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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 05-14-2008, 04:55 PM
s.bachman s.bachman is offline
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Sage and HVR-1600
I just bought the Sage software and I'm trying to tune analog cable with my HVR-1600. It works fine in WinTV but in Sage when I try to add the source it says "Waiting for the Video Preview to load" and just sits there. Any suggestions?

Last edited by s.bachman; 05-14-2008 at 05:50 PM. Reason: Adding picture
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Old 05-14-2008, 05:03 PM
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gplasky gplasky is offline
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Make sure the WinTV software isn't loaded or uninstall it. You should also be able to just skip the preview and choose to use the tuner and finish the configuration.

Gerry
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Old 05-14-2008, 05:19 PM
s.bachman s.bachman is offline
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Should I just use the HCWclear program, start fresh, and just install the drivers?
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Old 05-14-2008, 07:08 PM
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gplasky gplasky is offline
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That wouldn't hurt. I don't have that card so search the forum for other posts on installing and configuring this card.

Gerry
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Old 05-15-2008, 06:10 AM
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Djc208 Djc208 is offline
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Quote:
Originally Posted by s.bachman View Post
I just bought the Sage software and I'm trying to tune analog cable with my HVR-1600. It works fine in WinTV but in Sage when I try to add the source it says "Waiting for the Video Preview to load" and just sits there. Any suggestions?
The video preview function in the setup doesn't work well. Mine works fine live and recording but there's something with the preview that's glitchy. When I can get mine to work it doesn't change channels properly. Like gplasky stated make sure the wintv software isn't open, it can be installed on the PC just make sure it's not open at the same time as Sage since the two can't share, and just skip the preview and finish.
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Old 05-15-2008, 10:04 AM
s.bachman s.bachman is offline
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It will not let me skip video preview. It will not let me click nething while the Please wait window is open.
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File Type: jpg Sageproblem.JPG (51.4 KB, 164 views)
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  #7  
Old 05-15-2008, 10:17 AM
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gplasky gplasky is offline
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In that screen you should be able to arrow down with the keyboard and hit the enter key. (Don't use the mouse.) Or try waiting a longer period of time and see if it will let you.

Gerry
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  #8  
Old 05-15-2008, 06:50 PM
johns55 johns55 is offline
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Quote:
Originally Posted by s.bachman View Post
I just bought the Sage software and I'm trying to tune analog cable with my HVR-1600. It works fine in WinTV but in Sage when I try to add the source it says "Waiting for the Video Preview to load" and just sits there. Any suggestions?
I had the exact same problem. Contacted support and they identified my problem very quickly. I had a "seeker/video_storage" directory defined that Sage was not able to write to. Removing the directory solved my problem.

Coodos to Sage support!
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