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Old 01-07-2017, 10:58 AM
mtncrux mtncrux is offline
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Join Date: May 2009
Location: Colorado
Posts: 54
Trouble scanning by folder

I just did a fresh install of SageTV v9. I can't get BMT to get fanart for my imported movies folder. The web interface is working. Scanning the "Recorded TV" view worked just fine, so I think that BMT installed OK.

I browse to the "SageTV Imports by folder" and select my "Movies" folder, and then tell it to update metadata. BMT comes back instantly with "Complete (0:0)". If I uncheck the box that says "Skip files that have already been updated" (or something like that) and then scan I get "Complete (0:4)"

There are about 100 videos on that folder, but i can't seem to get it to scan.

Oddly enough, the metadata for all of the videos did show up eventually, so maybe the scan worked at one point and I didn't see it. If I look in the fanart folder, there is only art for 4 movies in there. The same 4 movies do display fanart in SageTV.

I also tried scanning the "Imported Movies" view and I get the same thing.

The bmtweb log is empty. The phoenix log has the following at the end:

2017-01-07 09:49:07,700 [Thread-58] WARN - No TV Scraper could handle file: DecoratedItem: [SageMediaFile [sageId=11169545, sageObject=sage.vfs.BrowserMediaFileNode@f07e7b]]
2017-01-07 09:49:07,700 [Thread-58] WARN - No Movie Scraper could handle file: DecoratedItem: [SageMediaFile [sageId=11169545, sageObject=sage.vfs.BrowserMediaFileNode@f07e7b]]
2017-01-07 09:49:07,700 [Thread-58] WARN - Failed to create a SearchQuery for resource: DecoratedItem: [SageMediaFile [sageId=11169545, sageObject=sage.vfs.BrowserMediaFileNode@f07e7b]]
2017-01-07 09:49:07,700 [Thread-58] ERROR sagex.phoenix.progress.ProgressTrackerManager - Runnable Progress failed: Tracking:[id:, 10008, thread:,Thread[Thread-58,5,main]]
at sagex.phoenix.metadata.MetadataManager.getProviderForQuery(
at sagex.phoenix.metadata.MetadataManager.automaticUpdate(
at sagex.phoenix.metadata.AutomaticMetadataVisitor.visit(
at sagex.phoenix.vfs.DecoratedMediaFile.accept(
at sagex.phoenix.vfs.DecoratedMediaFolder.accept(
at sagex.phoenix.vfs.DecoratedMediaFolder.accept(
at sagex.phoenix.metadata.PhoenixMetadataSupport$
at sagex.phoenix.progress.ProgressTrackerManager$
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Old 01-07-2017, 11:12 AM
stuckless's Avatar
stuckless stuckless is offline
Join Date: Oct 2007
Location: London, Ontario, Canada
Posts: 9,713
In BMT, Configuration, search for provider and set the movie provider to tmdb

See if that works.

Also try doing a manual update in BMT on a single item, see if that works.

And when you do a large collection the scan will finish long before the fanart finishes downloading.
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Old 01-07-2017, 11:36 AM
mtncrux mtncrux is offline
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Join Date: May 2009
Location: Colorado
Posts: 54
Rmoving IMBD from the search providers got rid of the NULL pointer error in the log, but I am getting "Complete(4:0)"

Updating a single movie give me metadata, but no art. The following does appear in the phoenix.log when I update a single file:
2017-01-07 10:32:12,599 [31801229@qtp-10438363-3] WARN  sagex.phoenix.fanart.AdvancedFanartMediaRequestHandler - Fanart Failed: 404; Fanart not found
2017-01-07 10:32:24,308 [31801229@qtp-10438363-3] INFO  sagex.phoenix.metadata.MetadataManager - search(): tmdb; SearchQuery [type=MOVIE, fields={YEAR: 2015,QUERY: Avengers: Age of Ultron,}, hints=Hints [hints={import_tv_as_recording: false,update_fanart: true,scan_subfolders: true,scan_missing_metadata: true,update_metadata: true,}]]
2017-01-07 10:32:24,308 [31801229@qtp-10438363-3] INFO  sagex.phoenix.metadata.MetadataManager - Searching: Avengers: Age of Ultron using TMDBMetadataProvider[MetadataProviderInfo [id=tmdb, fanartId=tmdb, mediaTypes=[MOVIE], v4]]
2017-01-07 10:32:29,800 [31801229@qtp-10438363-3] INFO  sagex.phoenix.metadata.MetadataManager - Fetching Metadata for MediaSearchResult [extraArgs={YEAR: 2015,}, id=99861, imdbId=null, metadata=null, providerId=tmdb, score=1.0, title=Avengers: Age of Ultron, type=MOVIE, url=null, year=2015]
2017-01-07 10:32:29,800 [31801229@qtp-10438363-3] INFO  sagex.phoenix.metadata.provider.tmdb.TMDBMetadataProvider - ******** tid = '99861'
2017-01-07 10:32:29,874 [31801229@qtp-10438363-3] INFO  sagex.phoenix.metadata.provider.tmdb.TMDBMetadataProvider - ******** MovieInfo 'MovieInfo[belongsToCollection=Collection[id=86311,title=<null>,name=The Avengers Collection,posterPath=/qJawKUQcIBha507UahUlX0keOT7.jpg,backdropPath=/zuW6fOiusv4X9nnW3paHGfXcSll.jpg,releaseDate=<null>],budget=280000000,genres=[Genre[id=28,name=Action], Genre[id=12,name=Adventure], Genre[id=878,name=Science Fiction]],homepage=,imdbID=tt2395427,productionCompanies=[ProductionCompany[id=420,name=Marvel Studios], ProductionCompany[id=15357,name=Prime Focus], ProductionCompany[id=76043,name=Revolution Sun Studios]],productionCountries=[ProductionCountry[country=US,name=United States of America]],runtime=141,spokenLanguages=[Language[isoCode=en,name=English]],tagline=A New Age Has Come.,status=Released,methods=[],alternativeTitles=[],credits=MediaCreditList[id=0,cast=[],guestStars=[],crew=[]],images=[],keywords=[],releases=[],videos=[],translations=[],similarMovies=[],reviews=[],lists=[],changes=[],mediaId=<null>,adult=false,originalTitle=Avengers: Age of Ultron,releaseDate=2015-04-22,title=Avengers: Age of Ultron,video=false,userRating=-1.0,genreIds=<null>,originalLanguage=en,overview=When Tony Stark tries to jumpstart a dormant peacekeeping program, things go awry and Earth’s Mightiest Heroes are put to the ultimate test as the fate of the planet hangs in the balance. As the villainous Ultron emerges, it is up to The Avengers to stop him from enacting his terrible plans, and soon uneasy alliances and unexpected action pave the way for an epic and unique global adventure.,revenue=1405035767,id=99861,mediaType=MOVIE,backdropPath=/570qhjGZmGPrBGnfx70jcwIuBr4.jpg,posterPath=/t90Y3G8UGQp0f0DrP60wRu9gfrH.jpg,popularity=6.786078,voteAverage=7.4,voteCount=4311]
2017-01-07 10:32:30,418 [31801229@qtp-10438363-3] INFO  sagex.phoenix.metadata.MetadataManager - Skipping Fanart since We are the fanart provider
2017-01-07 10:32:30,460 [31801229@qtp-10438363-3] WARN  sagex.phoenix.fanart.AdvancedFanartMediaRequestHandler - Fanart Failed: 404; Fanart not found
2017-01-07 10:32:30,461 [13671538@qtp-10438363-6] WARN  sagex.phoenix.fanart.AdvancedFanartMediaRequestHandler - Fanart Failed: 404; Fanart not found
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Old 01-07-2017, 01:28 PM
mtncrux mtncrux is offline
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Join Date: May 2009
Location: Colorado
Posts: 54
From the UI interface, if I choose "Manage Metadata -> Search for Fan art" then it works fine and downloads metadate and art.

If I add a new file and rescan the library from the sageTV UI, then metadate and fanart are automatically added.

If I rename an existing file and then scan media from the SageTV UI, the fan art downloads.

It seems like everything is working OK except for the BMT scan.

As a work-around, I renamed my folder, let SageTV re-scan all of the files, then named the folder back to the original name of "Movies". All of the metadata and fan-art was downloaded with this method.

Last edited by mtncrux; 01-07-2017 at 03:12 PM.
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