Sage Hangs on Stop Request (DEBUG file included)

[geogecko]

I've been having this problem for a while, but it only occurs once in a while, so it hasn't been a priority for me to find out why, however, it is an annoying problem to fix, especially if I'm not available at the house to fix it.

While watching a show, if I hit stop to stop playback, the screen freezes (stopping the show video and audio), and locks up. It requires an "End Application" in order to kill Sage.

I finally turned Sage DEBUG on to try and capture the error, and I think I was successful in doing that. Near the very end of the client debug log file, it shows that a hang was detected.

Anyone seen this before?

[nielm]

I also get this very very rarely... Have you reported it as a bug to Sage?

(the 'hang detected' in the logging is a watchdog thread noticing that the UI is stuck -- it is this watchdog thread that displays the rotating sage icon)

[geogecko]

Thanks nielm. Yes, it is very rare, maybe once or twice every couple of weeks or so.

I haven't reported it as a bug yet, but I did send an e-mail to Qian about it, with the log file yesterday, since I didn't get much of a response here.