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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #21  
Old 01-07-2009, 01:26 PM
SWKerr SWKerr is offline
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Panteragstk

I have that exact same card running windows XP Service Pack 3 with no problems at all. I also have a few AMD 780G motherboards that use the ATI 3200 which I have read is basically the same thing and they work good as too. I can go with Overlay or VMR9. While at my dad’s house over Thanksgiving I did have issues with his 780G setup on BluRay’s encoded with VC-1 but the h.264 ones played fine. I have since tested VC-1 on my own 780G motherboards and it works fine so I expect a reload or Bios fix is required for him.

Have you considered (or already done) formatting the drive and reloading everything from scratch. If you have two hard drives it is really the best way to approach something like this. You can copy everything to one drive and download the latest’s drivers to the secondary disk and just wipe the main one clean. It usually only takes a few hours to reload everything and I have found it usually runs faster when I am done. (Download the distributable service pack 3 first and install it right after you reload, it will save a lot of time waiting for MS updates)

Also what codecs are you trying to use?
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  #22  
Old 01-07-2009, 04:13 PM
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panteragstk panteragstk is offline
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Quote:
Originally Posted by SWKerr View Post
Panteragstk

I have that exact same card running windows XP Service Pack 3 with no problems at all. I also have a few AMD 780G motherboards that use the ATI 3200 which I have read is basically the same thing and they work good as too. I can go with Overlay or VMR9. While at my dad’s house over Thanksgiving I did have issues with his 780G setup on BluRay’s encoded with VC-1 but the h.264 ones played fine. I have since tested VC-1 on my own 780G motherboards and it works fine so I expect a reload or Bios fix is required for him.

Have you considered (or already done) formatting the drive and reloading everything from scratch. If you have two hard drives it is really the best way to approach something like this. You can copy everything to one drive and download the latest’s drivers to the secondary disk and just wipe the main one clean. It usually only takes a few hours to reload everything and I have found it usually runs faster when I am done. (Download the distributable service pack 3 first and install it right after you reload, it will save a lot of time waiting for MS updates)

Also what codecs are you trying to use?
I have reloaded windows and sage 3 times. Overlay works great, but vmr9 won't work at all on my blu ray rips no matter what codec i use. I have tried every step you have suggested with no luck. What codecs do you use?
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  #23  
Old 01-07-2009, 04:25 PM
S_M_E S_M_E is offline
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Originally Posted by panteragstk View Post
What codecs do you use?
I've tried cyberlink pvd7 decoder, ati mpeg decoder, Sage decoder and nvidia decoders in Sage and none work there with vmr9 but I can set mpc-hc, zoom and other players to use vmr9 renderless and the same videos play fine, outside of Sage. Overlay has no issues in Sage either. The same codecs and videos also work on my WHS server with a nvidia card. I've reinstalled the latest ATI driver and re-installed the Sage client. I haven't retried older ATI drivers though. I doubt the next client update will fix it either but I'm not sure why it won't use vmr9.
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  #24  
Old 01-07-2009, 11:11 PM
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panteragstk panteragstk is offline
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Originally Posted by S_M_E View Post
I've tried cyberlink pvd7 decoder, ati mpeg decoder, Sage decoder and nvidia decoders in Sage and none work there with vmr9 but I can set mpc-hc, zoom and other players to use vmr9 renderless and the same videos play fine, outside of Sage. Overlay has no issues in Sage either. The same codecs and videos also work on my WHS server with a nvidia card. I've reinstalled the latest ATI driver and re-installed the Sage client. I haven't retried older ATI drivers though. I doubt the next client update will fix it either but I'm not sure why it won't use vmr9.
My files play fine as well, except for the blu ray rips. I am still unsure as to why this is.
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  #25  
Old 01-07-2009, 11:23 PM
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pawn pawn is offline
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The funny thing is, I have two very similar clients, same decoders throughout, both with XP recently installed and both even more recently patched to SP2.

The only differences: one has an ATI PCIE 4750 card with the drivers that came with it and the other has an ATI AGP 3650 with the latest "hotfix" drivers downloaded off the web. I can think of no other differences in teh way these two clients have been set up.

The punch line is, one machine will only work using Overlay and the other will only work using VMR9 (the PCIE setup). I've tried everything I had patience for and finally accepted what I have as working well enough. There are so many variables between hardware and software nowadays, who knows what causes issues like this. C'est la vie I guess.
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  #26  
Old 01-08-2009, 10:09 AM
S_M_E S_M_E is offline
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Originally Posted by pawn View Post
The punch line is, one machine will only work using Overlay and the other will only work using VMR9
That is odd but I'd still prefer it to work the way it should. If we all just give up then it may never get fixed. Overylay works, for now, so the client works but I'd still prefer vmr9.
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  #27  
Old 01-08-2009, 06:00 PM
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panteragstk panteragstk is offline
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Quote:
Originally Posted by SWKerr View Post
Panteragstk

I have that exact same card running windows XP Service Pack 3 with no problems at all. I also have a few AMD 780G motherboards that use the ATI 3200 which I have read is basically the same thing and they work good as too. I can go with Overlay or VMR9. While at my dad’s house over Thanksgiving I did have issues with his 780G setup on BluRay’s encoded with VC-1 but the h.264 ones played fine. I have since tested VC-1 on my own 780G motherboards and it works fine so I expect a reload or Bios fix is required for him.

Have you considered (or already done) formatting the drive and reloading everything from scratch. If you have two hard drives it is really the best way to approach something like this. You can copy everything to one drive and download the latest’s drivers to the secondary disk and just wipe the main one clean. It usually only takes a few hours to reload everything and I have found it usually runs faster when I am done. (Download the distributable service pack 3 first and install it right after you reload, it will save a lot of time waiting for MS updates)

Also what codecs are you trying to use?
I would really like to know what drivers for your 3450 you are using.
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  #28  
Old 01-08-2009, 08:04 PM
S_M_E S_M_E is offline
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I just did a little driver experiment myself. I downgraded to 8.10 and now vmr9 works with my video files but not for my DVDs. Very strange. Give a try and see if your files/dvds work...
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  #29  
Old 01-08-2009, 08:19 PM
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panteragstk panteragstk is offline
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Originally Posted by S_M_E View Post
I just did a little driver experiment myself. I downgraded to 8.10 and now vmr9 works with my video files but not for my DVDs. Very strange. Give a try and see if your files/dvds work...
When you say video files what do you mean? I mean what codes do they use?
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  #30  
Old 01-08-2009, 08:39 PM
S_M_E S_M_E is offline
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Originally Posted by panteragstk View Post
When you say video files what do you mean? I mean what codes do they use?
I mean the videos I've ripped using different tools, avi, mpg, mp4, mkv, etc. Try rolling back your driver and see if it works for you. I don't know why it worked for videos and not DVDs but it did.
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  #31  
Old 01-08-2009, 09:55 PM
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panteragstk panteragstk is offline
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8.10 are still a no go. Massive artifacts on .h264 files. For some reason I am getting BSOD's with the mpc codec now in vmr9 mode. Overlay still works great. This is getting to be very odd. I am tempted to try vista and evr, but I feel I would be wasting my time.
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  #32  
Old 01-08-2009, 10:31 PM
S_M_E S_M_E is offline
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Originally Posted by panteragstk View Post
8.10 are still a no go. Massive artifacts on .h264 files. For some reason I am getting BSOD's with the mpc codec now in vmr9 mode. Overlay still works great. This is getting to be very odd. I am tempted to try vista and evr, but I feel I would be wasting my time.
I've been putting off upgrading this XP box (my last XP box) to vista 64 but I'm thinking about doing it this weekend. It's about time for a reinstall anyway maybe vmr9 will work for my dvds too...
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  #33  
Old 01-08-2009, 11:31 PM
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panteragstk panteragstk is offline
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Originally Posted by S_M_E View Post
I've been putting off upgrading this XP box (my last XP box) to vista 64 but I'm thinking about doing it this weekend. It's about time for a reinstall anyway maybe vmr9 will work for my dvds too...
well, let me know how it goes.
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  #34  
Old 01-09-2009, 08:36 AM
SWKerr SWKerr is offline
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Are you sure DirecX is installed. I actaully missed it on one I did last weekend. The distributable package only prompts you to uncompress it. You then have to go into the uncompressed folder and run the setup.exe. I actaully did the uncompress and never did the install on the one I was working on. Why it does not install automaticaly is beyond me but I think it would be easy to miss since most things don't work that way.
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  #35  
Old 01-09-2009, 09:02 AM
S_M_E S_M_E is offline
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I don't know about panteragstk but I'm quite sure. I think it's time for me to leave XP-32 behind now anyway. Windows 7 is almost here and Vista, on my other boxes has been fine. I just hate setting up office on new installs, from XP to vista, manually having to add all of the mail accounts is a PITA and the dir structure changes so it breaks export/import apps. So much to reinstall and configure...
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  #36  
Old 01-09-2009, 10:41 AM
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panteragstk panteragstk is offline
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Yeah, I have directx installed. Strange problem. I'm considering moving to vista as well. I don't want too, but I want sage to work more.
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  #37  
Old 01-09-2009, 11:59 AM
S_M_E S_M_E is offline
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Originally Posted by panteragstk View Post
Yeah, I have directx installed. Strange problem. I'm considering moving to vista as well. I don't want too, but I want sage to work more.
The good thing is; this is just a client box so the server will keep recording until I finish installing everything, it's just a pain making all of the backups and installing all of the apps again. I'll probably disable UAC to make it go quicker and Sage will be one of the last things I put back on.
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  #38  
Old 01-12-2009, 08:13 PM
S_M_E S_M_E is offline
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Originally Posted by panteragstk View Post
well, let me know how it goes.
OK, I think I'm mostly done reinstalling everything and the Sage client is working with my ATI 4870 with VMR-9 on all of my media. There was a hiccup or two but mostly due to x64 not Sage itself. For example, SteamZap doesn't have x64 drivers so the remote I rarely used doesn't work at all now. I don't know if it'll help with the files you're having issues with but it got my VMR9 working again for me.
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  #39  
Old 02-03-2009, 03:12 PM
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panteragstk panteragstk is offline
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New weirdness. EVR now works with sagetv 6.5.8 and windows xp sp3. I finally got my transparent menus, but now hardware acceleration no longer works. Not that big of a deal, but I'd like it to work. ATI driver version 8.4 seems to have the least amt of problems with vmr9 or evr. vmr9 somewhat works, but is still not good enough. Come on ati whats the deal?
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  #40  
Old 02-03-2009, 03:15 PM
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gplasky gplasky is offline
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EVR on WIndows XP does not support hardware acceleration. There is no DXVA2 on XP. You'll only get ha on Vista. (And maybe Windows 7)

Gerry
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