Audio dropps out

[roadiebob]

Hi folks,
Here is what I am dealing with. I have the sage Software version 6.3.10.166

I have what I think is a fairly good PC for a pvr but I have had a really rough road getting it to work right. For a while it would start recording and just deteriorate to a screen with green vertical lines and the sound would go to sort of a howling noise then it would just freeze up. At this point the file was no longer watchable, even in Media Player 11, it would not load after this occurred. I had several (23 or 24) emails back and forth with George over at Sage who had me send him many logs and tried many different ways to get it to work.Each time there would be a little change but no stability. I eventually uninstalled the software, formatted the partition in 64K blocks as advised and then re-installed. Also when I re-installed it gave me the option of using the guide with extended basic from Time Warner. I have this service and it did indeed install all the channels I see on the TV. But when I recorded shows the channels and the shows did not match. For instance, a show may say 20/20 on CBS, but it would record something entirely different. I uninstalled Sage again and just installed the Time Warner basic guide this time. Now I get the right shows, but I loose about 200 channels above channel 99.
Now to the heart of why I am posting. It has develped a new problem. when I record a show, it plays back with no audio, or the audio dropps out during the show. Its about 80 percent no audio and 20 percent drop out.
I am wondering if my Happauge card is going bad?
Has anyone else fought this and won?

If the opinion is that the card is going, does anyone have a recommendation for a new card?

Here are the system specs from the system status screen
Software version v6.3.10.166
Java version 1.6.0_07
Current stv file:Sagetv3.xml (version 6.3.10.2)
current stv theme:standard sdtv
display 1280x768
host name ********
IP address *********
available video diskpace: 119.71 gb
recoverable video diskspace:2.05 gb
useded video diskspace;13.28 GB
total video content: 3hrs 27 min
used library diskspace: 9.91g
total library content:2 days 16 hours 50 min
last epg update:saturday august 23rd
next EPG update: 10 hours and 39 min
recording:nothing on Hapuppauge wintv PCR PCI II capture(Happuage 350)
default quality:best
watching:nothing
instance uptime:20 min
total uptime:3 days 2 hours 28 min
JVM Heap size (used/totalmax): 129MB/136MB/200MB

system config details
country: USA
language:English
time zone:PDT
video format:NTSC
capture devices available
capture devise 1: Happauge winTV PVR PCI II Capture
configured input details
input 1:Happauge winTV PVR PCI II Capture
functioning:true Network Encoder:false; RF Channel:N/A; Cabl/Antenna:
Cable; EPG Lineup:time Warner Cable - Chino; Tuner control:N/A; Audio Input N/a

--------------------
skipping the directory information
-----------------------------
intelligent recording:disabled
sync system clock with sagetv server:enabled
show mouse icons:enabled

aspect ration (all the same)
Horiz. stretch:100% offset:0
Vert. stretch:100% offset:0

Overscan setting:left edge:11, Horiz. scale 97.5%
top edge:13, Vrt cale 98.6%

default recording quality (overall):best
default recoding quality (Happauge winTV PVR PCI II Capture):good

video renderer: default
mpgeg2 video decoder:filter:default
audio render:default
mpg2 audio decoder: filter: default
audio playback delay: 0 milliseconds
DVD drive: yes
DVD video renderer:VMR9
dvd video decoder filter:default
remote control configuration:45 button Hauppauge remote
sagetv server:disabled
sage tv media extender and placeshifter:disabled
load at windows startup:no (I have this manually in my startup folder, sage suggest I not run it as a service)
3d acceleration:disabled
overlay color keying:enabled
service mode: disabled
java classes loaded at startup:none
input plugin classes:none
media player plugin class:none
media player mpg plugin class:none
media player mpgbuf plugin class:none
OSD rendering plugin class:none

computer specs

<<< System Summary >>>

> Mainboard : Asus P5K-E

> Chipset : Intel P31/P35

> Processor : Intel Core 2 Duo E6750 @ 2666 MHz

> Physical Memory : 4096 MB (2 x 2048 DDR2-SDRAM )

> Video Card : ATI Technologies Inc RADEON HD 3600 SERIES

> Hard Disk : ST3200826A (200 GB)

> Hard Disk : Disk (80 GB)

> Hard Disk : WD (500 GB)

> CD-Rom Drive : CD-ROM Drive

> Monitor Type : Panasonic PANASONIC-TV - (42 inch HDTV 720p)

> Network Card : Marvell Semiconductor (Was: Galileo Technology Ltd) Yukon 88E8056 PCI-E Gigabit Ethernet Controller

> Operating System : Microsoft Windows XP Professional 5.01.2600 Service Pack 3

> DirectX : Version 9.0c (December 2007)

I know its a lot of specs...sorry..but if anyone has any idea why the audio is not working correctly, I would appreciate if you would fill me in.

Bob