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SageTV Media Extender Discussion related to any SageTV Media Extender used directly by SageTV. Questions, issues, problems, suggestions, etc. relating to a SageTV supported media extender should be posted here. Use the SageTV HD Theater - Media Player forum for issues related to using an HD Theater while not connected to a SageTV server.

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Old 01-21-2008, 10:45 AM
pauliem55 pauliem55 is offline
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Join Date: Jul 2006
Posts: 2
HD-100 No response to commands

I just setup my HD-100 last night and had trouble getting it to work. The HD-100 can locate the SageTV server, connects and show the main SageTV screen. However, when I use the remote and/or the buttons on the HD-100 to navigate the menu, there is no response. I tried to disable to WindowsXP firewall on the server machine and there is still no response. I've also tried to enable port access to the ports specified in the manual, though not sure if I setup it correctly. Would not having the ports setup correctly cause this problem?

I may try a clean install of Sage on my server machine, since it was my client before I got the HD-100.

Guess I'm just looking for ways to possibly troubleshoot the problem, or if this is a problem others have had in the past, how they solved it.

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Old 01-21-2008, 11:31 AM
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Opus4 Opus4 is offline
Join Date: Sep 2003
Location: NJ
Posts: 19,624
Check the server's file -- it may have customized values for these properties, which are overriding the defaults that setup how the remote's buttons work:

ui/rc_mappings/<command name>=

You can clear out those lines while SageTV on the server isn't running (stop the service, if using it) & the HD100's remote should work.

- Andy
SageTV Open Source v9 is available.
- Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1.
- Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus
- HD Extenders: A) FAQs B) URC MX-700 remote setup
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