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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 03-01-2008, 10:25 AM
maudib maudib is offline
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Join Date: May 2007
Posts: 1
Error: PlaybackException

I get the following message when trying to set up my Hauppauge WinTV Capture card.

There was a Playback Error in playback. Details: sage.playbackException: ERROR (-4,0x80040217): There was a problem rendering the video portion of the content for playback.

Any ideas what I should be looking at to troubleshoot this issue? It was working fine in version 5. It started when I tried to upgrade to 6.

thanks
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  #2  
Old 03-01-2008, 10:45 AM
Opus4's Avatar
Opus4 Opus4 is offline
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Usually, this means that you should try changing your video renderer and/or decoder in Detailed Setup -> Video / Audio.

- Andy
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SageTV Open Source v9 is available.
- Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1.
- Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus
- HD Extenders: A) FAQs B) URC MX-700 remote setup
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