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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.) |
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#1
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Show in EPG marked as rerun but it was new
Hello,
On Wednesday, Dec 3, 2003, at 9pm, channel WB Angel is shown. I was looking today and noticed that it didn't record. So a little more checking showed that the EPG has it listed as a RERUN. The show was a new one. Does anyone know why this would happen? And how to avoid it in the future? After all, the main reason I purchased Sage and the TV card was to have a automatic way to record the shows I wanted without needing to check to make sure they where recorded. Show was marked as Favorite, First Run, There was no conflicting shows. Thanks |
#2
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You should send an email to Zap2It complaining about it. Unfortunately Sage can't do anything about it. Bad data in bad data out.
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#3
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Actually send me an e-mail at info@freytechnologies.com with the following information:
Your Zip Code Your Service Provider and Lineup The show name, time it was aired and the channel Then I'll send it to my contact at Zap2it for review.
__________________
Dan Kardatzke, Co-Founder SageTV, LLC |
#4
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Now that is customer service!
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#5
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Thanks, I have done so.
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#6
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I received my reponse from Zap2it and the information they received stated an original airing date of 10/1/03 so if it truly was supposed to be a first run, the network provided incorrect information.
__________________
Dan Kardatzke, Co-Founder SageTV, LLC |
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