Old error is back, (-2,0x80004005): There was a problem using a SageTV component

[jptheripper]

On my hauppauge 2250 digital (ATSC) tuner

getting

(-2,0x80004005): There was a problem using a SageTV component. Please re-install the sagetv application


Is this file still needed (its no longer available)
https://forums.sagetv.com/forums/sho...63&postcount=5

[jptheripper]

any ideas? Tough being without tuners

[jusjoken]

I likely cannot help but i suggest you turn on logging and post the debug log for others to review the error details.

k

[JustFred]

Originally Posted by jptheripper

Is this file still needed (its no longer available)
https://forums.sagetv.com/forums/sho...63&postcount=5

It would be easier to give a definitive answer if we knew which version of Sage you're running.

Sage v7.1.9 doesn't need that patch. Consider updating Sage if you're not running 7.1.9 or later.

[jptheripper]

Sorry, v9

[JustFred]

That patch isn't needed for Sage 9.

As suggested earlier, turn on logging and post the debug log(s) for others to review the error details.

[jptheripper]

turned on debug logging

Fri 9/9 23:09:33.356 [MainMsg@b34ab2] setupEncoding0 called for 8313744 'Hauppauge WinTV-7164 Analog Capture-0' (ver 1.0)
Fri 9/9 23:09:33.356 [MainMsg@b34ab2] Connecting capture Filters.(@devicenp:\\?\pci#ven_1131&dev_7164&subsys_88800070&rev_81#4&336b4f34&0&0030#{fd0a5af4-b41d-11d2-9c95-00c04f7971e0}\{b3e3d165-54eb-4b9e-a805-1756644fa400}), 'Hauppauge WinTV-7164 Analog Capture' 0
Fri 9/9 23:09:33.360 [MainMsg@b34ab2] try connect BDA tuner 'Hauppauge WinTV-7164 BDA ATSC/QAM Tuner' (@devicenp:\\?\pci#ven_1131&dev_7164&subsys_88800070&rev_81#4&336b4f34&0&0030#{71985f48-1ca1-11d3-9cc8-00c04f7971e0}\{06dad091-e58d-4e4d-9479-334aff773400}) to ATSC NET
Fri 9/9 23:09:33.361 [MainMsg@b34ab2] checking mfr vendor, '1131' '1131' (class:2, 3)
Fri 9/9 23:09:33.361 [MainMsg@b34ab2] Can't connect Network Provider to Tuner Filter (ATSC NET)
Fri 9/9 23:09:33.363 [MainMsg@b34ab2] try connect BDA tuner 'Hauppauge WinTV-7164 BDA ATSC/QAM Tuner' (@devicenp:\\?\pci#ven_1131&dev_7164&subsys_88800070&rev_81#4&336b4f34&0&0030#{71985f48-1ca1-11d3-9cc8-00c04f7971e0}\{06dad091-e58d-4e4d-9479-334aff773401}) to ATSC NET
Fri 9/9 23:09:33.363 [MainMsg@b34ab2] checking mfr vendor, '1131' '1131' (class:2, 3)
Fri 9/9 23:09:33.379 [MainMsg@b34ab2] Filters medium not matched {D111520B-511C-49FA-846A-165E7BE3F3AF}-0xf04ff937 {D111520B-511C-49FA-846A-165E7BE3F3AF}-0x704ff937.
Fri 9/9 23:09:33.379 [MainMsg@b34ab2] Filter Medium isn't matched (@devicenp:\\?\pci#ven_1131&dev_7164&subsys_88800070&rev_81#4&336b4f34&0&0030#{71985f48-1ca1-11d3-9cc8-00c04f7971e0}\{06dad091-e58d-4e4d-9479-334aff773401}).
Fri 9/9 23:09:33.379 [MainMsg@b34ab2] Capture filter input pin mediatype clsid ({00000000-0000-0000-0000-000000000000}).
Fri 9/9 23:09:33.379 [MainMsg@b34ab2] Can't connect Tuner to Capture Filter (ATSC NET).
Fri 9/9 23:09:33.380 [MainMsg@b34ab2] not found BDA connectable tuner for DBA capture
Fri 9/9 23:09:33.380 [MainMsg@b34ab2] Exception from line: 2589
Fri 9/9 23:09:33.380 [MainMsg@b34ab2] Built:sage.EncodingException: ERROR (-2,0x80004005): There was a problem using a SageTV component. Please re-install the SageTV application.
Fri 9/9 23:09:33.380 [MainMsg@b34ab2] QAM:Got capture drv info for QAM mfg:'Hauppauge' Hauppauge WinTV-7164 Analog Capture-0
Fri 9/9 23:09:33.380 [MainMsg@b34ab2] QAM:supported tag:HauppaugeQAM
Fri 9/9 23:09:33.380 [MainMsg@b34ab2] Encoding to /dev/null
Fri 9/9 23:09:33.380 [MainMsg@b34ab2] setupEncoding0 Trace27
Fri 9/9 23:09:33.380 [MainMsg@b34ab2] setupEncoding0 Trace28
Fri 9/9 23:09:33.380 [Seeker@1f24669] ERROR enabling data scanning of:sage.EncodingException: ERROR (-2,0x80004005): There was a problem using a SageTV component. Please re-install the SageTV application.

[jptheripper]

is that enough log? it was too big

[jusjoken]

What OS are you running?

I don't understand this stuff enough but my guess would be a missing or not loaded driver for your card. If on windows, did you do a clean v9 install or over v7? Any errors on the install? Have you tried re-running the installer with a repair?

k

[jptheripper]

Windows 7 64bit. Was working at v7, installed v9 overtop.

[jusjoken]

Originally Posted by jptheripper

Windows 7 64bit. Was working at v7, installed v9 overtop.

Ok, then does not make sense to me. Hopefully someone who understands the logs better chimes in.

k

[jptheripper]

appreciate you trying

[jptheripper]

are more logs needed?

[Narflex]

I took a look and it seems to be some basic thing missing from DirectShow or Windows or maybe the driver installation. When it's trying to setup the capture filter one of the connections just simply isn't working.

[jptheripper]

rats. This was a v9 upgrade over v7, so i dont know how something could be missing. But

ran hwclear and reinstalled all the drivers (colossus, cablecard, and 2250). colossus and cablecard continue to work, 2250 doesnt.

[jusjoken]

Originally Posted by Narflex

I took a look and it seems to be some basic thing missing from DirectShow or Windows or maybe the driver installation. When it's trying to setup the capture filter one of the connections just simply isn't working.

Jeff, do you recall anything special about this card that i need to check the installer for?

JP, another guess... check the registry and search fir the Frey entry and check if its writable by "everyone".

k

[jptheripper]

I will double check the registry. This is a Hauppauge 2250 im using for Digital Tuning (ASTC antenna).

[Narflex]

Originally Posted by jusjoken

Jeff, do you recall anything special about this card that i need to check the installer for?

Sorry, I don't, that was Qian's area so I didn't write any of the code that dealt with specifics of different capture devices on Windows.

But he did say he installed V9 over V7...so maybe just uninstalling SageTV altogether and then just installing V9 and see how that goes?

[Fuzzy]

I'm pretty sure there are others out there using 2250's with v9, so there is a solution somewhere to this.

[jptheripper]

That was my original guess as

https://forums.sagetv.com/forums/sho...63&postcount=5

Has a special dll related to this error.

however since i am doing ASTC not QAM im not sure its related.

IS there any other logs etc i can provide?