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  #1  
Old 05-14-2009, 02:01 PM
debennett2 debennett2 is offline
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72 response time for support?
I tried contacting support regarding an issue with USB-UIRT problems and the 72 hour timeframe has long since expired. What gives?!
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  #2  
Old 05-14-2009, 02:34 PM
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QueOnda QueOnda is offline
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Did you look in your spam email folder?
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Server: HP AMD64 dual core running Win7 64bit (MCE disabled) with 4G memory Tuners: 2 PVR-500(disabled), 3 HDHR and 1 HDPVR Clients: 2 HD200 and 1 HD100 TV: 70" and 52" and 42" Media Storage: ReadyNas 8TB Recording media: 300GB + 200GB+ 250 GB Network: Gigabit backbone'

Thanks to all the developers who work on SageMC, code, utilities and plug-ins to make SageTV better!!!
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  #3  
Old 05-14-2009, 03:53 PM
debennett2 debennett2 is offline
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Quote:
Originally Posted by QueOnda View Post
Did you look in your spam email folder?
Yes.......
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  #4  
Old 05-15-2009, 12:53 PM
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Skirge01 Skirge01 is offline
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I'd email them again and ask for the status. There may have been a glitch in the Matrix.
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  #5  
Old 05-15-2009, 01:48 PM
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QueOnda QueOnda is offline
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I had good experience and other had mirror'd the experience. but I also, have also had 1 or 2 slip through the cracks.

I would contact them again. Sometimes technology just burps.
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Server: HP AMD64 dual core running Win7 64bit (MCE disabled) with 4G memory Tuners: 2 PVR-500(disabled), 3 HDHR and 1 HDPVR Clients: 2 HD200 and 1 HD100 TV: 70" and 52" and 42" Media Storage: ReadyNas 8TB Recording media: 300GB + 200GB+ 250 GB Network: Gigabit backbone'

Thanks to all the developers who work on SageMC, code, utilities and plug-ins to make SageTV better!!!
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