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SageTV Placeshifter Discussion related to the SageTV Placeshifter application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV Placeshifter software application should be posted here.

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  #1  
Old 02-19-2011, 02:40 PM
vhurst's Avatar
vhurst vhurst is offline
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Join Date: Oct 2004
Location: Northern California
Posts: 108
Placeshifter APPCRASH after Win7 x64 SP1 applied

After applying the recently released SP1 for Windows 7, my Placeshifter v7.0.23 crashes as the Servers Manager opens. I have uninstalled, restarted, and re-installed with the same results. I have another PC with the same motherboard (Intel Skulltrail), also with SP1 applied, but it's working fine. The only OS/hardware difference being Win7 Ultimate x64 w/ two quad proc Xeons & SLI GTX460's crashing, while Win7 Pro x64 w/ one quad proc Xeon & GTX260 is working fine.

Problem signature:
Problem Event Name: APPCRASH
Application Name: SageTVPlaceshifter.exe
Application Version: 2.0.0.1
Application Timestamp: 4cd060e9
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0000029
Exception Offset: 000907b6
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: e8ad
Additional Information 2: e8adce1c2b9e7be834b4063ac3c53863
Additional Information 3: e8ad
Additional Information 4: e8adce1c2b9e7be834b4063ac3c53863
__________________
Intel Skulltrail D5400XS, Dual Quad Core Xeon L5420, Windows Server 2012 R2 on 200Gb partition, 32Gb RAM, 8x WD 2Tb RE4 RAID6 on LSI 9690SA-8I (DVD/Blu-Ray), 2x 4Tb HDDs (TV), Colossus, 2x HD-PVR, HDHR3 Prime, DirectTV STB, USB-UIRT, Sage v2 v3 v4 v5 v6 v7.1.9, Java v1.6 build 45, 3 Placeshifter licenses, and 3 HD-300's.
Plugins: Phoenix API, PlayOn For SageTV, Comskip Playback, YouTube, Nielm's Sage Utiities
Software: PlayOn, ComSkip Monitor, ComSkip

Last edited by vhurst; 02-19-2011 at 02:44 PM. Reason: note Placeshifter version
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  #2  
Old 02-19-2011, 02:51 PM
vhurst's Avatar
vhurst vhurst is offline
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Join Date: Oct 2004
Location: Northern California
Posts: 108
I upgraded Java to v6 Update 24 and the Fault Module Name changed. This now seems to be pointing at the nVidia drivers.

Problem signature:
Problem Event Name: APPCRASH
Application Name: SageTVPlaceshifter.exe
Application Version: 2.0.0.1
Application Timestamp: 4cd060e9
Fault Module Name: nvd3dum.dll
Fault Module Version: 8.17.12.6658
Fault Module Timestamp: 4d27c323
Exception Code: c0000005
Exception Offset: 003814fb
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: bc92
Additional Information 2: bc92d49f19a89c81d5cb9ed4e2730fc0
Additional Information 3: f949
Additional Information 4: f94926139a02c0a4f1c94ba37fe1d476
__________________
Intel Skulltrail D5400XS, Dual Quad Core Xeon L5420, Windows Server 2012 R2 on 200Gb partition, 32Gb RAM, 8x WD 2Tb RE4 RAID6 on LSI 9690SA-8I (DVD/Blu-Ray), 2x 4Tb HDDs (TV), Colossus, 2x HD-PVR, HDHR3 Prime, DirectTV STB, USB-UIRT, Sage v2 v3 v4 v5 v6 v7.1.9, Java v1.6 build 45, 3 Placeshifter licenses, and 3 HD-300's.
Plugins: Phoenix API, PlayOn For SageTV, Comskip Playback, YouTube, Nielm's Sage Utiities
Software: PlayOn, ComSkip Monitor, ComSkip
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  #3  
Old 02-21-2011, 01:07 PM
vhurst's Avatar
vhurst vhurst is offline
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Join Date: Oct 2004
Location: Northern California
Posts: 108
Further followup:

I reinstalled nVidia drivers x64 v266.58, the current WHQL release. Still have the APPCRASH when launching Placeshifter. Found Google Earth also crashes at startup. I run my SLI nVidia in "Surround" mode, but disabling SLI still didn't stop the crashes. BTW, Pre-SP1, Surround mode does ruin the video aspect in placeshifter. Video playback was stretched 3x wider than it should be, even when played within a window.

After uninstalling Win7 x64 SP1, Placeshifter and Google Earth quit crashing.

Just a heads up for everyone else that SP1 becomes publicly available tomorrow (2/22/11), and you may end up with this same problem. Since it gave me the problem on one of two near identical computers, it may be isolated to nVidia 400 series video cards.
__________________
Intel Skulltrail D5400XS, Dual Quad Core Xeon L5420, Windows Server 2012 R2 on 200Gb partition, 32Gb RAM, 8x WD 2Tb RE4 RAID6 on LSI 9690SA-8I (DVD/Blu-Ray), 2x 4Tb HDDs (TV), Colossus, 2x HD-PVR, HDHR3 Prime, DirectTV STB, USB-UIRT, Sage v2 v3 v4 v5 v6 v7.1.9, Java v1.6 build 45, 3 Placeshifter licenses, and 3 HD-300's.
Plugins: Phoenix API, PlayOn For SageTV, Comskip Playback, YouTube, Nielm's Sage Utiities
Software: PlayOn, ComSkip Monitor, ComSkip
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  #4  
Old 02-26-2011, 03:23 PM
Eternal Eternal is offline
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Join Date: Feb 2011
Posts: 77
i have this same problem with the mc. Something with the latest nvidia drivers and sp1 not playing nice with aero. I had to disable desktop composition to get it to stop.
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  #5  
Old 03-10-2011, 12:35 AM
vhurst's Avatar
vhurst vhurst is offline
Sage Advanced User
 
Join Date: Oct 2004
Location: Northern California
Posts: 108
Well, I just installed SP1 again, and no trouble this time around. The first install was via the full release downloaded from M$, but the second time was done via windows update. I didn't make any changes to aero settings, or nVidia drivers. Go figure...
__________________
Intel Skulltrail D5400XS, Dual Quad Core Xeon L5420, Windows Server 2012 R2 on 200Gb partition, 32Gb RAM, 8x WD 2Tb RE4 RAID6 on LSI 9690SA-8I (DVD/Blu-Ray), 2x 4Tb HDDs (TV), Colossus, 2x HD-PVR, HDHR3 Prime, DirectTV STB, USB-UIRT, Sage v2 v3 v4 v5 v6 v7.1.9, Java v1.6 build 45, 3 Placeshifter licenses, and 3 HD-300's.
Plugins: Phoenix API, PlayOn For SageTV, Comskip Playback, YouTube, Nielm's Sage Utiities
Software: PlayOn, ComSkip Monitor, ComSkip
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