Pheonix error please help

[Hunter69]

I can't seem to find posts in regards to the following error and its solution:

Error-Pheonix Error
Error in vfs file:.\stv\Pheonix\vfs\vfs.xml;Attribute "name" is required and must be specified for element typw "source".

The only post I could find similar to this is this one:

Pheonix error

I followed the instruction but cannot get rid of the above error.

I really appreciate any help.

[stuckless]

Sounds like you have an old version of the xml file or xml validation file (dtd file).

Did you try to uninstall phoenix-core and re-install to see if the issue goes away?

[Hunter69]

I followed your instructions in the thread that I linked to, as soon as I reinstall I get the error. I did not get the error until the most recent upgrade.

Thanks for taking the time to help.

Originally Posted by stuckless

Sounds like you have an old version of the xml file or xml validation file (dtd file).

Did you try to uninstall phoenix-core and re-install to see if the issue goes away?

[Graygeek]

Originally Posted by Hunter69

I followed your instructions in the thread that I linked to, as soon as I reinstall I get the error. I did not get the error until the most recent upgrade.

Thanks for taking the time to help.

+1

[stuckless]

Given that vfs.xml has been removed from the packages, it seems odd, that after uninstalling and re-installing phoenix-core that you'd still get the error.

I'd remove the vfs.xml and restart the server. But, given that you are getting error it seems as though the plugin extraction process is failing to do the update, so it's hard to say what other issues you'll experience.

[Hunter69]

So can I just delete the file?

Thanks for your time

[stuckless]

Originally Posted by Hunter69

So can I just delete the file?

Thanks for your time

I would, especially if you have an x-vfs.xml in there as well.

[Hunter69]

So are these the steps I should follow:

Stop the sage service.
Delete the file.
STart the sage service.

or should I

uninstall pheonix core
stop sage service
delete file
start sage
reinstall pheonix core

[stuckless]

Originally Posted by Hunter69

So are these the steps I should follow:

Stop the sage service.
Delete the file.
STart the sage service.

or should I

uninstall pheonix core
stop sage service
delete file
start sage
reinstall pheonix core

Both will work... but you don't even need to stop the service...
1. delete the file
2. in BMT web ui, refresh configurations

[Graygeek]

Originally Posted by stuckless

Both will work... but you don't even need to stop the service...
1. delete the file
2. in BMT web ui, refresh configurations

Been on business travel, following this thread. Hope to try this over weekend after I get back. Been getting this error since last pheonix core update.

Thanks stuckless

[Graygeek]

Deleting the file did the trick! Thanks again Stuckless