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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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Old 11-11-2009, 10:44 AM
ybrew ybrew is offline
Sage Expert
Join Date: Jun 2006
Posts: 633
Refresh Imported Media

Not sure what happened, but recently my imported media stopped refreshing.
I changed a few file names on my PC and never saw the changes in my imported media on any clients. I went to setup and did the Refresh Imported Media.

I've stopped and restarted the Sage Service. I've rebooted the Sage Server.
I've renamed the primary import media folders (two different drives). I've changed the drive letters and redid the import media folders (that got me further than anything else, but still not there yet).

It refreshes some media but never seems to finish.
No errors in any logs.

The way my drives are setup:

Drive 1) \videos\1) HD
Drive 2) \videos\2) DVDs
Drive 2) \videos\3) SD
Drive 2) \videos\4) HD (Kids)
Drive 2 \videos\5) SD (Kids)
Drive 2 \videos\6) TV
Drive 2 \videos\7) YouTube

Right now, none of my videos from drive 1 are showing up and Drive 2 has maybe a 3rd of folder 6 done.

(prior to changing the drive letters, only videos from drive 1 were showing up and nothing from drive 2)

Any ideas?

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Old 11-12-2009, 01:52 PM
ybrew ybrew is offline
Sage Expert
Join Date: Jun 2006
Posts: 633

This morning I turned on sage and media still didn't import.
Then I noticed one of my two HD tuners (usb dvico gold 5) wasn't getting a signal. It was fine in device manager, so I figured I'd reboot to fix that issue.

Well, rebooted, but the sage service would not start. Service said "starting".
My first thought was Java, but I didn't remember upgrading java. (It was using 6.10). I upgraded to 6.17 and no change.

What I did next:

1) Copied the existing c:\program files\sagetv directory.
2) uninstalled sagetv
3) reinstalled sagetv including java 6.10
4) started sagetv service. Tested connections.
5) setup import directory. All media imported fine.
6) made backup copy of new pristine c:\program files\sagetv directory
7) stopped sagetv service
8) copied old sagetv directory into location of new install.
9) attempted to start sagetv service. Hung at "starting"
10) deleted the sagetv directory and put the new pristine sagetv directory back in place.
11) started sagetv service.

I'm going to attempt to copy most of the directories from the old sagetv back in place, one by one, to find out which file, files or directories is causing the program to choke. My original install isn't that old, so my wiz.bin isn't that big. I doubt that's corrupt.

I don't have a clue what caused this to break initially, but I do now remember why it's important to make frequent backups of known good configs.
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Old 12-04-2009, 03:06 PM
mickdaly's Avatar
mickdaly mickdaly is offline
Sage Advanced User
Join Date: Sep 2008
Posts: 81
You didn't get much response to this!?!

I've been loading my movies to sage for over a week - perfectly ...

until today, now (like you) sage will not refresh import media. I can see the folders there, evetything looks fine, but refresh it will not, so I cannot see the last 6 or 7 in My Videos.

Any ideas?

HP Mediasmart EX-470 server with 4.5tb storage, running Sagetv; 2 Hauppauge HD-PVRs; 2 Directv Receivers (H20 and H21 channel changing by usb/serial/usb cables); 4 Sagetv HD-200s; Pioneer KRP-500M Kuro plasma; Pioneer Elite SC-07 receiver; Panasonic TH-50PH9UK plasma; Sharp Aquos LC-C4067U LCD.
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