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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 01-10-2010, 05:00 PM
paulbeers paulbeers is offline
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Dead HDHomerun?

Starting thursday night, my HDHomerun Manager stated that it couldn't find my HDHomerun. I reset the unit (unplugged it and plugged it back in) and it appeared to fix the problem. Then Friday night, same issue and this time resetting it didn't fix it. Today I tried swapping power supplies (I had an old Walwart from a Dlink router that was rated at 5V and 2.5A). Unfortunately that doesn't seem to have fixed the problem. The light is on in the front and my switch recognizes that an Ethernet device is attached to it. I would assume it is time to replace it (it is 3 years old or so). Anyone else ever have this problem?
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  #2  
Old 01-10-2010, 05:18 PM
nyplayer nyplayer is offline
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I would not give up on it.

1. Power the HDHomerun off for over a minute.
2. Power it up.
3. Run the HDHomerun Setup software
4. It should recognize it.

If that doesn't work try a different network cable.
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Last edited by nyplayer; 01-10-2010 at 05:28 PM.
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  #3  
Old 01-12-2010, 08:59 AM
Taddeusz Taddeusz is offline
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Location: Yukon, OK
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My HDHR is slowly dying. I troubleshooting back and forth with Silicon Dust for several weeks to determine this. The original symptoms were that I was getting a lot of symbol errors on the second tuner. First tuner was fine. They first assumed the power supply. Not the problem.

I'm hoping it won't completely die before I can afford to replace it.
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Server: i5 8400, ASUS Prime H370M-Plus/CSM, 16GB RAM, 15TB drive array + 500GB cache, 2 HDHR's, SageTV 9, unRAID 6.6.3
Client 1: HD300 (latest FW), HDMI to an Insignia 65" 1080p LCD and optical SPDIF to a Sony Receiver
Client 2: HD200 (latest FW), HDMI to an Insignia NS-LCD42HD-09 1080p LCD
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  #4  
Old 01-12-2010, 11:45 AM
paulbeers paulbeers is offline
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Quote:
Originally Posted by Taddeusz View Post
My HDHR is slowly dying. I troubleshooting back and forth with Silicon Dust for several weeks to determine this. The original symptoms were that I was getting a lot of symbol errors on the second tuner. First tuner was fine. They first assumed the power supply. Not the problem.

I'm hoping it won't completely die before I can afford to replace it.
Yeah, I just bit the bullet and ordered a new one. When you consider I have used it as my primary recording device for almost 3 years, it seems like it was well worth it (although surprised they haven't come down more in price after 3 years). And as stated, I don't think it is the power supply either since using the Dlink walwart it still had the same issue (I am going to try the one that comes with my new HDHomerun just in case though).
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Sage Server: AMD Athlon II 630, Asrock 785G motherboard, 3GB of RAM, 500GB OS HD in RAID 1 and 2 - 750GB Recording Drives, HDHomerun, Avermedia HD Duet & 2-HDPVRs, and 9.0TB storage in RAID 5 via Dell Perc 5i for DVD storage
Source: Clear QAM and OTA for locals, 2-DishNetwork VIP211's
Clients: 2 Sage HD300's, 2 Sage HD200's, 2 Sage HD100's, 1 MediaMVP, and 1 Placeshifter
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  #5  
Old 01-12-2010, 11:53 AM
Taddeusz Taddeusz is offline
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Quote:
Originally Posted by paulbeers View Post
Yeah, I just bit the bullet and ordered a new one. When you consider I have used it as my primary recording device for almost 3 years, it seems like it was well worth it (although surprised they haven't come down more in price after 3 years). And as stated, I don't think it is the power supply either since using the Dlink walwart it still had the same issue (I am going to try the one that comes with my new HDHomerun just in case though).
In talking to Silicon Dust they do an out of warranty repair/trade for $75 or order a new one from Amazon for $129. I haven't positively decided which option I'm going to go for. But if I order the new one, as long as the old one doesn't completely fail, I can always keep the bad one as a sort of backup.

If I had to guess, what did mine in is the unclean power it was receiving while the wall wart was going bad. I had cracked the old one open and lo and behold there were bad capacitors in the thing.

But I do agree. 3+ years is a fairly good amount of time for an electronic device that stays powered on 24/7. Especially one that had a bad power supply for a good deal of that time.
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Server: i5 8400, ASUS Prime H370M-Plus/CSM, 16GB RAM, 15TB drive array + 500GB cache, 2 HDHR's, SageTV 9, unRAID 6.6.3
Client 1: HD300 (latest FW), HDMI to an Insignia 65" 1080p LCD and optical SPDIF to a Sony Receiver
Client 2: HD200 (latest FW), HDMI to an Insignia NS-LCD42HD-09 1080p LCD
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