mon 1/29 9:39:21.114 Wizard loading main index for Bonus
Mon 1/29 9:39:21.146 Wizard allocating table for Show of size 10536
Mon 1/29 9:39:21.148 Wizard loading main index for Show
Mon 1/29 9:39:21.381 Wizard building alt. index 0 for Show
Mon 1/29 9:39:21.432 Wizard allocating table for Airing of size 25717
Mon 1/29 9:39:21.452 Wizard loading main index for Airing
Mon 1/29 9:39:21.505 Wizard building alt. index 0 for Airing
Mon 1/29 9:39:21.565 Wizard building alt. index 1 for Airing
Mon 1/29 9:39:21.590 Wizard allocating table for ManualRecord of size 5
Mon 1/29 9:39:21.591 Wizard loading main index for ManualRecord
Mon 1/29 9:39:21.598 Wizard allocating table for MediaFile of size 22
Mon 1/29 9:39:21.601 Wizard loading main index for MediaFile
Mon 1/29 9:39:27.232 File Format Parsed-2 C:\MyVideos\60 Minutes - Chemical Insecurity.mpg=MPEG2-PS 0:12:57 0 kbps [#0 Video[MPEG2-Video 29.97003 fps 720x480 4:3 interlaced]#1 Audio[MP2 48000 Hz 2 channels 384 kbps MAIN idx=1 id=c0]]
Mon 1/29 9:39:28.455 File Format Parsed-2 C:\MyVideos\_Cable-3_20060105_103556.mpg=MPEG2-PS 0:01:20 0 kbps [#0 Video[MPEG2-Video 29.97003 fps 720x480 4:3 interlaced]#1 Audio[MP2 48000 Hz 2 channels 384 kbps MAIN idx=1 id=c0]]
Mon 1/29 9:39:30.763 File Format Parsed-2 C:\MyVideos\FLA Family.mpg=MPEG2-PS 0:48:03 0 kbps [#0 Video[MPEG2-Video 29.97003 fps 720x480 4:3 interlaced]#1 Audio[MP2 48000 Hz 2 channels 384 kbps MAIN idx=1 id=c0]]
Mon 1/29 10:30:30.611 AWTThread Hang Detected - hang time = 1080

[Cleveland1]

Here's the latest situation: I finally had to get some work done, so I stopped Sage from installing (obviously, it was hanging up, as mentioned above). However, when I tried to restart it, I couldn't. Clicking on the sage.exe file or the shortcut - nothing would start Sage. However, it was still taking up resources and slowing down my computer. After 3 reboots, I finally just uninstalled the darn thing.

So, now I'm back to square one. Happy to re-download the Version 6 again and try to get it started, but hoping someone out there can decipher the log report above and tell me why it hung up on install?