Upgrade License Notice

[craigdthom]

Hello All,

Does any know where we would enter our license key for version 6 upgrade?

My old XP PC crashed ... I was able to get everything working on my Vista PC. I entered the license key for version 4 and I now get the Upgrade Notice telling me I need to purchase an upgrade key, but It does not tell me where to enter the key. Once I press the OK button from the upgrade notice ... SAGE starts.

Where can I enter this upgrade key??? I have restarted the PC on numerous occasions, but get the same results.

[Opus4]

There is no entry field for the license key?

If you are using service mode, try disabling service mode & just run the UI to see if you then get the license entry dialog. You can exit SageTV & re-enable service mode afterwards.

- Andy

[tmiranda]

I just went through this myself. If running in service mode just run the client and it will allow you to enter the upgrade key.

[craigdthom]

I am now getting the following message

"Trial Expiring soon"
"Your temporary upgrade key will expire in 1 days."

once I click OK ... I get the next message

"Upgrade Notice"
"You currently have a pre-V5 Sage TV key installed. You will need to purchase an upgrade key to use this version beyond the trial period."

and again .. I click the OK button and Sage opens ... Still no option to enter the upgrade key.

I tried both of the aforementioned methods all to no avail. I have since loaded the latest Beta V6.5.17.213 and still the same results.

.. 1 more day .. we will see what happens .. maybe I'll get that upgrade license box after the trial is over so I can enter the key

[Opus4]

Please submit a support request to SageTV. They could have helped you with this by now.

- Andy

[chaninator]

OK...similar question for me. I just rebuilt my system on Vista, back in 2007 I recall support telling me that if I ever rebuilt my system, I would have to enter all three keys

1. SageTV Lite Key
2. SageTV Media Center Upgrade (pre v5 I thnk)
3. SageTV Media Center V5 Upgrade key

I entered my Lite Key and cannot figure out where to enter the other two. Help!

[Fuzzy]

close out sage, and re-run it. It will then ask you for the upgrade key.

[jrichard11865]

I am having same issue...I needed to do a clean install and am getting the message "You currently have a pre-V5 key installed. You will need to purchase and upgrade key to use this version beyond the trial period" I hit ok and sage just loads. No prompt to enter my key. Is there a way to force the key entry prompt? Restarting Sage does not work.

[chaninator]

Same here...restarting SageTV (after a reboot) just prompts me with, "You currently have a pre V5 SageTV key installed. You will need to purchase an upgrade key to use this version beyond the trial period". I have two others keys to enter...but never get a prompt. I am not running it in service mode, BTW.

[robogeek]

I don't know if this works for upgrade keys, or if you have to start with the original key here, but you can force a key registration prompt by starting SageTV with the REGISTER command line switch. I would close SageTV, open a Command Prompt window, change to the SageTV directory:

cd \Program Files\SageTV\SageTV

(or whatever directory you have SageTV installed at), and execute:

SageTV.exe REGISTER

[jrichard11865]

Bingo! that did it. Thanks robogeek. I had to re-enter original key and then run command again for upgrade key.

[chaninator]

You guys are awesome! Thanks. Fixed.