windows 8 & Phoenix

[stuckless]

Originally Posted by sflamm

Can you add some debug code to the phoenix_api_GetUserProfileName() method?

That method simply calls profile.getName() but the other method, phoenix_api_GetCurrentUserProfile(), does do a little more, but not much more. I'm not sure how either of these method calls are causing Phoenix to pause loading ONLY for client installs on Win7/8

[sflamm]

I continue to stop and start the sagetv client successfully since I eliminated that 'label' statement (will keep checking periodically to eliminate any uncertainty)

What has changed with this between the 409 code and now? (Remember the 409 code works just fine)

Btw, what is the functionality of this submenu? Why do I need "changeuser"?

[sflamm]

I checked and the 409 OptionsMenu.xml code:

 <menuItem label="${&quot;Change User (&quot; + phoenix_api_GetUserProfileName( phoenix_api_GetCurrentUserProfile() ) + &quot;)&quot;}" visible="true">
                        <eval>AddGlobalContext( "OptionsSubmenu" , "ChangeUser" )</eval>
                        <eval>Refresh()</eval>
                  </menuItem>
                  <menuItem label="Load STV" visible="true">
                        <eval>CloseOptionsMenu()</eval>
                        <eval>ExecuteWidgetChainInCurrentMenuContext("PHNX-264074")</eval>
                  </menuItem>
                  <menuItem label="Reload Default UI" visible="true">
                        <eval>AddGlobalContext("gCurCustomSTVFilePath", null )</eval>
                        <eval>AddGlobalContext("gTargetMenuName", null)</eval>
                        <eval>AddGlobalContext("gReloadCustomSTVOnHome", null)</eval>
                        <eval>AddGlobalContext("gReloadCustomSTVWithoutConfirm", null)</eval>
                        <eval>LoadSTVFile(GetDefaultSTVFile())</eval>
                  </menuItem>
                  <menuItem label="Update Phoenix" visible="false">
                        <eval>phoenix_beta_UpdatePhoenix()</eval>
                  </menuItem>

is the same as the current:

<menuItem label="${&quot;Change User (&quot; + phoenix_api_GetUserProfileName( phoenix_api_GetCurrentUserProfile() ) + &quot;)&quot;}" visible="true">
                        <eval>AddGlobalContext( "OptionsSubmenu" , "ChangeUser" )</eval>
                        <eval>Refresh()</eval>
                  </menuItem>
                  <menuItem label="Load STV" visible="true">
                        <eval>CloseOptionsMenu()</eval>
                        <eval>ExecuteWidgetChainInCurrentMenuContext("PHNX-264074")</eval>
                  </menuItem>
                  <menuItem label="Reload Default UI" visible="true">
                        <eval>AddGlobalContext("gCurCustomSTVFilePath", null )</eval>
                        <eval>AddGlobalContext("gTargetMenuName", null)</eval>
                        <eval>AddGlobalContext("gReloadCustomSTVOnHome", null)</eval>
                        <eval>AddGlobalContext("gReloadCustomSTVWithoutConfirm", null)</eval>
                        <eval>LoadSTVFile(GetDefaultSTVFile())</eval>
                  </menuItem>
                  <menuItem label="Update Phoenix" visible="false">
                        <eval>phoenix_beta_UpdatePhoenix()</eval>
                  </menuItem>

[jorton]

I have fresh install of Sagetv with Gemstone and Phoenix UI and can't make the Phoenix.xml "not" load.

I've done about 10 restarts now with no issues issues starting the Phoenix UI on WIn8 x64 Pro with the latest Java installed. Just a plain install with the latest Gemstone running on it before installing Phoenix... weird.

I was definitely having issues before not sure what has changed. Java update?

I will try another Win8 Pro x64 client and see if it is the same.

J

[sflamm]

This is quite repeatable. Several folks have reported the same 'hang' issue.

I'm testing on Win 7 x64 with latest Java 7 update 11.

I do not have Gemstone installed.



I have also tried in Win 8 x32 with latest Java 7 update 11 - also hangs there.

[jorton]

I know it's repeatable for some, I reported it as well and offered to help Stuckless test... just can't repeat anymore

[sflamm]

Have you tried eliminating gemstone to see what happens?

[jorton]

I have a Win8 machine that I can do a clean install on and I"ll report back.

J

[stuckless]

Originally Posted by sflamm

I continue to stop and start the sagetv client successfully since I eliminated that 'label' statement (will keep checking periodically to eliminate any uncertainty)

What has changed with this between the 409 code and now? (Remember the 409 code works just fine)

Btw, what is the functionality of this submenu? Why do I need "changeuser"?

You can easily get rid of the submenu, since it's there if you want to configure a different "profile". ie, you could have different profiles for different users... It's not a widely used feature.

I suspect the problem is not in the Xml iteself, but rather in the underlying Phoenix API which the Xml ends up calling. While I've looked through the phoenix code for GetCurrentProfile, I don't really see why this is happening... but the "hang" appears to be some sort of dead lock in the code.... that for some reason, only happens on a fresh install, and only happens on a client.

[sflamm]

I did away with the "Change User" menu entry and all seems well now.

Do you think that the problem has anything to do with the fact that my users are in a Windows Domain? (taking a random guess since "GetCurrentProfile" probably tries to identify the Windows user account).

Btw, is there anything special I need to do when upgrading phoenix to take advantage of the new jpg format? Or simply install over existing?

[stuckless]

Originally Posted by sflamm

I did away with the "Change User" menu entry and all seems well now.

Do you think that the problem has anything to do with the fact that my users are in a Windows Domain? (taking a random guess since "GetCurrentProfile" probably tries to identify the Windows user account).

Btw, is there anything special I need to do when upgrading phoenix to take advantage of the new jpg format? Or simply install over existing?

The Phoenix concept of a user is independent of the OS... so there isn't a connection between the windows user and the phoenix user. A phoenix user is really just a name, with the default user being called "default"

As for upgrading... yeah, just install over existing, update the OptionsMenu.xml, and restart sagetv. You also might want to to delete the SAGE_HOME/userdata/Phoenix/cache area as well to just to clean out all the old files.

[sflamm]

I deleted the userdata/Phoenix/cache directory and I am yet to see it recreated.

How do I fix that?

[stuckless]

Originally Posted by sflamm

I deleted the userdata/Phoenix/cache directory and I am yet to see it recreated.

How do I fix that?

When you delete the directory, it should start to add items as it loads fanart (since it will be rescaling it). It may be that you shouldn't have removed the directory, but rather deleted the sub directory contents. you can try to reboot the server and see if that re-creates it.

[Evil_Attorney]

Originally Posted by sflamm

I did away with the "Change User" menu entry and all seems well now.

I tried deleting this line too but Sage still hung at start on my Windows 8 machine. Are you sure this is the problem?

[Gustovier]

It fixed my hung issue on my windows 7 client

[sflamm]

I tried deleting this line too but Sage still hung at start on my Windows 8 machine. Are you sure this is the problem?

You mean that you removed the entire menuItem stanza? (<menuItem> ... </menuItem>)

[Evil_Attorney]

Yes, I removed this:

<menuItem label="${&quot;Change User (&quot; + phoenix_api_GetUserProfileName( phoenix_api_GetCurrentUserProfile() ) + &quot;)&quot;}" visible="true">
                        <eval>AddGlobalContext( "OptionsSubmenu" , "ChangeUser" )</eval>
                        <eval>Refresh()</eval>
                  </menuItem>

[sflamm]

Interesting... that fixed it for me.

Try removing the entire "Admin Tools" menu:

<menu name="phoenix.menu.options.admin" label="Admin Tools">
...
</menu>

[Evil_Attorney]

OK, took out the whole admin menu and that seemed to work. Weird. I tried just the change user menu item 4 or 5 times yesterday.

[sflamm]

Add the empty "Admin Tools" <menu> ... </menu> stanza back and each "<menuItem>" incrementally... should be able to isolate the problem ... no need to lose all the "Admin Tools" menu entries..