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SageTV Placeshifter Discussion related to the SageTV Placeshifter application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV Placeshifter software application should be posted here.

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  #1  
Old 06-16-2009, 07:07 PM
transco transco is offline
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Join Date: Feb 2007
Posts: 85
LAN and WAN PlaceShifter users?

When I first installed the Media Server I skipped over WAN setup for PlaceShifter. PlaceShifter on the LAN worked perfectly. I then went back to try and setup WAN access and lost my LAN access. Is PlaceShifter limited to one or the other, but not both? I never did get WAN access working. I tried the automatic setup, which it said worked OK, but it failed the self test and fails actual use. I then tried the manual setup for programming the NAT. Everything seemed OK and the router log didn't show any errors, but I couldn't establish WAN access. Finally, after multiple problems, reboots, and a couple of computer lock-ups, I completely uninstalled the Media Server and started from scratch. I now have LAN access again, but am afraid to give WAN access another try. One question, I noticed during the WAN setup it referred to the 'Location Server' and 'Media Server'. Don't they exist on the same computer? When I did tried the WAN setup it seemed the failure was that the Location Server couldn't find the Media Server. What am I missing?
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  #2  
Old 06-16-2009, 08:08 PM
freedml freedml is offline
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Join Date: May 2008
Posts: 549
One problem could be that your uPnP isn't working properly. The easiest solution is to setup your server with a static IP address and then have your router forward the incoming Placeshifter traffic to it. This is a router setup issue where I have gotten help from my router manufacturer in the past.
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  #3  
Old 06-16-2009, 08:48 PM
transco transco is offline
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Quote:
Originally Posted by freedml View Post
One problem could be that your uPnP isn't working properly. The easiest solution is to setup your server with a static IP address and then have your router forward the incoming Placeshifter traffic to it. This is a router setup issue where I have gotten help from my router manufacturer in the past.
I programmed the Router's NAT exactly the same way I did my ftp and web servers. I'm guessing the problem is the Protocol. What is the Protocol number for UPnP? The native router protocol table doesn't have an entry for UPnP. I just used TCP, but apparently that isn't right.
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  #4  
Old 06-16-2009, 10:32 PM
transco transco is offline
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Join Date: Feb 2007
Posts: 85
I just discovered the UPnP setting for my router. It is enabled. I left the protocol at TCP, but it still doesn't work for some reason. I checked and the port I'm using is the same one that is set in the Media Server. Seems pretty straight forward:
1. Enable UPnP
2. Program the NAT: WAN_IP:Port # <-> LAN_IP:Port #, Protocol: TCP
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  #5  
Old 06-16-2009, 10:48 PM
freedml freedml is offline
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Join Date: May 2008
Posts: 549
You're assuming uPnP is going to work. I've never been able to get it to work with SageTV. So, I manually give the Server a static address and program the router to forward the Placeshifter port range to that address.
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  #6  
Old 06-16-2009, 11:12 PM
transco transco is offline
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Posts: 85
Problem solved. I have several WAN static IP's and I accidentally programmed the NAT on the wrong router. All is well now.
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