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SageTV EPG Service Discussion related to the SageTV EPG Service used within SageTV. Questions about service area coverage, channel lineups, EPG listings, XMLTV, or anything else related to the service or programming guide data for SageTV should be posted here.

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  #21  
Old 05-26-2013, 04:59 PM
Galaxysurfer Galaxysurfer is offline
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ditto here for shaw digital cablesystems in western canada


lineup no longer exists on epg server so have listings up to fri june 7 at 530 pm

Galaxysurfer
Last edited by Galaxysurfer; 05-26-2013 at 05:33 PM. Reason: adding info
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  #22  
Old 05-26-2013, 06:49 PM
laberet laberet is offline
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Exclamation third day of no updates
I'm on third day of no EPG updates for Dish at 55331 zip. Seems like lots are having similar issues but no confirmed reason?
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  #23  
Old 05-27-2013, 01:42 AM
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UniKyrn UniKyrn is offline
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Comcast on Spokane, WA just vanished also. Yesterday I had listings for 10 days ahead, they all just vanished.
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  #24  
Old 05-27-2013, 04:03 AM
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UniKyrn UniKyrn is offline
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And now the lineup is back, but 3/4ths of the listings are "No Data".
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  #25  
Old 05-27-2013, 06:17 PM
Denali Denali is offline
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Mine came back yesterday.
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  #26  
Old 05-28-2013, 01:49 PM
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Opus4 Opus4 is offline
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Another issue was found & fixed.


Check your listings over the next few days. If you notice that there are gaps in the EPG data (no listings for some days followed by days with listings), then that can be repaired by this FAQ, particularly:

Quote:
Close down SageTV and the service and open up your Sage.properties file. Try removing all the properties from the that file that have the string 'server_update_id' or 'expanded_until' in them. Now run SageTV again.
When there are multiple lineups, don't forget that there are multiple properties using the two names to be removed.

And, if you have no gaps, you don't need to do this.

- Andy
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  #27  
Old 05-28-2013, 01:54 PM
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UniKyrn UniKyrn is offline
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Thanks for keeping us running. After Denali's comment, I reset my .properties and ended up with full listings again, no gaps. I need to just write a script to do that; the shutdown, edit, restart is a bit of a pain to do manually.
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  #28  
Old 05-28-2013, 03:54 PM
peternm22 peternm22 is offline
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Are you sure it's fixed? I had some No Data gaps so I deleted the lines from the Sage.properties file (each property was listed twice, both were removed).

When the EPG reloaded after I removed those lines, I received this message: The lineup "Shaw Direct Digital - Canada (West) Classic" no longer exists on the EPG server. Updates to this lineup will no longer occur.

This was less than half an hour ago. I still have a few stations with "No Data" starting on Wednesday June 5, but there are quite are few that were filled in after the EPG was reloaded.
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  #29  
Old 05-28-2013, 04:32 PM
peternm22 peternm22 is offline
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Just forced another EPG update, and I still get the same error message. Looks like something is still not working.
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  #30  
Old 05-28-2013, 06:41 PM
AntMan AntMan is offline
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I got the same "lost lineup" error as before, a few minutes ago. It's been happening since Wednesday, May 22.
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  #31  
Old 05-28-2013, 11:10 PM
Denali Denali is offline
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EPG servers still having issues

Just lost lineup for other tuner

The lineup "DISH Miami - Miami" no longer exists
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  #32  
Old 05-29-2013, 06:17 AM
voorhees voorhees is offline
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It looks like there are still issues. Did the properties file edit and got data for some of my channels and "No Data" for some.
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  #33  
Old 05-29-2013, 12:34 PM
Polypro Polypro is offline
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I didn't get the Lineup Lost message, but I had no data after 6/7 at 7PM. I checked this morning, and it extended to 6/10 at 7PM...but that's still not 14 days. Does anyone have data past 6/10?

Opus, thanks for looking into this...you can't imagine the panic that set in when I saw data ending

P
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  #34  
Old 05-29-2013, 03:46 PM
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Skirge01 Skirge01 is offline
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I got the lineup lost message for the NY area Digital locals around 9am Eastern this morning. I still have date through 8th, so I'm not too worried at the moment. I trust it will be fixed before then.
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  #35  
Old 05-29-2013, 04:34 PM
AntMan AntMan is offline
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Last night I also got the error on my main lineup for the HDHR Prime. Both "Verizon Fios Philadelphia Digital - Philadelphia" and "Verizon Fios Philadelphia - Philadelphia" are stated as "Lost from EPG Server". Hopefully a solution can be found soon.
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  #36  
Old 05-29-2013, 07:31 PM
Malfunction Malfunction is offline
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I got a couple of these this week for Mentor Ohio. Seems like when I check it, the listing is back in the server.
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  #37  
Old 05-29-2013, 10:32 PM
peternm22 peternm22 is offline
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Everything seems to be working again on my end. Removing the lines from the properties file filled in all of my gaps this time, and I have data until June 10th.

Thanks Andy!
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  #38  
Old 05-29-2013, 10:55 PM
Galaxysurfer Galaxysurfer is offline
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noticed I am getting updates now for shaw west but only a day or two not the 2 wks like before.
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  #39  
Old 05-30-2013, 04:48 AM
Malfunction Malfunction is offline
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Seems to stick better if you reboot your computer after saving sage.properties, can't figure that out. I don't run the service. Maybe it just needed to be done twice.
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  #40  
Old 05-30-2013, 12:55 PM
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UniKyrn UniKyrn is offline
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Malfunction, that might be because after a reboot, your computer hasn't cached the answer to the IP lookup of the server, so it might get a different server to sync to. It depends on how they've got the multiple EPG servers setup.
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