Music Stopped Working

[Brent]

Originally Posted by civerson4

I uninstalled Arcsoft Total Media Extreme and can now play MP3 files...but not HD PVR recordings. Are there any free h.264 decoders I can use with Sage?

I think there's a workaround. I'm trying to resolve with the help of SageTV support and will post back once I have it worked out.

In the meantime, this is what was suggested to me:

Set this property to fix it:

videoframe/mp3_audio_decoder_filter=MPEG Layer-3 Decoder

I tried that and it didn't work - probably because I don't have that particular mp3 decoder on my system.

[civerson4]

Thanks. I googled free h.264 codecs and found a few that look promising. I'll let you know if I get any of them working....

[civerson4]

GT Dave said :

EDIT: I found a solution! Unregister the ArcSoft Audio Effect HD filter using RadLight Filter Manager. It seems to do nothing except mess up the audio for multiple media sources. Leave the videoframe line blank for the mp3 setting. Everything works like a top...except I still have quite a bit of stutter watching HD-PVR shows...but at least my mp3 playback capabilities have returned!

I unregistered the Arcsoft Sudio Effect HD Filter (under Direct Show filters), but still no go. I am not sure what I ws supposed to do where you reference

"Leave the videoframe line blank for the mp3 setting." Is this another setting I need to change? Coudn't find it for the life of me....

I also tried Brent's suggested edit to the Sage Properties file, that did not work for me either. I've submitted a bug report--will repost when I hear from Sage. Any other ideas to try in the meantime????

[civerson4]

Sage Support suggested I add the following to my SageClient properties file (I am running sage as a service--but I added this to the SageClient properties file on the server in the main Sage directory):

videoframe/mp3_audio_decoder_filter=ffdshow Audio Decoder

This fixed my MP3 playback problem. I can now watch HD PVR recordings using the Arcsoft decoder and play music MP3 files.

Thanks Sage Support!

[technazz]

Originally Posted by civerson4

Sage Support suggested I add the following to my SageClient properties file (I am running sage as a service--but I added this to the SageClient properties file on the server in the main Sage directory):

videoframe/mp3_audio_decoder_filter=ffdshow Audio Decoder

This fixed my MP3 playback problem. I can now watch HD PVR recordings using the Arcsoft decoder and play music MP3 files.

Thanks Sage Support!

I guess you have to have the ffdshow Audio decoder installed?

I don't so deso anybody know how I can force it for Ac3Filter?

Thanks

[Brent]

I had to set mine to videoframe/mp3_audio_decoder_filter=MPA Decoder Filter and all was well.

To figure out what MP3 decoder is installed on your PC
1. Uninstall Arcsoft TME
2. Open SageTV & play a MP3 in SageTV
3. Open the client log and search for the line that starts with:

DShowGraphFilters=


After the = you should see the proper decoder.

4. Then reinstall Arcsoft TME
5. Open SageTV properties (client if you use service)
6. change the line that starts with videoframe/mp3_audio_decoder_filter=
so that after the = is the new decoder
7. Restart SageTV and music should work again.

Thanks to Jeff at SageTV for the help on this!

[tdanco]

My log file said
DShowGraphFilters=Default DirectSound Device,AC3Filter,MP3 Decoder

So I put AC3Filter into the properties file and the music worked fine in wmp, but click,click. clicked (didn't work)in Sage.

I have tried putting Default DirectSound Device,AC3Filter,MP3 Decoder
into the property file, and Default DirectSound Device,AC3Filter and they both result in no sound.

Any ideas?

[Steve52]

Anyone found a fix for this yet? I have the same problem as others in that the music time line goes to the end of the song and no sound is heard. If I add the properties line and use the =ACFilter, then the time line will start at 0 and progress as usual but still no sound. Went from 6.3.5 to 6.4.6.

[Brent]

Originally Posted by Steve52

Anyone found a fix for this yet?

The fix for this is in post #26 above.

[Steve52]

Originally Posted by Brent

The fix for this is in post #26 above.

Sorry but this is something I have never done. How do you open the client log?


Edit: Never mind I figured it out.

[Avoiding Vista]

Yet another with same problem with TME install for HD PVR stopping Sage TV music audio. New user and can't find client log mentioned in post #26 with DShowGraphFilters= in it. Where is it located?

[tmiranda]

Look for sagetv_0.txt in the same directory as you have Sage installed.

[Steve52]

Originally Posted by Avoiding Vista

Yet another with same problem with TME install for HD PVR stopping Sage TV music audio. New user and can't find client log mentioned in post #26 with DShowGraphFilters= in it. Where is it located?

Read this post:

http://forums.sagetv.com/forums/show...076#post149076

This will tell you how to turn on the log. Then follow post #26 instructions.

[Avoiding Vista]

Thank you for the fast help with the log file and the earlier postings. I have now solved the issue using procedure in post #26. Interestingly on my system after Arcsoft TME install, MPA Decoder Filter had been replaced by ArcSoft Audio Effect HD in the DShowGraphFilters= line.

To assist other new users facing this issue, I have expanded the Post #26 procedure to describe what I did:

Note: Procedure assumes service isn't being used and showing the problem, if it is, modify the client properties instead.

1. Uninstall Arcsoft TME
2. Go to Sage TV folder (normally in C:\Program Files\SageTV\SageTV on XP).

Edit sage.properties and add this line:

debug_logging=TRUE

Enter the line exactly as shown above. TRUE must be in all CAPS for this property.

NOTE: Before editing the properties file, make sure SageTV or the service is not running. If you edit the properties file while SageTV is running, the change will be ignored.

2. Open SageTV & play a MP3 in SageTV. Close Sage TV.
3. Open the client log (sagetv_0.txt in Sage TV folder) and search for the line that starts with:

DShowGraphFilters=

Copy the line in the log.

For example, on my system the log showed:

DShowGraphFilters=Default DirectSound Device,AC3Filter,MPA Decoder Filter,MPEG-1 Stream Splitter, ........

5. Reinstall Arcsoft TME. Open SageTV & play a MP3 in SageTV. Close Sage TV.
6. Open the client log (sagetv_0.txt in Sage TV folder) and search again for the line that starts with:

DShowGraphFilters=

Compare the line with the earlier one copied and note the name of the filter replaced by ArcSoft Audio Effect HD, the original decoder filter.

For example my system now showed:

DShowGraphFilters=Default DirectSound Device,AC3Filter,ArcSoft Audio Effect HD,MPEG-1 Stream Splitter,.........

So MPA Decoder Filter had been substituted by ArcSoft Audio Effect HD after the TME install on my system.

7. Open SageTV properties
8. Change the line that starts with videoframe/mp3_audio_decoder_filter=
so that after the = is the original decoder filter.

For example on my system:

videoframe/mp3_audio_decoder_filter=MPA Decoder Filter

9. If you don't require a log for other purposes, remove debug_logging=TRUE line added earlier.
10. Restart SageTV and music should work again.

[tdanco]

I have uninstalled Arcsoft TME, but still no sound.

When I render an mp3 in gspot it says the path is still going thru Arcsoft Audio Decoder HD.

Help! How do I tell it to use another decoder?

[tdanco]

I finally fixed it.

I found a handy program called InstalledCodec that allows you to view, enable/disable installed codecs.

I disabled all Arcsoft codecs and it still didn't work. I then uninstalled my audio driver and restarted allowing for microsoft's driver to reinstall; which finally worked! We can now play music and watch movies.

[skyeclad]

Originally Posted by Brent

I had to set mine to videoframe/mp3_audio_decoder_filter=MPA Decoder Filter and all was well.

To figure out what MP3 decoder is installed on your PC
1. Uninstall Arcsoft TME
2. Open SageTV & play a MP3 in SageTV
3. Open the client log and search for the line that starts with:

DShowGraphFilters=


After the = you should see the proper decoder.

4. Then reinstall Arcsoft TME
5. Open SageTV properties (client if you use service)
6. change the line that starts with videoframe/mp3_audio_decoder_filter=
so that after the = is the new decoder
7. Restart SageTV and music should work again.

Thanks to Jeff at SageTV for the help on this!

My client log says DShowGraphFilters=AudRend,MPA Decoder Filter,MPEG-1 Stream Splitter

What do I make my mp3_audio_decoder_filter equal to? I had previously tried MPA Decoder but that didn't seem to do anything until I uninstalled TME.

[skyeclad]

Originally Posted by skyeclad

My client log says DShowGraphFilters=AudRend,MPA Decoder Filter,MPEG-1 Stream Splitter

What do I make my mp3_audio_decoder_filter equal to? I had previously tried MPA Decoder but that didn't seem to do anything until I uninstalled TME.

Anyone?

[Ikarius]

Hrmm,
I just apparently ran into a very similiar problem, though slight variation.

I was getting no sound when playing music files... to solve it, I needed to reinstall/reconfigure AC3filter on my windows system.


Hope someone else finds this useful.


Cheers
Ikarius

[GollyJer]

Guys. If you're running Vista there is no need to install/uninstall anything. Vista's built-in mp3 decoder is named "MP3 Decoder DMO".

Change your properties file line to:
videoframe/mp3_audio_decoder_filter=MP3 Decoder DMO
and your mp3's will play without issue.

I'm not sure if XP has a built in decoder. The next time I boot to my XP install I'll take a look and post back here.