Plugin Doh!

[ry12a]

Hey there...Just trying to get the plugin to work.....read the thread below...I have checked all the settings and they are exactly as they should be but still no joy
I dont get a zap2itdata.log ...all I get is the consistent "which of these 4 providers do you use" question.
I have reinstalled as suggested in the previous thread, I am 100% certain that the settings are as per the instructions.

The only possible thing I can find wrong is that if I go to http://labs.zap2it.com/ztvws/ztvws_l...MS01-1,00.html
and try to use my username and p/w that works fine. When I log into the website at http://datadirect.webservices.zap2it...gs/xtvdService as per the zap2itconfig.xml it fails to log me in and then gives me a failed authorisation message. Does this mean that I have installed correctly but the data download is failing and consequently I get the 4 $%^ing providers being offered to me time after time?

Can you offer any help for a poor confused soul?

[Lester Jacobs]

Odd. If you are using version 2.0.15 or lower then please post your most recent sage log (I don't believe 2.0.16 produces logs?). Better yet, to get the smallest log file possible do the following;

1) Shutdown SageTV completely.
2) Restart it then try to update the guide
3) Now post the most recent log file. This should be small since you wouldn't have done much activity in Sage.

One other point, what do your username and password in the zap2itconfig.xml look like? XML is very picky and you can't use special characters like "&", "#", "%" and others. To be safe, keep your username and password strictly alphanumeric (i.e. letters and numbers only, no other characters). Also make sure that any letters you use are ASCII only, no international characters with accents, etc.

Cheers
Lester

[ry12a]

Thanks for the reply
I am definitely not using anything other than alphanumeric chars in the username p/w, I have attached the sagetv_0.txt that is generated when I try this procedure...also I have sent you a PM with the sage.properties in it for your information.
I am using the latest release of the Sage beta...RC1
Would I be right in thinking that logging into

http://datadirect.webservices.zap2i...ngs/xtvdService

and giving my username/pw should get me beyond the authorisation required for that gateway?


Thanks

Rich

[Lester Jacobs]

Another thing for you to try. Is the zap2it directory containingg the plugin class files in the c:\Program Files\Frey Technologies\SageTV folder?

If your username/password were incorrect you would still get a zap2it log file being generated. Your problem sounds like the plugin code is not even being found. This means either
1) The importplugin line is incorrect in the Sage.properties files (it does look correct in the one that you sent me though).
OR
2) The plugin class files are not in the correct directory (i.e. c:\Program Files\Frey Technologies\SageTV\zap2it).


Make sure there are no spaces whatsoever in the import_plugin line in the Sage Properies file and doublecheck the location of the plugin class files.

Cheers
Lester

[ry12a]

Thanks for the help Lester..I now get a message telling me "There was an error connecting to the Sage TV Server. Please be sure your internet connection is established" after putting in the 00000 zipcode

I am most definitely connected to the net with this box. Can I plead for some more help please!

Thanks

Richie

[Lester Jacobs]

Originally posted by ry12a
Thanks for the help Lester..I now get a message telling me "There was an error connecting to the Sage TV Server. Please be sure your internet connection is established" after putting in the 00000 zipcode

I am most definitely connected to the net with this box. Can I plead for some more help please!

Thanks

Richie

ok, so are you now getting a zap2itdata.log file? If so, post or send me a PM of this log. Also if you can shutdown SageTV then start it up and attempt to setup a source, get the error, then exit SageTv and send me the sage log then that would be helpful as well.

Cheers
Lester

[ry12a]

Still dont get a zap2it.log...here is the latest sage log
I cant be this dumb...can I!

Richie

[phantomfsoc]

i have the same problems. First i wasn't getting a log file but realized I didn't have the class files in the right spot. Now, after punching in 00000 as a zipcode i get a message saying Can Not Connect to Server. dunno if this should work but I went to the site in the xml file and when asked my username and password, they don't work. Should it? I know its the same user and PW for Zap2It cause it works there.

So long story short, Can Not Connect To Server

[Lester Jacobs]

Originally posted by ry12a
Still dont get a zap2it.log...here is the latest sage log
I cant be this dumb...can I!

Richie

From your log file it looks like the zap2itconfig.xml file has been modified incorrectly. Your best bet is to start over with a fresh copy of this file (probably by reinstalling the plugin) and then modify it again.

The zap2itconfig.xml is written in XML which is quite picky about syntax. Properties in this file are described in the format:

<propertyName>Value</propertyName>

Only "Value" must be modified . So for instance for the property <userName> a possible entry is:

<userName>bobsmith</userName>

Please check your zap2itconfig.xml file and try again.

Cheers
Lester

[Lester Jacobs]

Originally posted by phantomfsoc
i have the same problems. First i wasn't getting a log file but realized I didn't have the class files in the right spot. Now, after punching in 00000 as a zipcode i get a message saying Can Not Connect to Server. dunno if this should work but I went to the site in the xml file and when asked my username and password, they don't work. Should it? I know its the same user and PW for Zap2It cause it works there.

So long story short, Can Not Connect To Server

Did you specifically setup a username and password at labs.zap2it.com? That is completely separate to any user/password you may have at the www.zap2it.com website.

Other than that your setup looks fine. What seems the be happening is that you're getting an invalid response from the Zap2it servers. This is most probably due to an incorrect username or password. Also doublecheck your zap2itconfig.xml file (see my post above).

Cheers
Lester

[phantomfsoc]

Hey Lester,
Ya i did sign up at labs.zp2it.com. Everything is set up there. My xml file has the right user and password. I don't know. You think maybe its firewall issues? My norton firewall poped up the first time sage tried to connect, I accepted it, but I do also have a Net Gear Router. You think maybe its not letting sage connect? I'm just guessing.

One more thing, if i goto the site in zap2itconfig.xml where it gets the lisings, .(datadirect.webservices.zap2it.com/tvlistings/xtvdService) should I be able to use my username and password through internet explorer? Cause when I try it gives me an "unathorized" message. But the username and password are the same as labs.zp2it.com. I copied and pasted

[Lester Jacobs]

Originally posted by phantomfsoc
...
One more thing, if i goto the site in zap2itconfig.xml where it gets the lisings, .(datadirect.webservices.zap2it.com/tvlistings/xtvdService) should I be able to use my username and password through internet explorer? Cause when I try it gives me an "unathorized" message. But the username and password are the same as labs.zp2it.com. I copied and pasted

Just tried it and it doesn't work for me either. However my plugin works fine. I think the login requires that the plugin execute it.

You might try disabling your firewall and looking at the settings on your Net Gear to see if anyhting is being blocked. I'd suspect the firewall as a culprit in this case.

Lester

[phantomfsoc]

sorry here is the right files for ya
Thanks

[phantomfsoc]

all here

[Tacklewasher]

Just fixed the same problem.

I think the error is in your sage.properties file. Make sure the plugin name is correct (and do not use and lower case "L" where it shows an upper case "I" like I did.

Should be "zap2it.zap2itimportplugin" Not sure if case matters.