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| SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.) |
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#1
12-30-2004, 10:57 PM
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Conflict with nero recode
While trying to create a dvd, (a 12 hour process), don't ask, I put sage to sleep and went to the store. When i returned i woke sage and attempted to start viewing a recorded program. I was greeted with garbled graphics on the menus and the error -4 message. I had to terminate my nero recode application in order to restore sage functionality. I tested this a few times and found that if recode is active and sage is put into sleep mode the error -4 message returns every time. This is a huge problem. If anyone has suggestions I am all ears.
system specs: CPU: p4 2.8c HT MOBO: msi 875p neo fis2r RAM: 1gb ddr400 kingston HDD: 4 seagate 80gb drives st380013as two raid-0 arrays VIDEO: leadtek geforce 4 ti 4200 128mb CAPTURE: hauppauge pvr 150 OS: windows xp pro service pack 2 SOUND: audigy 2 platinum DVD: sony dru-510a dvd+-r drive If you need/want any further system info just ask. Thanks Sarlac Last edited by Sarlac; 12-30-2004 at 11:09 PM. 
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#2
12-31-2004, 03:51 AM
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Well, we have pretty similar systems, but I haven't had this problem. Do you have the latest (December 04) updates for Nero? Are any of the video files involved in the import/recode process in a Sage Video or Archive folder?
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#3
12-31-2004, 03:59 AM
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yes nero is up to date and yes the files are in an imported video folder. I'll have to try with them NOT in an import folder.
I did have this problem (error -4) once before though a few days ago and it resulted in total loss of all media playback. That time i was not using nero. I had to do a restore point to get it back. "plug and play software device enumerator" was buggered. This error seems to be somehow related to the sleep function of the sage client.
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#4
12-31-2004, 01:15 PM
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It almost sounds to me like their is a conflict with DirectX -- does nero use DirectX? Do you have 3D Acceleration turned on in SageTV? If you disable that, do the menus get drawn correctly?
- Andy
__________________
SageTV Open Source v9 is available. - Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1. - Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus - HD Extenders: A) FAQs B) URC MX-700 remote setup Note: This is a users' forum; see the Rules. For official tech support fill out a Support Request.
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#5
12-31-2004, 02:15 PM
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i dont know if nero uses directx
yes i have 3d acceleration enabled ill try that the fact that teh menus are drawn funny is the small part of the problem. That comes with the video exception (error -4) and i cant playback any videos at all. some part of sage is causing a system wide error. I have had this problem with and without nero but it is only reliably repeatable while using recode Last edited by Sarlac; 12-31-2004 at 02:19 PM.
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