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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 09-11-2008, 07:31 AM
ppajko ppajko is offline
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Join Date: Aug 2008
Posts: 15
SageTV 6.4 visual problem

Sometimes the channel numbers just disappear from the small box on the left side between channel up and channel down arrows. Also in the program guide the channel numbers disappear but the show discription is there.
What could be the problem? Latest Java is installed and I am using dvbdrea, 1.4 with the newest sagetv module.

specs:
Windows XP sp3
amd x2 4200+
2 gig ddr2
ati x1900tx 512mb
newest catalyst drivers
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  #2  
Old 09-12-2008, 07:46 AM
ppajko ppajko is offline
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Join Date: Aug 2008
Posts: 15
any suggestions ?
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  #3  
Old 09-13-2008, 06:27 AM
ppajko ppajko is offline
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Posts: 15
The arrows up and down to change the channels and text and channel numbers just disapeear. What is this?

* Read your PMs instead of bumping *
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  #4  
Old 09-26-2008, 10:01 PM
rmanna rmanna is offline
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Join Date: Sep 2008
Posts: 7
I'm having the exact same issues. Actually at times the guide disappears and the top portion of the osd disappears and features within the bottom portion of the osd disappear as well.

I really enjoy the software and am looking to purchase it but want to make sure everything is working normally as it should.

dvbdream 1.4i
sagetv trial 6.4.8

Latest:
video card driver
Java
Directx

Last edited by rmanna; 09-26-2008 at 10:05 PM.
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  #5  
Old 09-26-2008, 10:33 PM
Opus4's Avatar
Opus4 Opus4 is offline
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Join Date: Sep 2003
Location: NJ
Posts: 19,624
Could you post a screen shot of what it looks like?

Double check that the video card driver, DirectX, and Java really are up to date. If you have multiple versions of Java installed, remove them al & reinstall the latest.

After that contact SageTV tech support.

- Andy
__________________
SageTV Open Source v9 is available.
- Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1.
- Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus
- HD Extenders: A) FAQs B) URC MX-700 remote setup
Note: This is a users' forum; see the Rules. For official tech support fill out a Support Request.
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  #6  
Old 09-30-2008, 07:34 AM
rmanna rmanna is offline
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Posts: 7
Thanks for your reply. I think removing all other java instances has helped a little. Although I still do experience some issues still. I will post a screen shot when it happens again.
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  #7  
Old 09-30-2008, 07:54 AM
redondo_se redondo_se is offline
Sage Advanced User
 
Join Date: May 2007
Posts: 191
I have this problem also. I have my EPG set up for 4 columns by 7 rows. Sometimes 3 or 4 out of the 7 rows will not be visible when I page-up/page-down until I do a single arrow up or arrow down on that page. I've had this with all the 6.4 betas and the 6.4 release. It's sporadic though, not very reproducible.
  • I just did a clean system install with Vista SP1 and all updates as of about 9/20/2008
  • Latest Java (Version 6 Update 7) and only one version installed
  • Nvidia 8600GT with driver version 169.??. I have to use an older version because the newer versions cause very bad video stutter with mpeg-2, VMR-9, and any DXVA mpeg-2 decoder. Hopefully this will be resolved when sage adds support for EVR (nudge nudge).
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  #8  
Old 10-08-2008, 05:24 PM
ppajko ppajko is offline
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Join Date: Aug 2008
Posts: 15
still same probelm

Reformated the drive with xp sp3 and reinstalled newest sage trial. After 1 hour the lower part of the pane just disappears, connection to serve box pops up and flickers and unable to change channels hence unresponsive to channel change.
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  #9  
Old 10-08-2008, 05:32 PM
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Opus4 Opus4 is offline
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Location: NJ
Posts: 19,624
still same answer

See my posts above.

As I told you in PMs and as I posted above: update the drivers, if updates are available, post a screen shot if you can get it, and submit a tech support request to SageTV.

- Andy
__________________
SageTV Open Source v9 is available.
- Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1.
- Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus
- HD Extenders: A) FAQs B) URC MX-700 remote setup
Note: This is a users' forum; see the Rules. For official tech support fill out a Support Request.
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