HD-PVR EPG not updating

[timg11]

I have had channels present in my cable box that are not present in SageTV for weeks (or months).
I have followed the procedure in the FAQ to update the EPG, but it doesn't make any difference.

In my log I see these line:

Wed 2/17 5:33:45.886 [EPG@1e8b957] sage.a0@596a7a needs an update in 2:56:14
Wed 2/17 5:33:45.887 [FSManager@174be7] FSManager is running...
Wed 2/17 5:33:45.887 [Carny@41e2aa] Carny waiting for awhile...
Wed 2/17 5:33:45.889 [EPG@1e8b957] sage.a0@1e001c8 needs an update in 16:38:12
Wed 2/17 5:33:45.889 [EPG@1e8b957] EPG needs an update in 176 minutes
Wed 2/17 5:33:45.889 [EPG@1e8b957] EPG's works is done. Waiting...

The EPG is from US/Candada, Time Warner Cable Digital, Extended. What can I do to add some channels to SageTV that are not being provided in the EPG updates?

Later on I see these lines in the log:

Wed 2/17 11:00:32.771 [EPG@1e8b957] Saving properties file to C:\Program Files\SageTV\SageTV\Sage.properties
Wed 2/17 11:00:33.159 [EPG@1e8b957] sage.a0@596a7a needs an update in 0:00:00
Wed 2/17 11:00:33.159 [EPG@1e8b957] sage.a0@1e001c8 needs an update in 11:11:24
Wed 2/17 11:00:33.160 [EPG@1e8b957] EPG needs an update in 0 minutes
Wed 2/17 11:00:38.346 [EPG@1e8b957] EPG attempting to expand ***** - Digital Broadcast
Wed 2/17 11:00:38.346 [EPG@1e8b957] expand called on ****** - Digital Broadcast at Wed 2/17 11:00:38.346 expandedUntil=Wed 2/17 22:10:37.629 scannedUntil=Wed 2/17 8:30:00.000
Wed 2/17 11:00:38.347 [EPG@1e8b957] EPG attempting to expand Time Warner Cable Digital - ******
Wed 2/17 11:00:38.408 [EPG@1e8b957] expand called on Time Warner Cable Digital - ****** at Wed 2/17 11:00:38.347 expandedUntil=Wed 2/17 22:11:58.093 scannedUntil=Sun 8/17 1:12:55.807
Wed 2/17 11:00:38.409 [EPG@1e8b957] Saving properties file to C:\Program Files\SageTV\SageTV\Sage.properties
Wed 2/17 11:00:38.655 [Carny@41e2aa] Carny got a Req job of null

[MattHelm]

I just updated to HD with the HDPVR, and I can't get any of the channels to get data. Did you ever get yours working? I've tried all the entries in the FAQ.

Tunes and records just fine.

[joe123]

I have Time Warner Digital cable as well and with the HD-PVR.

Most channels are now showing "No Data" for me as well.

I can force an EPG update, and it's weird. Some channels get data, others do not.

[dead_ferrets]

I was having the exact same problem last night. I'm in Ottawa with Rogers as my provider. I had to edit the tuner setup and remove and re-add all of my channels. That seemed to fix it...

[joe123]

Originally Posted by dead_ferrets

I was having the exact same problem last night. I'm in Ottawa with Rogers as my provider. I had to edit the tuner setup and remove and re-add all of my channels. That seemed to fix it...

Thanks, that did it. I removed the HD-PVR, shutdown SageTV, and re-added the HD-PVR.

[MattHelm]

BTW, I just had this problem again wit 7.0.11 (? latest beta), and the web update fix it first try.