Server Error during SageTV newbie install attempt during Setup Wizard - on Windows 10

[nyplayer]

I am going to chime in here I have never used the webserver to add or select any lineups. I have setup my lineups in Schedues Direct and Installed the plugin. Configured the plugin with user and password, Shutdown and restarted the Sage Service ... refresh epg from Schedules direct plugin .. and went through the tuner ..lineup process .. (you can Input any zipcode ... heck even 12345) you want as I would if I had a license. Never have I used the webserver to setup the lineups.

[Fuzzy]

Originally Posted by nyplayer

I am going to chime in here I have never used the webserver to add or select any lineups. I have setup my lineups in Schedues Direct and Installed the plugin. Configured the plugin with user and password, Shutdown and restarted the Sage Service and went through the tuner ..lineup process .. (you can Input ant zipcode) you want as I would if I had a license. Never have I used the webserver to setup the lineups.

Are you sure about that? because that's pretty much required with the 1.0+ version of the plugin (which uses the JSON data). Unless you had already used the JSON data in another program and had configured your lineups there. the selected lineups are tied to your SD login, so if you configure them once for one app, they will be there for all unless you remove them.

[nyplayer]

Originally Posted by Fuzzy

Are you sure about that? because that's pretty much required with the 1.0+ version of the plugin (which uses the JSON data). Unless you had already used the JSON data in another program and had configured your lineups there. the selected lineups are tied to your SD login, so if you configure them once for one app, they will be there for all unless you remove them.

I repeat I have never used the Web Server to setup the lineups. I have it Installed but I have never used it to setup the lineups.

[Fuzzy]

Originally Posted by nyplayer

I repeat I have never used the Web Server to setup the lineups. I have it Installed but I have never used it to setup the lineups.

I get that, and I'm not really doubting you, but what did you use to set them up then?

[nyplayer]

Originally Posted by Fuzzy

I get that, and I'm not really doubting you, but what did you use to set them up then?

The Sage UI.. NEXTPVR is the only other app that I have used Schedules Direct.

[UgaData]

Originally Posted by nyplayer

The Sage UI.. NEXTPVR is the only other app that I have used Schedules Direct.

Did you setup NextPVR first, with Schedules Direct, before setting up SageTV with SD?

I agree, you can setup Schedules Direct for Sage with out using the Web Sever, as long as SD has already been setup prior to setting up Sage.

I also use WMC and changed the EPG source in WMC from Rovi to use Schedules Direct. I did this before I tried to setup Sage with SD.
When I did setup Sage with SD, at the web server portion I got messages about the line-up is already selected. My real problem was with the "telephone" keypad entry and having numerals in my password (and the fact SD will lock the account after several failed logon attempts, for a short time).

[Tiki]

Originally Posted by Don77

Thank you Fuzzy.

1. With the correct name, I could find it. Thank you. Installed.

2. Installed Plugins is where I was, and where I finally got SD EPG configured.

3. Browsing http://[YourServersIP]:8080/sage/Home (using my IP address) yields:

HTTP ERROR: 503

Problem accessing /sage/Home. Reason:
SERVICE_UNAVAILABLE

Powered by Jetty://


Am I even close? Sorry to be such a bother.

What version of Java are you using? Many of the plugins that use Jetty only work with Java 1.7.

[Don77]

Thank you.

I did look at the instructions, but I tend to skim, so probably missed things.

As I wasn't getting the SageTV Web UI working last night, this morning I tried the command line method, but the response contained the text "Invalid username or token has expired." My account information at Schedules Direct says "Trial Period" not "Expired" but it does expire sometime today. I am having to guess that this means it is already expired.

For now, it seems like I'm going down in flames here, so I will check back later. And, I will prepare myself to dig in deeper.

--

On a slightly different dumb-question subject, something that could perhaps be made more clear, I still don't understand the difference between all the different downloads of SageTV installs for Windows:

SageTV for Windows
SageTVClient for Windows
SageTVPlaceshifter for Windows
SageTV for Windows Home Server

The first one is my best-guess for basic or general use, but I think during the install I was asked if I wanted to install a Server and Placeshifter, so perhaps this is a full do-everything package, whereas the others are cut-down versions for specific limited uses (so, clearly, I don't need to install them all)?

Thanks again. You guys are wizards.

[Don77]

re: Java

My Windows Programs and Features list shows installed:

Java 7 Update 79
Java 8 Update 101

So, 1.7? Maybe that's my problem??

I still get confused by Sun/Oracle Java vs JRE software and version numbers, another hole in my tech knowledge.

At one point, I had uninstalled Java 7 in favor of 8, but a later SageTV install re-installed it, so I left it for the time being.

[KeithAbbott]

Originally Posted by Don77

On a slightly different dumb-question subject, something that could perhaps be made more clear, I still don't understand the difference between all the different downloads of SageTV installs for Windows:

SageTV for Windows
SageTVClient for Windows
SageTVPlaceshifter for Windows
SageTV for Windows Home Server

The first one is my best-guess for basic or general use, but I think during the install I was asked if I wanted to install a Server and Placeshifter, so perhaps this is a full do-everything package, whereas the others are cut-down versions for specific limited uses (so, clearly, I don't need to install them all)?

Primary intended purpose(s):

• SageTV for Windows: contains server software, and the SageTVClient. Can be used as your only SageTV machine, or can be setup to also serve other SageTV machines (hardware extenders and/or Windows computers with SageTVClient software installed).
• SageTVClient for Windows: contains client software that connects to a SageTV server instance.
• SageTVPlaceshifter for Windows: contains client software, intended to allow you to connect to a SageTV server instance from other locations.
• SageTV for Windows Home Server: contains server software that can only be installed on a Windows Home Server. Also includes a SageTVClient license.

Hope that helps.

[nyplayer]

It is best to use the UI to Configure Sagetv before enabling the Service... when using windows.

1. I did a Baseline restore on my Window 10 Anniversary Edition .... all that is installed is windows 10.
2. I installed the latest HDHomerun Setup. Set it to SageTV
3. I Installed the The latest Windows SageTV with the windows Installer.... did not use any KEY left blank.
4. I fired up the UI. Went through setup process did not Install any tuners.
5 Shutdown SageTV Gui and Restarted it.
6. Installed SD EPG Plugin. Restarted UI.
7. Configured SD EPG Plugin (username,PWD) no webserver Installed.
8. Setup tuner used zipcode 12345 I could have used 97217 Found My lineup.
9. Did a scan
9. Went into SD EPG configuration Refreshed EPG got guide data.


Conclusion.

Having to setup webserver is not needed.
Having to setup SD EPG data in other applications is not needed.
Windows Installer works great on Windows 10 Anniversary Edition.

Properties and Image attached no webserver Installed.

[UgaData]

Originally Posted by Don77

As I wasn't getting the SageTV Web UI working last night, this morning I tried the command line method, but the response contained the text "Invalid username or token has expired." My account information at Schedules Direct says "Trial Period" not "Expired" but it does expire sometime today. I am having to guess that this means it is already expired.

Does your username or password for Schedules Direct contain a numeral?
I had an issue with having a numeral(s) in my password but it also effects the username (but the username field (in Sage) isn't hidden).

You can verify if the username and password you've entered into the Sage UI portion of the SD setup is correct.
Open the Sage.Properties file (normally, if you were going to edit the file, Sage and the Sage Service would need to be shutdown, but this is just to look - so no need to have Sage shutdown)
Once the Sage.Properties file is open in Notepad, press CTRL-F to open the search dialog box
Enter "SDPASSWORD" (without the quotes), click "Find Next" button.
Make sure the passwword and the username are the same as what you entered in the Sage UI for the SD plug-in config (and the ame as what you used to setup the Schedules Direct account). (the SDUsername should be the line just below the SDPassword.
The input field for the username and password when you're configuring the SD plug-in use a "telephone" keypad. However if you're using a normal keyboard during setup and not paying attention (I refer to myself) numeric input is tricky (I press the "2" and get an "A", it requires the "2" key to be pressed 4 times before the "2" is input)
And if the username/password combination is incorrect, and the incorrect combination is used enough in a given period of time, Schedules Direct will lock your account for a short time. I think it is only 7 to 10 minutes

If your trial SD account is about to expire you have 3 choices.
1. Pay the $25, because your going to make this work no matter what it takes.

2. Pay $6 for the extended trial of 2 months?

3. Create a new trial account with a different username and email (but you didn't read that here - my fingers must have slipped while I was typing and I didn't proof read before I posted this)

Fuzzy is right, once this is working it does work very well. And it will get better, eventually

[Don77]

Yes, my Sch. Dir. password has a numeral in it. Let me try to change that and see what happens.

[Don77]

Yes, my SD password in sage.properites had converted the numeral to a telephone keypad alternative.

[Don77]

I edited the password in sage.properties, and now I finally get past the SageTV Server error. Thank you. I'll see where I get now...

[Don77]

I might be hung at the

"Please wait while the channel lineup is downloaded for Local Over the Air Broadcast (Antenna)..." screen in Setup Wizard.

It's been working roughly ten minutes. I'm guessing that it should be a lot quicker than that.

[UgaData]

Originally Posted by Don77

I might be hung at the

"Please wait while the channel lineup is downloaded for Local Over the Air Broadcast (Antenna)..." screen in Setup Wizard.

It's been working roughly ten minutes. I'm guessing that it should be a lot quicker than that.

Yeah, I think that is a bit of a long wait.

Lets check the Sch. Dir. website and verify you have a lineup.

Although you do not configure this on the SD website you can verify what if any line-up(s) you have setup.

So, after signing into to your Sch.Dir. account,
(You shouldn't see any lineup related entry on the main screen. Even if you do, it won't be what Sage can use)
click on the "Lineup Support" section (see the jpg attachment, if needed). You should see something formated similar to what is in the jpg attachment. It won't be exactly the same as mine (unless you live in the same zip as I do) just similar.

If the "Lineup Support" screen is blank, it means you still need to setup SD with your lineup and that is not done on the SD web site.
That is what you need the Sage web server for or some other application (EPG123) to do.

F.W.I.W. - Your not the first new user to struggle through this portion of the setup. It has been a while since the last time I setup Sage from scratch and I have a licensed copy. So the testing I did is the first without a license. I didn't expect it to be as challenging as it was (is?).

[Don77]

Short: getting closer

Longer:
As I couldn't be sure that something wasn't munged up, I thought I would start from scratch.

I uninstalled SageTV 9(with a 7 splash screen). I deleted all remaining SageTV folders/files.

I re-installed SageTV 9 using the beta Windows installer.

Now that I am a little familiar with the process, I tried to follow the outline provided by nyplayer (I took UI to mean Web UI, which I still can't get to work, but then realized he probably meant the app UI.

This time when I click on Refresh EPG, I briefly got a little progress indicator, and then got a question about whether I wanted Basic or Extended listins (for antenna?). I went with Extended.

Giving it a minute, I then got Watch Live TV and Program Guide sub-menu options, but now I have another problem: when I click on Watch Live TV for a show currently airing on a major network, I get the error message:

"There was a Playback Error in playback. Details:
sage.PlaybackException: ERROR (-4,0x8040217):
There was a problem rendering the video portion of
the content for playback."

If it might make any difference, my desktop resolution is 3840x2160.
Graphics is the Intel HD 4600 in the 4790K.
I changed the resolution to 1920x1080 to see if that might make a difference, but no--same playback error.

Thanks again.

[Don77]

In summary, so far--
Other than me stumbling through learning to install and configure SageTV, it seems my biggest problem all along was having a number in my Schedules Direct password (or it could have also been in my usderid), which didn't behave correctly when entering it into the SageTV Schedules Direct EPG plugin configuration. (When I typed the number, I did see a letter/number combination appear on-screen, but I did not know how to interpret it.

So, don't use numbers in a Schedules Direct userid/password, or if you do, know what you are doing, and probably still verify/edit your configuration in the sage.properties file to be sure.

[UgaData]

IIRC - Your installing on Windows 10? If so you will need to provide your own decoder. Microsoft did provide a decoder with Windows 7, but that has since been removed. Sage use to supply a basic decoder but with the Open Source version that was removed.

Even on Windows 7 you need to go into Setup -> Detailed Setup -> Video/Audio and select the decoder you wish to use.

For Windows 10 you will need to install a decoder first. Many people like the LAV filters for use as decoder. They are free. (As with all downloads, some verification of the source goes a long way) I don't know the URL to goto to get them (and they work great on Windows 7 as well).