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SageMC Custom Interface This forum is for discussing the user-created SageMC custom interface for SageTV.

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  #1  
Old 05-19-2008, 01:42 PM
gveres gveres is offline
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Join Date: Nov 2007
Location: Waterloo, Ontario
Posts: 404
SageMC won't load on my placeshifter - how do I diagnose it?
[problem solved - I didn't restart the sage TV service before trying to install this on the extenders]


Hi,

I decided to start my sage install from scratch. I installed Sage (beta), installed the webserver, then I installed SageMC.

All works fine on the server, using a service with the client running on the server or with just firing up Sage directly on the server.

But now when I fire up a placeshifter client and try to load the STV, I get a black screen with white words saying "Failed to load SageMe...." and below that "Fall back to standard ...".

The annoying circular cursor is frozen in the middle of the screen and it has the date in the upper right corner with the current weather prediction in the lower right. I can get to the weather, but nothing else.

Is there a log file I can look at to see what failed?

Thanks
Greg
Last edited by gveres; 05-19-2008 at 02:15 PM.
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  #2  
Old 05-19-2008, 01:46 PM
gveres gveres is offline
Sage Aficionado
  
Join Date: Nov 2007
Location: Waterloo, Ontario
Posts: 404
I found a log file but it is not telling me anything.

Code:
2008-05-19 15:25:03.661 INFO loadXML from C:\Program Files\SageTV\SageTV\STVs\SageTV3\SageTV3.xml
2008-05-19 15:25:04.333 FINE loadXML count = 44756
2008-05-19 15:25:04.333 FINE loadXML depth = 122
2008-05-19 15:25:04.333 FINE loadXML anon  = 40914
2008-05-19 15:25:04.333 FINE loadXML sym   = 44756
2008-05-19 15:25:25.427 INFO loadXML from C:\Program Files\SageTV\SageTV\STVs\SageTV3\SageMC_169.xml
2008-05-19 15:25:25.912 FINE loadXML count = 34393
2008-05-19 15:25:25.912 FINE loadXML depth = 83
2008-05-19 15:25:25.912 FINE loadXML anon  = 31665
2008-05-19 15:25:25.912 FINE loadXML sym   = 183
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:Keys
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:Keys
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:InfoTheme
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:LargeFont
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:InfoTheme
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:SubTitleTheme
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:Italicized
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:smallText
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:FadedText
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:InfoTheme
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:InfoTheme
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:OptionsTextEntryTheme
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:InfoTheme
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:SubTitleTheme
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:MutliSelectUnboundTableOptionsTheme
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:OptionsConfirmTheme
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:MenuTitle
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:FullMenuContainer
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:OptionsTextEntryTheme
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:EPGTheme
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:TextEntryWithNTE_WideTheme
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:NumberPadKeyTheme
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:InfoThemeSmall
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:OptionsTextEntryTheme
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:WideLeftRowPanelTheme
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:MutliSelectOptionsTheme
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:CenteredItemText
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:CenteredItemText
2008-05-19 15:25:26.115 WARNING symbolMap duplicate Theme:CenteredTextTheme
2008-05-19 15:29:17.947 INFO loadXML from C:\Program Files\SageTV\SageTV\STVs\SageTV3\SageMC_169.xml
2008-05-19 15:29:18.354 FINE loadXML count = 34393
2008-05-19 15:29:18.354 FINE loadXML depth = 83
2008-05-19 15:29:18.354 FINE loadXML anon  = 31665
2008-05-19 15:29:18.354 FINE loadXML sym   = 183
2008-05-19 15:29:18.588 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:29:18.588 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:29:18.588 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:29:18.588 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:29:18.588 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:29:18.588 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:29:18.588 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:29:18.588 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:29:18.588 WARNING symbolMap duplicate Theme:Keys
2008-05-19 15:29:18.588 WARNING symbolMap duplicate Theme:Keys
2008-05-19 15:29:18.588 WARNING symbolMap duplicate Theme:InfoTheme
2008-05-19 15:29:18.588 WARNING symbolMap duplicate Theme:LargeFont
2008-05-19 15:29:18.588 WARNING symbolMap duplicate Theme:InfoTheme
2008-05-19 15:29:18.588 WARNING symbolMap duplicate Theme:SubTitleTheme
2008-05-19 15:29:18.588 WARNING symbolMap duplicate Theme:Italicized
2008-05-19 15:29:18.588 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:29:18.588 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:29:18.588 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:29:18.588 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:29:18.588 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:29:18.588 WARNING symbolMap duplicate Theme:smallText
2008-05-19 15:29:18.604 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:29:18.604 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:29:18.604 WARNING symbolMap duplicate Theme:FadedText
2008-05-19 15:29:18.604 WARNING symbolMap duplicate Theme:InfoTheme
2008-05-19 15:29:18.604 WARNING symbolMap duplicate Theme:InfoTheme
2008-05-19 15:29:18.604 WARNING symbolMap duplicate Theme:OptionsTextEntryTheme
2008-05-19 15:29:18.604 WARNING symbolMap duplicate Theme:InfoTheme
2008-05-19 15:29:18.604 WARNING symbolMap duplicate Theme:SubTitleTheme
2008-05-19 15:29:18.604 WARNING symbolMap duplicate Theme:MutliSelectUnboundTableOptionsTheme
2008-05-19 15:29:18.604 WARNING symbolMap duplicate Theme:OptionsConfirmTheme
2008-05-19 15:29:18.604 WARNING symbolMap duplicate Theme:MenuTitle
2008-05-19 15:29:18.604 WARNING symbolMap duplicate Theme:FullMenuContainer
2008-05-19 15:29:18.604 WARNING symbolMap duplicate Theme:OptionsTextEntryTheme
2008-05-19 15:29:18.604 WARNING symbolMap duplicate Theme:EPGTheme
2008-05-19 15:29:18.604 WARNING symbolMap duplicate Theme:TextEntryWithNTE_WideTheme
2008-05-19 15:29:18.604 WARNING symbolMap duplicate Theme:NumberPadKeyTheme
2008-05-19 15:29:18.604 WARNING symbolMap duplicate Theme:InfoThemeSmall
2008-05-19 15:29:18.604 WARNING symbolMap duplicate Theme:OptionsTextEntryTheme
2008-05-19 15:29:18.604 WARNING symbolMap duplicate Theme:WideLeftRowPanelTheme
2008-05-19 15:29:18.604 WARNING symbolMap duplicate Theme:MutliSelectOptionsTheme
2008-05-19 15:29:18.604 WARNING symbolMap duplicate Theme:CenteredItemText
2008-05-19 15:29:18.604 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:29:18.604 WARNING symbolMap duplicate Theme:CenteredItemText
2008-05-19 15:29:18.604 WARNING symbolMap duplicate Theme:CenteredTextTheme
2008-05-19 15:36:03.611 INFO loadXML from C:\Program Files\SageTV\SageTV\STVs\SageTV3\SageTV3.xml
2008-05-19 15:36:04.221 FINE loadXML count = 44756
2008-05-19 15:36:04.221 FINE loadXML depth = 122
2008-05-19 15:36:04.221 FINE loadXML anon  = 40914
2008-05-19 15:36:04.221 FINE loadXML sym   = 44756
2008-05-19 15:36:19.549 INFO loadXML from C:\Program Files\SageTV\SageTV\STVs\SageTV3\SageMC_169.xml
2008-05-19 15:36:19.955 FINE loadXML count = 34393
2008-05-19 15:36:19.955 FINE loadXML depth = 83
2008-05-19 15:36:19.955 FINE loadXML anon  = 31665
2008-05-19 15:36:19.955 FINE loadXML sym   = 183
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:Keys
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:Keys
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:InfoTheme
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:LargeFont
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:InfoTheme
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:SubTitleTheme
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:Italicized
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:smallText
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:FadedText
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:InfoTheme
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:InfoTheme
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:OptionsTextEntryTheme
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:InfoTheme
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:SubTitleTheme
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:MutliSelectUnboundTableOptionsTheme
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:OptionsConfirmTheme
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:MenuTitle
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:FullMenuContainer
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:OptionsTextEntryTheme
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:EPGTheme
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:TextEntryWithNTE_WideTheme
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:NumberPadKeyTheme
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:InfoThemeSmall
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:OptionsTextEntryTheme
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:WideLeftRowPanelTheme
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:MutliSelectOptionsTheme
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:CenteredItemText
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:CenteredItemText
2008-05-19 15:36:20.174 WARNING symbolMap duplicate Theme:CenteredTextTheme
2008-05-19 15:44:42.808 INFO loadXML from C:\Program Files\SageTV\SageTV\STVs\SageTV3\SageMC_169.xml
2008-05-19 15:44:43.230 FINE loadXML count = 34393
2008-05-19 15:44:43.230 FINE loadXML depth = 83
2008-05-19 15:44:43.230 FINE loadXML anon  = 31665
2008-05-19 15:44:43.230 FINE loadXML sym   = 183
2008-05-19 15:44:43.433 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:44:43.433 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:44:43.433 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:44:43.433 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:44:43.433 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:44:43.433 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:44:43.433 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:44:43.433 WARNING symbolMap duplicate Theme:EmptyIcon
2008-05-19 15:44:43.433 WARNING symbolMap duplicate Theme:Keys
2008-05-19 15:44:43.433 WARNING symbolMap duplicate Theme:Keys
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:InfoTheme
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:LargeFont
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:InfoTheme
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:SubTitleTheme
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:Italicized
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:smallText
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:FadedText
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:InfoTheme
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:InfoTheme
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:OptionsTextEntryTheme
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:InfoTheme
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:SubTitleTheme
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:MutliSelectUnboundTableOptionsTheme
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:OptionsConfirmTheme
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:MenuTitle
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:FullMenuContainer
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:OptionsTextEntryTheme
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:EPGTheme
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:TextEntryWithNTE_WideTheme
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:NumberPadKeyTheme
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:InfoThemeSmall
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:OptionsTextEntryTheme
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:WideLeftRowPanelTheme
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:MutliSelectOptionsTheme
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:CenteredItemText
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:Untitled
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:CenteredItemText
2008-05-19 15:44:43.449 WARNING symbolMap duplicate Theme:CenteredTextTheme
I don't see anything that would cause it to stop unless those duplicate theme elements are actually errors, not warnings.

Greg
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  #3  
Old 05-19-2008, 02:03 PM
gveres gveres is offline
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Join Date: Nov 2007
Location: Waterloo, Ontario
Posts: 404
I just tried to install it on my HD extender and I get the same thing.
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  #4  
Old 05-19-2008, 02:15 PM
gveres gveres is offline
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Join Date: Nov 2007
Location: Waterloo, Ontario
Posts: 404
Never mind. You have to stop and start the SageTV Service before you can install this on an extender. I thought I had done that, but some how I hadn't.

All is well now.

Greg
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