Android Miniclient no Video/Audio using remote connection

[CaliCat]

I have been trying to use a Mi Box with the Android Miniclient (v1.2.8) remotely via the Internet using placeshifter mode with a logon and have been able to connect and use the Sage UI but whenever I attempt to play a recorded TV program all I get is a black screen and no audio. The same results occur when I try to use the Windows V9 Placeshifter on my laptop via the same remote Internet connection.

The setup is a Sage V9 server (sagetv-server_9.1.5_amd64) running on an Ubuntu 16.04.2 headless server behind a Sophos UTM 9 firewall that has a static Internet IPv4 address. Port 31099 traffic has been configured to forward to the Sage server's LAN address.

I looked at the server log (sagetv_0.txt) file and see multiple transcoder errors (Sat 7/8 20:07:10.297 [Pusher@3b305633] Detected failure in the transcoder attempt to restart it...
Sat 7/8 20:07:10.297 [Pusher@3b305633] Using 7 threads for the transcoder).

I've attached a section of (sagetv_0.txt) with the transcoder error text that occurs when I attempt to use placeshifter on my laptop via the Internet.

Any ideas or suggestions why transcoding is failing?

[Tiki]

There are several posts about the Linux version of Sage having issues with ffmpeg (not compiled correctly or missing dependencies). The symptoms are Sage transcoder will not function and you may have issues with timelines being incorrect on files.

You need to get the ffmpeg that is in the Sage directory working.

[Korny]

Tiki, I don't believe that the issue. The issues with ffmpeg had to do with transcoding to x264 I believe and has been fixed. Placeshifter does mpeg4(not x264 codec however) and I can attest that the placeshifter transcoding is working in both Ubuntu and Unraid(I use it almost daily)

[CaliCat]

Thanks for the replies. I found this thread;

https://forums.sagetv.com/forums/sho...threads&page=2

In a post by zoop I saw this command that displays the ffmpeg dependencies;

# ldd /opt/sagetv/server/ffmpeg

When I executed the command on my server I found a required dependency (libfaad.so.2 ) was missing.

As a 'shotgun' approach I installed the ubuntu-restricted-extras package;

# sudo apt-get install ubuntu-restricted-extras

I rechecked the ffpeg dependancies and (libfaad.so.2 ) was present.

Lastly I stopped and restarted the sagetv service, tested using placeshiffter on my laptop and success, I had video and audio.

I'll update again after I test the Mi Box...