SageTV Community  

Go Back   SageTV Community > SageTV Products > SageTV Software
Forum Rules FAQs Community Downloads Today's Posts Search

Notices

SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 02-15-2009, 01:36 PM
JParedis's Avatar
JParedis JParedis is offline
Sage Aficionado
 
Join Date: Jan 2006
Location: Belgium
Posts: 262
Problem playing .mkv files.

The SageTV client on my HTPC does stop after about 17sec playing a 1:51:36 .mkv movie. Playing the movie with VLC works just fine.

Some background:
I have an HD .wmv movie that uses wma pro as audio codec.
- Plays perfect on SageTV on my HTCP
- Through the HD200, perfect image, no sound (as the HD200 does not support wma pro).
- Through VLC on the HTPC, perfect image, again no sound (error message "No suitable decoder module: VLC does not support the audio or video format "wmap". Unfortunately there is no way for you to fix this."

To be able to play it through my HD200, I used WMV Converter to convert the movie from .wmv to .mkv with ac3 audio instead of wma pro. After that conversion
- Stops after 17sec on SageTV on the HTPC.
- Through the HD200, perfect image, stuttering sound.
- Through VLC, perfect image and sound.


To resolve this step-by-step, I'm looking here for any input/question that can help understand/resolve that file playing on the HTPC. Once that's done, I get to the HD200 (if than still a problem).

Oh yeah, what's also strange. When it stops in SageTV on the HTPC, I close SageTV using the big X in the right corner instead of confirming the stop, the sounds seems to continue for another fraction of a second. Never heard something like that before.

So ... any ideas/thoughts/input ...
If you need more file info, if possible provide a tool I can use to obtain that info - don't have that many tools that give wmv/mkv info.

Jan
__________________
If we knew what we were doing, it wouldn't be called research, would it? Albert Einstein (1879-1955)
Reply With Quote
  #2  
Old 02-17-2009, 10:22 PM
Kryspy's Avatar
Kryspy Kryspy is offline
Sage Advanced User
 
Join Date: Jan 2006
Location: Welland, Ontario, Canada
Posts: 91
Send a message via MSN to Kryspy
Do you have Haali Media splitter installed? (Mastroka)

Kryspy
Reply With Quote
  #3  
Old 02-18-2009, 11:08 AM
Taddeusz Taddeusz is offline
SageTVaholic
 
Join Date: Nov 2004
Location: Yukon, OK
Posts: 3,919
You can use MediaInfo to create a list of information from the MKV file.

Make sure you have the latest MKVtoolnix and Haali Media Splitter. According to Haali's web site apparently they fixed some kind of bug with VC-1 inside MKV which I assume your file probably is.

Depending on the problem it unfortunately may be easier to transcode the video from the Windows Media video (possibly VC-1) to H.264.
__________________
Server: i5 8400, ASUS Prime H370M-Plus/CSM, 16GB RAM, 15TB drive array + 500GB cache, 2 HDHR's, SageTV 9, unRAID 6.6.3
Client 1: HD300 (latest FW), HDMI to an Insignia 65" 1080p LCD and optical SPDIF to a Sony Receiver
Client 2: HD200 (latest FW), HDMI to an Insignia NS-LCD42HD-09 1080p LCD
Reply With Quote
  #4  
Old 02-18-2009, 03:57 PM
JParedis's Avatar
JParedis JParedis is offline
Sage Aficionado
 
Join Date: Jan 2006
Location: Belgium
Posts: 262
Quote:
Originally Posted by Kryspy View Post
Do you have Haali Media splitter installed? (Mastroka)

Kryspy
Not sure. I got Haali Matroska Muxer version 1.9.43.1. An older version was installed with the WMV Converter I use, and I had to update it with latest version. Must say that I can not find it under my programs (not sure it should be there), but it must be installed as WMV Converter now works.

Although it says Muxer on the about screen, the link to it refers to it as Haali Media Splitter. And the exe I used to install it was MatroskaSplitter.exe, so probably the one you are talking about.

Jan
__________________
If we knew what we were doing, it wouldn't be called research, would it? Albert Einstein (1879-1955)
Reply With Quote
  #5  
Old 02-18-2009, 04:16 PM
JParedis's Avatar
JParedis JParedis is offline
Sage Aficionado
 
Join Date: Jan 2006
Location: Belgium
Posts: 262
Quote:
Originally Posted by Taddeusz View Post
You can use MediaInfo to create a list of information from the MKV file.

Make sure you have the latest MKVtoolnix and Haali Media Splitter. According to Haali's web site apparently they fixed some kind of bug with VC-1 inside MKV which I assume your file probably is.

Depending on the problem it unfortunately may be easier to transcode the video from the Windows Media video (possibly VC-1) to H.264.
Did use MediaInfo, attached result.

Believe I have the lastest Haali Media Splitter, no clue about MKVtoolnix. But the mkv does play in VLC perfectly (on my PC), so why not through SageTV on my PC?

Jan
Attached Images
File Type: jpg MediaInfo.jpg (55.7 KB, 260 views)
__________________
If we knew what we were doing, it wouldn't be called research, would it? Albert Einstein (1879-1955)
Reply With Quote
  #6  
Old 02-18-2009, 04:25 PM
Taddeusz Taddeusz is offline
SageTVaholic
 
Join Date: Nov 2004
Location: Yukon, OK
Posts: 3,919
Quote:
Originally Posted by JParedis View Post
Did use MediaInfo, attached result.

Believe I have the lastest Haali Media Splitter, no clue about MKVtoolnix. But the mkv does play in VLC perfectly (on my PC), so why not through SageTV on my PC?

Jan
I think your problem is the VC-1 video.

It will take a while but you may try transcoding the video to H.264 using MeGUI. Don't bother with the audio since you've already converted it. You can then use MKVMerge to bring the video and audio together.

You might also try and see if you can get those into an m2ts container. AFAIK WMV, MKV and m2ts are the only containers that support VC-1 video.
__________________
Server: i5 8400, ASUS Prime H370M-Plus/CSM, 16GB RAM, 15TB drive array + 500GB cache, 2 HDHR's, SageTV 9, unRAID 6.6.3
Client 1: HD300 (latest FW), HDMI to an Insignia 65" 1080p LCD and optical SPDIF to a Sony Receiver
Client 2: HD200 (latest FW), HDMI to an Insignia NS-LCD42HD-09 1080p LCD
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Problem playing dts audio files Rico66 SageTV Software 3 02-10-2009 09:35 PM
Problem playing mts files johnnyspo SageTV Software 0 01-24-2008 07:51 AM
Problem playing .wma files? Steve52 SageTV Software 2 03-31-2006 11:16 AM
Problem playing music files on the MVP rtengvad SageTV Beta Test Software 10 02-22-2006 04:38 AM
Problem playing sage created files JUC SageTV Software 11 05-31-2004 02:43 PM


All times are GMT -6. The time now is 11:07 PM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2023, vBulletin Solutions Inc.
Copyright 2003-2005 SageTV, LLC. All rights reserved.