Extender Stuck in Updating Loop

[civerson4]

I moved to the most recent firmware a few days ago on 1 of my extenders. Downloaded, intalled and worked fine.

I just came home and turned the extender on and the "bar" on the top of the screen says "Updating" and a I get the "spinning circle of death"

Tried rebooting. It boots fine to the Main Menu Scree n but still says updating. Tired a firmware update (both beta and regular) but none are available.

Ideas?

[Opus4]

Restart SageTV on the server & see if you still have problems connecting using a default setup.

That bar is a customization. If using the default STV, set this property in your HD100's property file in the "clients" subfolder on your SageTV server, named using the HD100's <mac address>.properties:

enable_extras=false

If using a custom STV, then edit the HD100's properties file & remove the STV= line, or at least change the path to point to SageTV3.xml.


Oh, and if you upgraded SageTV on your server & are using service mode, make sure you've reconfigured the user that the service logs in as because that gets reset during the installation process.

- Andy

[logsvp]

Originally Posted by civerson4

It boots fine to the Main Menu Screen but still says updating.

When you say the main menu screen - do you mean the main start screen with My TV, My Video etc. What STV are you using - SageMC? The only updating bar I can think of is the disk info bar that tells you how much recording time you have left on your recording disk. If this is the case and the bar you are referring to (if not ignore the rest of this ) have you tried rebooting your server PC? The spinning circle would imply that it is trying to read the harddrive I think.

[civerson4]

Looks like it was server issue. Sage has been so reliable, I didn't even think to reboot the server. My bad. Server reboot and all is well. Thanks for the quick advice/help.

[thomaszoo]

I was having a problem with one of my extenders where it would go through the initial startup screen and when it actually connected with the server it would then just go into standby. I reloaded the firmware several times with no improvement. I was about ready to contact Sage support when I saw this thread. When I went to look at my properties file for this extender I noticed it was way bigger than any of the others (~1.4M vs. 7k). I replaced the properties file with a copy of the properties file for my other HD extender (stopping SageTV service, of course). Other than having to restore a few tweaks, all is well again.