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  #1  
Old 11-09-2007, 05:21 PM
nyplayer nyplayer is offline
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Software Card stopped working 6.31 Beta

I have a software card at the bottom of my merit food chain and it stopped working with 6.31. I backed it off to 6.2 and it started working again. The error I was getting was audio compression errors. The line out of the card is plugged into a soundblaster card.

Also When i tried to do a channel scan I kept getting no signal in 6.3.1

Everything works fine when I backed off to 6.2


Ps I know I can replace the card... (so please don't suggest it)... but I do not want to do that as Comcast is in the process of going digital and I am not sure which way I want to go.
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Last edited by nyplayer; 11-09-2007 at 05:54 PM.
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  #2  
Old 11-09-2007, 08:55 PM
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Please submit a bug report on this.
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  #3  
Old 12-02-2007, 10:30 AM
nyplayer nyplayer is offline
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This problem still exists in the 6.33 RC candidate... bug filed. I back off to 6.210 and everything works fine. Is there a way to use the encoder and decoders from 6.210 in 6.33?

Code:
Sat 12/1 7:49:39.422 Seeker channel string=47
Sat 12/1 7:49:39.424 autotune0 analog tuner 'Conexant's BtPCI Capture-0' hr=0x0 num=47
Sat 12/1 7:49:39.553 DONE: autotune0 63836944 hr=0x0 result=1  freq:361250000.
Sat 12/1 7:49:39.556 setEncodingProperties0 63836944 Fair
Sat 12/1 7:49:39.557 Set encoding property audiooutputmode to 0
Sat 12/1 7:49:39.557 Set encoding property audiocrc to 0
Sat 12/1 7:49:39.557 Set encoding property gopsize to 15
Sat 12/1 7:49:39.557 Set encoding property videobitrate to 1700000
Sat 12/1 7:49:39.557 Set encoding property inversetelecine to 0
Sat 12/1 7:49:39.557 Set encoding property closedgop to 0
Sat 12/1 7:49:39.557 Set encoding property vbr to 0
Sat 12/1 7:49:39.557 Set encoding property outputstreamtype to 10
Sat 12/1 7:49:39.557 Set encoding property width to 480
Sat 12/1 7:49:39.557 Set encoding property height to 480
Sat 12/1 7:49:39.557 Set encoding property audiobitrate to 256
Sat 12/1 7:49:39.558 Set encoding property audiosampling to 48000
Sat 12/1 7:49:39.558 Set encoding property disablefilter to 1
Sat 12/1 7:49:39.558 Set encoding property medianfilter to 3
Sat 12/1 7:49:39.558 Set encoding property fps to 30
Sat 12/1 7:49:39.558 Set encoding property ipb to 0
Sat 12/1 7:49:39.558 Set encoding property deinterlace to 0
Sat 12/1 7:49:39.558 Set encoding property aspectratio to 1
Sat 12/1 7:49:39.558 setupEncoding0 called for 63836944 'Conexant's BtPCI Capture-0' (ver 1.0)
Sat 12/1 7:49:39.558 setupEncoding0 Trace11 
Sat 12/1 7:49:39.831 Video2 width: 480 height: 480 fps: 333667 bps: 176947376
Sat 12/1 7:49:39.833 setupEncoding0 Trace12 
Sat 12/1 7:49:39.833 setupEncoding0 Trace13 
Sat 12/1 7:49:39.836 setupEncoding0 Trace14a 
Sat 12/1 7:49:39.836 setupEncoding0 Trace17 
Sat 12/1 7:49:39.840 Performing MC 2.0 MPEG video configuration
Sat 12/1 7:49:39.848 setupEncoding0 Trace18 
Sat 12/1 7:49:39.848 setupEncoding0 Trace19 
Sat 12/1 7:49:39.848 setupEncoding0 Trace20 
Sat 12/1 7:49:39.856 Connecting up analog audio streams
Sat 12/1 7:49:39.864 Successfully connected up analog audio stream
Sat 12/1 7:49:39.865 setupEncoding0 Trace21 
Sat 12/1 7:49:39.865 setupEncoding0 Trace22 
Sat 12/1 7:49:39.888 Set pin format for audio succeeded!
Sat 12/1 7:49:39.890 Exception from line: 1717
Sat 12/1 7:49:39.890 Built:sage.EncodingException: ERROR (-7,0x80040204): There was a problem setting up software audio compression.
Sat 12/1 7:49:39.891 processOptionsMenu optionsMenu=default:null|OptionsMenu:ErrorMessage
Sat 12/1 7:49:39.901 Sending hook to client for MediaPlayerError args=[Capture, ERROR (-7,0x80040204): There was a problem setting up software audio compression.]
Sat 12/1 7:49:39.958 VF.submitJob(VFJob[WatchMF r=0.0 t=0 file=MediaFile[id=5292417 A[4941263,4760926,"Weekend View",11187@1201.04:00,240] host=janedserver encodedBy=Conexant's BtPCI Capture Fair format=MPEG2-PS 0:00:00 0 kbps [#0 Video[MPEG2-Video 29.97 fps 480x480 4:3 1700 kbps interlaced]#1 Audio[MP2 48000 Hz 2 channels 256 kbps]] \\janedserver\sageuncn$\WeekendView-4941263-0.mpg, Seg0[Sat 12/1 7:49:39.395-Wed 12/31 16:00:00.000]] ifn=null])
Sat 12/1 7:49:39.959 VF processing job VFJob[WatchMF r=0.0 t=0 file=MediaFile[id=5292417 A[4941263,4760926,"Weekend View",11187@1201.04:00,240] host=janedserver encodedBy=Conexant's BtPCI Capture Fair format=MPEG2-PS 0:00:00 0 kbps [#0 Video[MPEG2-Video 29.97 fps 480x480 4:3 1700 kbps interlaced]#1 Audio[MP2 48000 Hz 2 channels 256 kbps]] \\janedserver\sageuncn$\WeekendView-4941263-0.mpg, Seg0[Sat 12/1 7:49:39.395-Wed 12/31 16:00:00.000]] ifn=null] nPlayin=false
Sat 12/1 7:49:39.965 Seeker awoken
Sat 12/1 7:49:39.965 MARK 1 currRecord=A[4941263,4760926,"Weekend View",11187@1201.04:00,240] enc=Conexant's BtPCI Capture clients=[UIManager:localhost@@SAGETV_PROCESS_LOCAL_UI-13f991] ir=false
Sat 12/1 7:49:39.966 Seeker in AUTOMATIC mode nextRecord=A[4941328,2966122,"Notting Hill",11208@1201.10:30,150] nextTTA=9620035
Sat 12/1 7:49:39.966 FORCE WATCH abandoned because it's currently being recorded clients=[UIManager:localhost@@SAGETV_PROCESS_LOCAL_UI-13f991]
Sat 12/1 7:49:39.966 newRecord=A[4941263,4760926,"Weekend View",11187@1201.04:00,240]
Sat 12/1 7:49:39.975 Keeping record just the way it is.
Sat 12/1 7:49:39.978 RootFile=\\janedserver\sageuncn$ fstype=null fileLength=0
Sat 12/1 7:49:39.978 Checking video directories for new files
Sat 12/1 7:49:39.985 VF processing on UI Thread VFJob[WatchMF r=0.0 t=0 file=MediaFile[id=5292417 A[4941263,4760926,"Weekend View",11187@1201.04:00,240] host=janedserver encodedBy=Conexant's BtPCI Capture Fair format=MPEG2-PS 0:00:00 0 kbps [#0 Video[MPEG2-Video 29.97 fps 480x480 4:3 1700 kbps interlaced]#1 Audio[MP2 48000 Hz 2 channels 256 kbps]] \\janedserver\sageuncn$\WeekendView-4941263-0.mpg, Seg0[Sat 12/1 7:49:39.395-Wed 12/31 16:00:00.000]] ifn=null]
Sat 12/1 7:49:39.986 VideoFrame creating new media player for file:MediaFile[id=5292417 A[4941263,4760926,"Weekend View",11187@1201.04:00,240] host=janedserver encodedBy=Conexant's BtPCI Capture Fair format=MPEG2-PS 0:00:00 0 kbps [#0 Video[MPEG2-Video 29.97 fps 480x480 4:3 1700 kbps interlaced]#1 Audio[MP2 48000 Hz 2 channels 256 kbps]] \\janedserver\sageuncn$\WeekendView-4941263-0.mpg, Seg0[Sat 12/1 7:49:39.395-Wed 12/31 16:00:00.000]]
Sat 12/1 7:49:40.007 VF processing job VFJob[LoadMF r=0.0 t=0 file=MediaFile[id=5292417 A[4941263,4760926,"Weekend View",11187@1201.04:00,240] host=janedserver encodedBy=Conexant's BtPCI Capture Fair format=MPEG2-PS 0:00:00 0 kbps [#0 Video[MPEG2-Video 29.97 fps 480x480 4:3 1700 kbps interlaced]#1 Audio[MP2 48000 Hz 2 channels 256 kbps]] \\janedserver\sageuncn$\WeekendView-4941263-0.mpg, Seg0[Sat 12/1 7:49:39.395-Wed 12/31 16:00:00.000]] ifn=null] nPlayin=false
Sat 12/1 7:49:40.007 VF network encoder playback detected: false
Sat 12/1 7:49:40.049 VF waiting for data to appear in new file...liveWait=-634
Sat 12/1 7:49:40.050 VF thread is now waiting for 0:00:00.200
Sat 12/1 7:49:40.165 Diskspace checking is running
Sat 12/1 7:49:40.165 Verifying existence of all TV media files in database fixDurs=false avoidArchive=true
Sat 12/1 7:49:40.210 Scheduler awoken
Sat 12/1 7:49:40.241 VF processing job VFJob[LoadMF r=0.0 t=0 file=MediaFile[id=5292417 A[4941263,4760926,"Weekend View",11187@1201.04:00,240] host=janedserver encodedBy=Conexant's BtPCI Capture Fair format=MPEG2-PS 0:00:00 0 kbps [#0 Video[MPEG2-Video 29.97 fps 480x480 4:3 1700 kbps interlaced]#1 Audio[MP2 48000 Hz 2 channels 256 kbps]] \\janedserver\sageuncn$\WeekendView-4941263-0.mpg, Seg0[Sat 12/1 7:49:39.395-Wed 12/31 16:00:00.000]] ifn=null] nPlayin=false
Sat 12/1 7:49:40.241 VF network encoder playback detected: false
Sat 12/1 7:49:40.245 VF waiting for data to appear in new file...liveWait=-846
Sat 12/1 7:49:40.246 VF thread is now waiting for 0:00:00.200
Sat 12/1 7:49:40.444 VF processing job VFJob[LoadMF r=0.0 t=0 file=MediaFile[id=5292417 A[4941263,4760926,"Weekend View",11187@1201.04:00,240] host=janedserver encodedBy=Conexant's BtPCI Capture Fair format=MPEG2-PS 0:00:00 0 kbps [#0 Video[MPEG2-Video 29.97 fps 480x480 4:3 1700 kbps interlaced]#1 Audio[MP2 48000 Hz 2 channels 256 kbps]] \\janedserver\sageuncn$\WeekendView-4941263-0.mpg, Seg0[Sat 12/1 7:49:39.395-Wed 12/31 16:00:00.000]] ifn=null] nPlayin=false
Sat 12/1 7:49:40.445 VF network encoder playback detected: false
Sat 12/1 7:49:40.449 VF waiting for data to appear in new file...liveWait=-1050
Sat 12/1 7:49:40.449 VF thread is now waiting for 0:00:00.200
Sat 12/1 7:49:40.647 VF processing job VFJob[LoadMF r=0.0 t=0 file=MediaFile[id=5292417 A[4941263,4760926,"Weekend View",11187@1201.04:00,240] host=janedserver encodedBy=Conexant's BtPCI Capture Fair format=MPEG2-PS 0:00:00 0 kbps [#0 Video[MPEG2-Video 29.97 fps 480x480 4:3 1700 kbps interlaced]#1 Audio[MP2 48000 Hz 2 channels 256 kbps]] \\janedserver\sageuncn$\WeekendView-4941263-0.mpg, Seg0[Sat 12/1 7:49:39.395-Wed 12/31 16:00:00.000]] ifn=null] nPlayin=false
Sat 12/1 7:49:40.648 VF network encoder playback detected: false
Sat 12/1 7:49:40.655 VF waiting for data to appear in new file...liveWait=-1254
Sat 12/1 7:49:40.655 VF thread is now waiting for 0:00:00.200
Sat 12/1 7:49:40.850 VF processing job VFJob[LoadMF r=0.0 t=0 file=MediaFile[id=5292417 A[4941263,4760926,"Weekend View",11187@1201.04:00,240] host=janedserver encodedBy=Conexant's BtPCI Capture Fair format=MPEG2-PS 0:00:00 0 kbps [#0 Video[MPEG2-Video 29.97 fps 480x480 4:3 1700 kbps interlaced]#1 Audio[MP2 48000 Hz 2 channels 256 kbps]] \\janedserver\sageuncn$\WeekendView-4941263-0.mpg, Seg0[Sat 12/1 7:49:39.395-Wed 12/31 16:00:00.000]] ifn=null] nPlayin=false
Sat 12/1 7:49:40.851 VF network encoder playback detected: false
Sat 12/1 7:49:40.858 VF waiting for data to appear in new file...liveWait=-1456
Sat 12/1 7:49:40.859 VF thread is now waiting for 0:00:00.200
Sat 12/1 7:49:41.053 VF processing job VFJob[LoadMF r=0.0 t=0 file=MediaFile[id=5292417 A[4941263,4760926,"Weekend View",11187@1201.04:00,240] host=janedserver encodedBy=Conexant's BtPCI Capture Fair format=MPEG2-PS 0:00:00 0 kbps [#0 Video[MPEG2-Video 29.97 fps 480x480 4:3 1700 kbps interlaced]#1 Audio[MP2 48000 Hz 2 channels 256 kbps]] \\janedserver\sageuncn$\WeekendView-4941263-0.mpg, Seg0[Sat 12/1 7:49:39.395-Wed 12/31 16:00:00.000]] ifn=null] nPlayin=false
Sat 12/1 7:49:41.053 VF network encoder playback detected: false
Sat 12/1 7:49:41.057 VF waiting for data to appear in new file...liveWait=-1659
Sat 12/1 7:49:41.058 VF thread is now waiting for 0:00:00.200
Sat 12/1 7:49:41.256 VF processing job VFJob[LoadMF r=0.0 t=0 file=MediaFile[id=5292417 A[4941263,4760926,"Weekend View",11187@1201.04:00,240] host=janedserver encodedBy=Conexant's BtPCI Capture Fair format=MPEG2-PS 0:00:00 0 kbps [#0 Video[MPEG2-Video 29.97 fps 480x480 4:3 1700 kbps interlaced]#1 Audio[MP2 48000 Hz 2 channels 256 kbps]] \\janedserver\sageuncn$\WeekendView-4941263-0.mpg, Seg0[Sat 12/1 7:49:39.395-Wed 12/31 16:00:00.000]] ifn=null] nPlayin=false
Sat 12/1 7:49:41.257 VF network encoder playback detected: false
Sat 12/1 7:49:41.265 VF waiting for data to appear in new file...liveWait=-1862
Sat 12/1 7:49:41.265 VF thread is now waiting for 0:00:00.200
Sat 12/1 7:49:41.459 VF processing job VFJob[LoadMF r=0.0 t=0 file=MediaFile[id=5292417 A[4941263,4760926,"Weekend View",11187@1201.04:00,240] host=janedserver encodedBy=Conexant's BtPCI Capture Fair format=MPEG2-PS 0:00:00 0 kbps [#0 Video[MPEG2-Video 29.97 fps 480x480 4:3 1700 kbps interlaced]#1 Audio[MP2 48000 Hz 2 channels 256 kbps]] \\janedserver\sageuncn$\WeekendView-4941263-0.mpg, Seg0[Sat 12/1 7:49:39.395-Wed 12/31 16:00:00.000]] ifn=null] nPlayin=false
Sat 12/1 7:49:41.460 VF network encoder playback detected: false
Sat 12/1 7:49:41.466 VF waiting for data to appear in new file...liveWait=-2067
Sat 12/1 7:49:41.467 VF thread is now waiting for 0:00:00.200
Sat 12/1 7:49:41.564 Enforcing keep at most limits for the files...
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  #4  
Old 12-02-2007, 03:49 PM
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I did a bug submission on this for not working on analog inputs on the Hauppauge HVR-4000. The report I got back was that the bug had been passed to their software encoding supplier.

nyplayer, I assume you did a bug submission too?

John
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  #5  
Old 12-02-2007, 04:46 PM
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Yes I did John.
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  #6  
Old 12-13-2007, 06:00 AM
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Same problem here with my Sweetspot card... sorry, haven't had a chance to submit a bug report.

Hopefully this can be fixed sometime
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  #7  
Old 12-13-2007, 07:57 AM
nyplayer nyplayer is offline
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Sage Tech Support is currently working on this problem they are aware that there indeed is a bug in Software Capturing.
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Old 01-23-2008, 04:21 AM
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Jst wondering if there is any ETA on a fix?
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Old 01-23-2008, 05:39 AM
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Did you install the latest 6.3.7 RC and test?

Gerry
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Old 01-23-2008, 02:30 PM
nyplayer nyplayer is offline
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I installed the latest 6.3.7 RC and I had sync problems went back to 6.2.10 and everything works fine. I will file an bug report once again.

Filed bug report anyone having the same problem should do so also.
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Last edited by nyplayer; 01-23-2008 at 02:39 PM.
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  #11  
Old 01-29-2008, 06:52 PM
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Support informed me that in 6.38 later this week .. a new software encoder will be included... that should address these issues.
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Old 01-31-2008, 04:42 PM
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Wonder if it'll fix the slow playback of audio recorded from what they deem a software encoder (I have 2 Leadtek hardware encoders, but for whatever reason they identify them as software encoders when using them on Vista).
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Old 02-07-2008, 08:51 AM
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Well, 6.3.8 fixes software card...and breaks Hauppauge WinTV card
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Old 02-07-2008, 12:50 PM
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Quote:
Originally Posted by Hyperbaric View Post
Well, 6.3.8 fixes software card...and breaks Hauppauge WinTV card
For the Nova-T you'll need the fix from here.

John
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Old 02-07-2008, 01:08 PM
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Quote:
Originally Posted by JREkiwi View Post
For the Nova-T you'll need the fix from here.

John
Tried the new tssplitter file, but same error.
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