USBUIRT help please?!

[DoPeFiSh]

Hello, I have the USBUIRT0056 and windows 10 does not seem to recognize it, when it's plugged in I can press a remote button and I can see the red light flicker but when i try to use it with sagetv or eventghost or lrnhelper.exe they all say device not found, I have tried unplugging it and replugging it back in to different ports, rebooting, uninstall and reinstall the v2.06.01. driver with no luck, I tried to access the USBUIRT forum but I cant create an account because the CAPTCHA never shows up, I also tried this on a windows 7 machine here with the same results, in device manager it shows the uirt active and working correctly.

When I select the "USB-UIRT Receiver + Any Remote" it comes back with "Failed setting the Infrared Receiver Port! Please ensure that the device is connected."

When I run the "lrnhelper.exe" it comes back with "Unable to connect to USB-UIRT device! Please ensure device is connected to the computer!"

When I add plugin with "Eventghost" it comes back with "Error starting plugin: USB-UIRT, Device not found!"

I have emailed "Jon Rhees" for assistance with no reply.

in the end I want to be able to use my logitech harmony ultimate remote and hub with some IR receiver, if not this then something that works, I don't think I would need a blaster because I use the "Hauppauge WinTV-QuadHD PCIe Express TV Tuner Card" so I would only need sage to receive signals to get around on the interface.

My current setup is - Windows 10 PRO, Intel Core i5-6500 CPU @ 3.20Ghz, 8GB Ram, 64bit OS, x64 based processor, sageTV V9.2.1.826 (64-bit) Java version 1.8.0_191

Thank you!

[JustFred]

Be aware that USB-UIRT can't be used simultaneously by both a 32- and 64-bit program. Shut down Sage before launching eventghost or lrnhelper.

Did the USB-UIRT driver install correctly? Open up Device Manager and expand the tree for Universal Serial Bus controllers. Confirm that the USB-UIRT Device is in the list and its Properties show "This device is working correctly".

Did the Sage-64 installer install the USB-UIRT drivers? If not, re-run the Sage installer, selecting Repair. Reboot after the Repair. After that, don't re-install the driver from Jon's website (that one only works with 32-bit apps).

See also: https://forums.sagetv.com/forums/sho...&postcount=455

[DoPeFiSh]

I did verify that the USB-UIRT driver installed and working correctly, I re-ran the sagetv installer, ran the repair and rebooted, still the same problem, then I went to the link you shared and put the correct uuirtdrv.dll in the System32 folder all the other files looked like the correct version, rebooted and same issue.

Thank you

[wayner]

I am not sure if this will help but in the past there were issues if the SageTV process was not being run by the same user as the USB-UIRT process. This would sometimes not be the case if SageTV was starting as a service as then the process was being run as "system" whereas the USB-UIRT process might be run by the regular user - i.e. "johndoe"

If that is possibly the issue then you might want to search here to see if you can find the solution.

[DoPeFiSh]

interesting, I only use one account and installed them both on the same account, Im wondering if I need to enable the default win 10 administrator account and install them that way, hopefully more of a global user install that way, however im confused that this uirt isn't even recognized on my win 7 machine even though it seems to install correctly and says its working correctly, maybe a port issue windows can't see?

Thank you, any input to fix this is greatly appreciated !

[doodeedoo]

Based on your listed setup, you are likely hitting the issue in the first part of JustFred's post. Evenghost uses the 32 bit drivers and you have Sage 64 installed.

If you close all Sage windows, services, etc., and try relaunching Eventghost, does it work?

[timg11]

Has this issue been resolved? I'd like to update my SageTV server to Windows 10, 64 bit, but I require the USB-UIRT.

[Striker:WG]

I'm not sure if the above issue is resolved, but I can verify that I have Windows 10 Pro 64bit running with the SageTV Client 64 bit and a working USB-UIRT unit that receives signals from a Logitech Harmony One remote.

[JustFred]

Originally Posted by timg11

Has this issue been resolved? I'd like to update my SageTV server to Windows 10, 64 bit, but I require the USB-UIRT.

The situation hasn't changed. 64-bit USB-UIRT works fine with 64-bit Sage as long as there isn't some other 32-bit program that's also trying to use the USB-UIRT.

[tvmaster2]

Originally Posted by JustFred

The situation hasn't changed. 64-bit USB-UIRT works fine with 64-bit Sage as long as there isn't some other 32-bit program that's also trying to use the USB-UIRT.

Can you give a couple of examples of 32bit programs which use the USB-UIRT? Or at least ones that would run alongside a SageTV 64 bit install...

[Malfunction]

Eventghost is 32-bit. I've run into this problem myself and I've found a kludged up solution. I use Eventghost to run the SageTV user interface and switch TV inputs. I can't use Eventghost to change TV channels, but I'm using the Hauppauge IR to change channels.

[Zogg]

Originally Posted by Malfunction

Eventghost is 32-bit. I've run into this problem myself and I've found a kludged up solution. I use Eventghost to run the SageTV user interface and switch TV inputs. I can't use Eventghost to change TV channels, but I'm using the Hauppauge IR to change channels.

It's Sunday morning and I've only had 3 cups of coffee and my brain isn't working at full capacity yet, so please help me make sure I understand this.

In your setup, since EG is 32-bit and controlling the USB-UIRT, SageTV can't use it to change channels because SageTV is 64-bit?

My HTPC is Win10 64-bit but running SageTV 32-bit, so I have no issues using my USB-UIRT with both SageTV and EG. I have thought about switching to SageTV 64-bit, although I have no performance issues and really don't need to, so if I do then I will break my SageTV channel changing, correct?

I have used EXEMultituner to send events to EG that should work around this problem. You set up EXEMultituner to run a batch file that calls EG with the channel in the event message, then in EG you parse the channel number into digits and send each digit out.

[JustFred]

Originally Posted by tvmaster2

Can you give a couple of examples of 32bit programs which use the USB-UIRT? Or at least ones that would run alongside a SageTV 64 bit install...

I'm aware of two: EventGhost-32 and Jon Rhees' (Mr. Usb-Uirt) uutx.exe (32bit).

I'm running Sage-x64. I invoke uutx.exe (the x-64 version, via a batch file) on a daily basis to get the STB out of it's occasional funk.

[tvmaster2]

Originally Posted by JustFred

I'm aware of two: EventGhost-32 and Jon Rhees' (Mr. Usb-Uirt) uutx.exe (32bit).

I'm running Sage-x64. I invoke uutx.exe (the x-64 version, via a batch file) on a daily basis to get the STB out of it's occasional funk.

Hmmm. I was thinking of upgrading to W10, 64 bit, to use more ram with Sage, media extenders, etc. But if you’re installing a 32 bit version of Sage on a 64 bit system, would the Sage server be restricted by the 4gb of ram limitation? And this USB-UIRT thing...there isn’t a 64 bit version? Sorry, not quite clear what “invoking via a batch file” means. I use USB-UIRT on my 32 bit W7 system now.

[JustFred]

Originally Posted by tvmaster2

Hmmm. I was thinking of upgrading to W10, 64 bit, to use more ram with Sage, media extenders, etc. But if you’re installing a 32 bit version of Sage on a 64 bit system, would the Sage server be restricted by the 4gb of ram limitation?

Yes. And the Java heap size will be limited to 1GB. A bummer if you've got multiple extenders.

And this USB-UIRT thing...there isn’t a 64 bit version?

Installing Sage-64 will also install the 64-bit version of USB-UIRT.

Sorry, not quite clear what “invoking via a batch file” means. I use USB-UIRT on my 32 bit W7 system now.

If the only thing that's using USB-UIRT is Sage, then don't worry about it.

[tvmaster2]

Originally Posted by JustFred

Yes. And the Java heap size will be limited to 1GB. A bummer if you've got multiple extenders.


Installing Sage-64 will also install the 64-bit version of USB-UIRT.



If the only thing that's using USB-UIRT is Sage, then don't worry about it.

At the moment, to my knowledge, that’s the only thing I have planned for the USB-UIRT, since Firewire Channel Change won’t work anymore. What else can you use a UU for anyway?