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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 09-07-2009, 04:33 PM
eopian's Avatar
eopian eopian is offline
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Join Date: Jun 2006
Posts: 69
HD-100 kills HD-PVR recording

I was having a few problems with my sage setup (random freezing) so I took the opportunity to upgrade some of the software and drivers on the server and clients. Now, when I start the HD100, it kills (halts) whatever is recording on the HD-PVR on the server. If the HD100 is already running when the HD-PVR starts to record the recording is fine. I haven't had a problem with my other client (pc) killing any recordings. Because I upgraded so much at once, I'm not sure what caused this problem, however, the upgrades did help all of the other problems I was having. Here's what I did:

Upgrade server and client to 6.6.2
Upgrade HD-PVR driver to 1.5.6
Upgrade firmware on HD100 to latest (non-beta) firmware as of August 2009

Everything is running on Windows XP.

Any ideas on what to check? Has this happened to you?
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Server: i3-7100, 16GB Ram, AVerTVHD Duet(OTA), HDHR Prime, 2x2TB(recordings), 128GB m.2 SSD(os), 500GB SSD(data), 1x2TB (Movies), Win10Pro 64bit
Client 1: STP-HD300, Onkyo Tx-Sr707
Client 2-4: STX-HD100
Network: Linksys Router/Wifi, Netgear GS116 Switch, Cat5e/6, Intel NICs
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  #2  
Old 09-07-2009, 06:47 PM
troll5501 troll5501 is offline
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Join Date: Jun 2006
Posts: 136
I had a similar issue (see link to thread below)...downgrading to HD-PVR driver 1.5.0.301 seemed to help in my case.

http://forums.sagetv.com/forums/showthread.php?t=43987
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Server: HP DL380 G6, VMware ESXi 5.0 with HW passthrough for USB and Firewire, 4 x HD-PVR, ZFS storage
SageTV: Production: 7.1.9+Java 1.6.0_32 on XP, Test: 9.0.4.291+Java 1.8.0_72 on Linux 64-bit
Clients: 2 x Sage HD200 Extender, 1 x Sage HD100 Extender
Sources: 4 x Motorola DCH-3200 (firewire channel changing), HD Homerun Prime, OpenDCT 0.5.7
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  #3  
Old 09-08-2009, 05:31 PM
eopian's Avatar
eopian eopian is offline
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Join Date: Jun 2006
Posts: 69
Thanks for the help. I rolled back to 1.0.5.3 on the hd-pvr and all is well (so far).
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Server: i3-7100, 16GB Ram, AVerTVHD Duet(OTA), HDHR Prime, 2x2TB(recordings), 128GB m.2 SSD(os), 500GB SSD(data), 1x2TB (Movies), Win10Pro 64bit
Client 1: STP-HD300, Onkyo Tx-Sr707
Client 2-4: STX-HD100
Network: Linksys Router/Wifi, Netgear GS116 Switch, Cat5e/6, Intel NICs
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  #4  
Old 09-08-2009, 06:14 PM
waynedunham waynedunham is offline
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Join Date: Sep 2004
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Can you describe what you mean by "kills (halts) whatever is recording on the HD-PVR"?

I have a similar setup (2 HD-100s) except that I'm using WHS instead of XP now. I was using XP with the 1.5.0.301 driver and never had any issues. I just built a new server with WHS and when I installed the drivers for the HD-PVR it installed the 1.5.6 drivers.

I get dropouts and multiple messages about losing signal but it doesn't do what I would call "kill" the HD-PVR recording. I have/had been attributing this to my crappy Comcast cable which apparently needs replacing from the pole again. (third time, once because of storm broke it, once because the cable went bad and filled with water, and I was assuming that had happened again)

I have had multiple lockups of the HD-PVR and have been watching it closely to see if it settles down. If not I'll be rolling back to the 1.5.0.301 drivers.
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  #5  
Old 09-10-2009, 03:51 AM
eopian's Avatar
eopian eopian is offline
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Join Date: Jun 2006
Posts: 69
I got an error that pops up on the screen that says the recording (it displays the name of the show) on tuner (the long name for the hd-pvr) has halted. Every time a show tries to record after that I get the same error message on the screen (within sage). The errors continue until I reboot twice (on the first reboot, the hd-pvr is removed from sage, on the second reboot all is back to normal). This string of events only occured when somebody would wake up the hd100 AND the hd-pvr was actively recording.

Since rolling back to 1.5.0.3 this hasn't occurred once.

My comcast service has been pretty good. When I signed up they ran new cable to the house from the pole and inside I ran all new coax (rg6 quad). Other than the halt issue (which is now resolved), the hd-pvr has been recording in 720p 5.1DD with no problems.
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Server: i3-7100, 16GB Ram, AVerTVHD Duet(OTA), HDHR Prime, 2x2TB(recordings), 128GB m.2 SSD(os), 500GB SSD(data), 1x2TB (Movies), Win10Pro 64bit
Client 1: STP-HD300, Onkyo Tx-Sr707
Client 2-4: STX-HD100
Network: Linksys Router/Wifi, Netgear GS116 Switch, Cat5e/6, Intel NICs
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