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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 09-30-2007, 03:50 PM
neilbradley neilbradley is offline
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Join Date: Jun 2005
Location: Portland, Oregon
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Serial number mixup

I have two SageTV Client licenses. Priorly, one was assigned to system A (living room), the other to system B (bedroom).

System A was completely replaced with a new computer, the old computer formatted the HD and sold. When I installed the new system A, I reinstalled SageTV, and screwed up and used system B's serial number.

Now, System A works just fine. System B gives me "Connection to server lost" immediately upon startup, but was working just fine before I messed up and installed SageTV on system A with system B's serial number, so I'll assume that this is because

Since I now have two systems with the same serial number, how do I correct this situation? In other words, how do I get SageTV to prompt me for my proper client serial number, or how can I change SageTV's serial number on system A to be the correct one?

Thanks!
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Old 09-30-2007, 04:13 PM
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GKusnick GKusnick is offline
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Posts: 5,083
Start the client with the word REGISTER on the command line as per Appendix D of the manual.
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