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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #41  
Old 11-29-2008, 10:40 AM
Chriscic Chriscic is offline
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There were so many problems with the early revisions I'm pretty sure they'll let you RMA a C2 without any trouble. I RMA'ed both by C1 and C2. Tell them the signal keeps dropping out and you have to power cycle the unit as well for good measure.
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  #42  
Old 11-29-2008, 12:28 PM
jerryt jerryt is offline
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Quote:
Originally Posted by Skiier__Dude View Post
I've sent a support request to Hauppauge over a week ago but no replies. Will they RMA the C2 based on the 5.1 audio issues?
I had to phone them for an RMA request.

My sound issue (under water) was resolved by reinstalling the client operating system. Some corrupt directshow component I would guess, I had one audio filter which did work before the reinstall.
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  #43  
Old 11-29-2008, 01:37 PM
Beefcake550 Beefcake550 is offline
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Client OS reinstalls have been my speciallty over the last month. I keep finding a way to tinker my machine to death. Luckily, most times I have figured out something new and interesting each time though. I am getting very dangerously close to what I would call the "perfect" setup. Not there yet, though.
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  #44  
Old 11-29-2008, 02:31 PM
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OldPCGUY OldPCGUY is offline
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I don't work for Hauppauge

Quote:
Originally Posted by Skiier__Dude View Post
New drivers ARE NOT working for me unfortunately. My HDPVR is a rev C2. My STB has the same Dolby/PCM settings yours does. As soon as I switch it to Dolby I get the audio sound as though it is under water.

I've sent a support request to Hauppauge over a week ago but no replies. Will they RMA the C2 based on the 5.1 audio issues?
Hi Skiier_Dude,

Sorry I missed your question. Hauppauge previously told me that C2, D2, and E1 all had the required hardware fixes to make DD 5.1 work. So I am not sure they will RMA it but you have to contact them.
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SERVER/Endcoder: ASUS M2NE,AMD 5600, 4G Ram, ATI 3850, 10 TB, Antec P180 Case
OS/Software: Win XP SP3 (32bit), Smart Defrag, Care, Windows Defender, Sage 7.1.5
Encoders ATSC: HVR 1800 (PCIE), HVR2250(PCIE)
Satelite: Dish VIP622 Bronze HD Pacakge, HD PVR Rev E1 1.5.6.1
TV1: Vizio 42" LCD 1080P 60HZ, Sage HD200, Yamaha 6.1
TV2: Samsung 26" LCD720P 60HZ, Sage HD200, TV Sound
Network: Airlink 300N to DLINK DAP-1522 to Sage HD200
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  #45  
Old 11-29-2008, 02:40 PM
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OldPCGUY OldPCGUY is offline
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Update on E1 and 1.0.5.3 Drivers

So audio and video looks great for about the first 5 minutes and then gets out of sync. But even worse the sync changes during the recording so you cannot set and play.

At first I thought this was a Sage Playback issue then I tried playing Back a recorded movie in Arcsoft Total Media player and it had thenexact same issue so I am convinced now that the HD-PVR cannot handle DD 5.1 yet.

I have Dish VIP611 with 3 Audio settings

1. Dolby Digital 5.1/ PCM 2.0 (send source audio in native format)
2. Dolby Digital 5.1 Only (conver PCM 2.0 and send out in 5.1)
3. PCM Only (convert DD 5.1 to PCM 2.0)

The audio and video sync issues are present on VIP611 settings 1 and 2.
Setting for PCM Only makes the sync issue go away.

I encourage all users with this same issue to report it to Hauppauge.
__________________
SERVER/Endcoder: ASUS M2NE,AMD 5600, 4G Ram, ATI 3850, 10 TB, Antec P180 Case
OS/Software: Win XP SP3 (32bit), Smart Defrag, Care, Windows Defender, Sage 7.1.5
Encoders ATSC: HVR 1800 (PCIE), HVR2250(PCIE)
Satelite: Dish VIP622 Bronze HD Pacakge, HD PVR Rev E1 1.5.6.1
TV1: Vizio 42" LCD 1080P 60HZ, Sage HD200, Yamaha 6.1
TV2: Samsung 26" LCD720P 60HZ, Sage HD200, TV Sound
Network: Airlink 300N to DLINK DAP-1522 to Sage HD200
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  #46  
Old 12-01-2008, 03:52 PM
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mattdcknsn mattdcknsn is offline
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Quote:
Originally Posted by Beefcake550 View Post
I am getting very dangerously close to what I would call the "perfect" setup. Not there yet, though.
Be careful with this phrase. As soon as you find it something new will come out that will cause you to restructure your whole setup.
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  #47  
Old 12-01-2008, 09:49 PM
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bigbill bigbill is offline
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I upgraded to 1.0.5.3 on Friday, very good so far. On C3 of hdpvr at the moment.
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Home DVR: SageTV v9.2.6(64)
i7-6700 3.4ghz, 8GB RAM, Win10 Pro, 1@ SSD +1@6TB WD Blue, 1 Quad HDHR, ( OTA Winegard HD8200U, CM4221HD), 1@ STP-HD200, 1@ Nvidia Shield , 1 @ Nvidia Shield new round version, 70" & 55" Sony's
RV DVR: 2@SageTV v9.2.6, NUC8i5BEK 16GB, SS980Pro NVMe, 5TB Passport, 1@olderNUC, 2 Dual HDHR, , Winegard BatWing, 40", 32", 28" Sony's, Max Transit
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  #48  
Old 12-01-2008, 10:42 PM
inssain96 inssain96 is offline
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Upgraded from 1.0.5.1 to 1.0.5.3 tonight. I did have to go into source setup and de-select and re-select "component/SPIDF" to get sound, besides that it was all good.

Unfortunately I still have the 3-5 second jitter and no sound after a channel change, then everything is *usually* ok. When it doesn't fix itself (and also on recordings occasionally) I will have to either pause, ffw or rew a bit to get the picture back in sync with the sound. Maybe it'll be fixed in the next version.

Release notes would be great...no luck finding any.

-alex
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  #49  
Old 12-12-2008, 02:02 PM
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phelme phelme is offline
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so what do people think of the 1.0.5.3 update then, skip it? Things are working mostly normally for me with the previous release, including 5.1 audio. I occasionally get pops when channel changing (using SPDIF) and the video lags behind the audio slightly in about 1 out of 10 recordings. Sounds like I'm better off not upgrading.
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Server: AMD 9600 Phenom on XP, Gigabyte GA-MA78GPM, 2GB RAM, 320+250+500 GB SATA drives, HDHomeRun Prime, HD-PVR x.5.1, Paterson serial
Client/Encoder:AMD 3800+ X2, 512 MB RAM, ATI X1650 XT, nMediaPC case, Hauppauge HD-PVR, Cyberlink/ArcSoft decoders, USB-UIRT
Client/Encoder: AMD 3800+ X2, 512 MB RAM, 6150 graphics, nMediaPC case, ArcSoft decoders
Client: HD300, Asus Pundit P1-AH1, AMD 3800+ X2 CPU, 1 GB RAM, 6150 graphics, ArcSoft decoders
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  #50  
Old 12-12-2008, 06:27 PM
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bigbill bigbill is offline
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I did mine on the first of the month so its been two weeks today. I have not got that loud pop/squeal like I did with the old one. I would say it was a good update.
I did have my HDPVR lockup once since the first, but I still think that has something to do with the hardware not having any venting, but it does seem less often with this new version. It seemed like it would lock up within 4-5 days before, and I went 9 days before i had to pull the power and let it cool down. I am considering putting that walwart on a lamp timer and have it off for one hour sometime during the night every night, does seem sort of extreme so I am only considering it.
__________________
Home DVR: SageTV v9.2.6(64)
i7-6700 3.4ghz, 8GB RAM, Win10 Pro, 1@ SSD +1@6TB WD Blue, 1 Quad HDHR, ( OTA Winegard HD8200U, CM4221HD), 1@ STP-HD200, 1@ Nvidia Shield , 1 @ Nvidia Shield new round version, 70" & 55" Sony's
RV DVR: 2@SageTV v9.2.6, NUC8i5BEK 16GB, SS980Pro NVMe, 5TB Passport, 1@olderNUC, 2 Dual HDHR, , Winegard BatWing, 40", 32", 28" Sony's, Max Transit

Last edited by bigbill; 12-12-2008 at 06:30 PM.
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  #51  
Old 01-26-2009, 08:51 PM
Jackal24 Jackal24 is offline
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Posts: 120
I am having the same problem with a 211 receiver, but all 3 settings create the issue. Setting to PCM only does not help.


Quote:
Originally Posted by OldPCGUY View Post
So audio and video looks great for about the first 5 minutes and then gets out of sync. But even worse the sync changes during the recording so you cannot set and play.

At first I thought this was a Sage Playback issue then I tried playing Back a recorded movie in Arcsoft Total Media player and it had thenexact same issue so I am convinced now that the HD-PVR cannot handle DD 5.1 yet.

I have Dish VIP611 with 3 Audio settings

1. Dolby Digital 5.1/ PCM 2.0 (send source audio in native format)
2. Dolby Digital 5.1 Only (conver PCM 2.0 and send out in 5.1)
3. PCM Only (convert DD 5.1 to PCM 2.0)

The audio and video sync issues are present on VIP611 settings 1 and 2.
Setting for PCM Only makes the sync issue go away.

I encourage all users with this same issue to report it to Hauppauge.
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  #52  
Old 01-27-2009, 10:51 AM
tedson tedson is offline
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I also have that problem. I'm using 211s and it doesn't matter what I set the audio to it gets randomly out of sync.
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  #53  
Old 02-08-2009, 10:23 AM
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OldPCGUY OldPCGUY is offline
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Hauppauge Knows about the AV sync Issue

Quote:
Originally Posted by tedson View Post
I also have that problem. I'm using 211s and it doesn't matter what I set the audio to it gets randomly out of sync.
I contacted Hauppauge and they have acknowledged an AV Sync Issue with with some Dish Boxes and Some Verizon VIOS boxes. They say that a hardware fix to some of Verizon boxes fixed the issue. They are still looking for a software solution on the Dish front.
__________________
SERVER/Endcoder: ASUS M2NE,AMD 5600, 4G Ram, ATI 3850, 10 TB, Antec P180 Case
OS/Software: Win XP SP3 (32bit), Smart Defrag, Care, Windows Defender, Sage 7.1.5
Encoders ATSC: HVR 1800 (PCIE), HVR2250(PCIE)
Satelite: Dish VIP622 Bronze HD Pacakge, HD PVR Rev E1 1.5.6.1
TV1: Vizio 42" LCD 1080P 60HZ, Sage HD200, Yamaha 6.1
TV2: Samsung 26" LCD720P 60HZ, Sage HD200, TV Sound
Network: Airlink 300N to DLINK DAP-1522 to Sage HD200
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  #54  
Old 02-10-2009, 11:10 AM
TechJunkie TechJunkie is offline
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Quote:
Originally Posted by OldPCGUY View Post
I contacted Hauppauge and they have acknowledged an AV Sync Issue with with some Dish Boxes and Some Verizon VIOS boxes. They say that a hardware fix to some of Verizon boxes fixed the issue. They are still looking for a software solution on the Dish front.
Thank you for the info.
Is Hauppauge claiming that Verizon is sending out a software fix to all its customers? or is this something the customers have to contact Verizon to get the fix?
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  #55  
Old 02-15-2009, 10:55 AM
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OldPCGUY OldPCGUY is offline
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Quote:
Originally Posted by TechJunkie View Post
Thank you for the info.
Is Hauppauge claiming that Verizon is sending out a software fix to all its customers? or is this something the customers have to contact Verizon to get the fix?
Hi agian sorry for the delay. The email I received was from hauppauge that stated some verizon boxes needed a hardware fix not a software fix. they did not say anything else.

I assume you would have to contact verizon to fix the problem. One way to convince yourself and Verizon is to hook up the output of your verizon component video to your TV and the SPDIF out to the TV or your Stereo.
If you see the AV sync issue then it is clearly a Verizon issue.

If not it still could be a Verizon issue but I cannot think of a way to prove it.
__________________
SERVER/Endcoder: ASUS M2NE,AMD 5600, 4G Ram, ATI 3850, 10 TB, Antec P180 Case
OS/Software: Win XP SP3 (32bit), Smart Defrag, Care, Windows Defender, Sage 7.1.5
Encoders ATSC: HVR 1800 (PCIE), HVR2250(PCIE)
Satelite: Dish VIP622 Bronze HD Pacakge, HD PVR Rev E1 1.5.6.1
TV1: Vizio 42" LCD 1080P 60HZ, Sage HD200, Yamaha 6.1
TV2: Samsung 26" LCD720P 60HZ, Sage HD200, TV Sound
Network: Airlink 300N to DLINK DAP-1522 to Sage HD200
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  #56  
Old 02-18-2009, 03:28 PM
complexx complexx is offline
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I finally managed to get my system running somewhat smoothly and left it on over night. Everything was fine this morning when I woke up.. went to work, got home, no output displayed through sagetv, said there was an error with the HDPVR and I should make sure the proper drivers are installed (the computer screen saver was on when I came home however the machine is not allowed to go to sleep). cycle the HDPVR, cycle sagetv and everything works fine. Is this "the issue" of freeze up that people are experiencing that requires cycling?
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