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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here. |
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#1
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Stuttering audio / video in Win7? Try this!
I've been fighting an occational video stutter on my new Win 7 SageTV install basically since I got it stable. Not an obnoxious stutter, but usually one about every 15-30 seconds, usually pretty subtle but still very visible on news crawls.
I finally found the answer...I had a DPC latency issue! What's DPC latency you ask? Good question, read here as it's a great explanation: http://www.thesycon.de/deu/latency_check.shtml To see if you have a problem, download the DPC Latency Checker from above and run. While I was researching this, it appears DPC Latency problems are very common on Windows 7. In my case, once I disabled EIST (in the BIOS) my SageTV box DPC "flatlined" and stays right around 100uS no matter what I do with it. AND playback is now completely and utterly smooth in SageTV. ![]() I have read lots about A/V stutters here, but never saw this mentioned as a cause... |
#2
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Honestly, this really isn't as common a problem in audio video playback, because there is usually enough buffer in use to cover up any bad/slow hardware drivers. It is much more of a problem in DAW (Digital Audio Workstation) type setups, where you can't run with a high buffer, as it introduces too much audio latency between record and playback. As you've discovered, SpeedStep can have a detrimental effect on it, as each time the processor changes speeds, it can delay interrupt processing until it gets stable at the new speeds.
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Buy Fuzzy a beer! (Fuzzy likes beer) unRAID Server: i7-6700, 32GB RAM, Dual 128GB SSD cache and 13TB pool, with SageTVv9, openDCT, Logitech Media Server and Plex Media Server each in Dockers. Sources: HRHR Prime with Charter CableCard. HDHR-US for OTA. Primary Client: HD-300 through XBoxOne in Living Room, Samsung HLT-6189S Other Clients: Mi Box in Master Bedroom, HD-200 in kids room |
#3
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I converted to Win7 64bit and have some audio hickups. Used the DPC Latency Checker. Disabled my 1000mb lan card and showed that was the problem but is it really? I found that programs might also be a culprit. In disabling my Avast, utorrent and all other programs, seem a bit better.
I found a good read: http://forum.avast.com/index.php?topic=57589.0 Basically taking it up a notch to troubleshoot (see last post in page 4). I need to do this, I do some minor spikes (up to 591). Before I had above 1800. If anyone has some other good sources or suggestings in trying to make this better. I wondering in shutting down some services. Or I remember in WinXPMCE you had to disable MCE part for it not to conflict with sagetv (or was that the other program b4 I came to sage). NOTE: They say Win7 is better, not if this is a major PITA for DPC but I'm sure not the average user sees this.
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Server: HP AMD64 dual core running Win7 64bit (MCE disabled) with 4G memory Tuners: 2 PVR-500(disabled), 3 HDHR and 1 HDPVR Clients: 2 HD200 and 1 HD100 TV: 70" and 52" and 42" Media Storage: ReadyNas 8TB Recording media: 300GB + 200GB+ 250 GB Network: Gigabit backbone' Thanks to all the developers who work on SageMC, code, utilities and plug-ins to make SageTV better!!! ![]() |
#4
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Had a hardtime finding xperf, found a link and helped me out.
FYI:http://www.oamate.com/howto-install-...s-windows.html
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Server: HP AMD64 dual core running Win7 64bit (MCE disabled) with 4G memory Tuners: 2 PVR-500(disabled), 3 HDHR and 1 HDPVR Clients: 2 HD200 and 1 HD100 TV: 70" and 52" and 42" Media Storage: ReadyNas 8TB Recording media: 300GB + 200GB+ 250 GB Network: Gigabit backbone' Thanks to all the developers who work on SageMC, code, utilities and plug-ins to make SageTV better!!! ![]() |
#5
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The main premise is that the network communication processing and audio processing is effectively shared due to Microsoft's throttling. By changing one registry entry and rebooting, a majority of issues go away due to this LAN/audio relationship.
Here are some good articles on it. http://www.howtogeek.com/howto/windo...ows-vista-sp1/ http://support.microsoft.com/kb/948066 http://www.anandtech.com/show/2452/2 For Windows 7, the registry entry of concern can be found here: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Multimedia\SystemProfile Last edited by doncote0; 06-10-2010 at 03:16 PM. |
#6
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Entirely non-SageTV related but I get audio stuttering occasionally when my HP TouchSmart 600xt gets too busy -- quite possibly to network-busy now that I think about it (it's my desktop and I watch a lot of HD video over the network...).
Thanks for posting this info, I'm going to have read up and see if this may be a fix for me ![]()
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SageTV Server 7.1.x w/Gemstone and Plex Home Theater v1.0.10 w/PlexPass
HD-PVR w/v1.5.6 drivers / Hauppauge IR blaster / FiOS Extreme HD / Motorola QIP6200 / SPDIF+720p Fixed Output on HP Media Center 8400F (Phenom 9500 QuadCore 2.2GHz, nVidia GeForce 8500 GT) via Olevia 247TFHD/Onyko TX-SR606/Harmony 550/HP MediaSmart EX490 WHS w/12TB Plex Media Server v0.9.9.5 on HP Touchsmart Envy 23 d16qd Sonos Play:3, Connect / SimpleTV v2 / Roku 2 XS+Plex / iPhone 5 / iPad 2 |
#7
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You're welcome. I know many have said that non-integrated network interface cards have given them better performance over integrated. I wonder if this is related.
Maybe this setting is adjusted in the setup routines of some those devices (especially Intel). |
#8
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I don't see Multimedia under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\
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Server: HP AMD64 dual core running Win7 64bit (MCE disabled) with 4G memory Tuners: 2 PVR-500(disabled), 3 HDHR and 1 HDPVR Clients: 2 HD200 and 1 HD100 TV: 70" and 52" and 42" Media Storage: ReadyNas 8TB Recording media: 300GB + 200GB+ 250 GB Network: Gigabit backbone' Thanks to all the developers who work on SageMC, code, utilities and plug-ins to make SageTV better!!! ![]() |
#9
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I believe that the throttling registry entry may only be for Intel chipsets. I checked the path on 4 different computers.
Last edited by doncote0; 06-14-2010 at 04:52 PM. Reason: clarity |
#10
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Quote:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Multimedia\SystemProfile] Gerry
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Big Gerr _______ Server - WHS 2011: Sage 7.1.9 - 1 x HD Prime and 2 x HDHomeRun - Intel Atom D525 1.6 GHz, Acer Easystore, RAM 4 GB, 4 x 2TB hotswap drives, 1 x 2TB USB ext Clients: 2 x PC Clients, 1 x HD300, 2 x HD-200, 1 x HD-100 DEV Client: Win 7 Ultimate 64 bit - AMD 64 x2 6000+, Gigabyte GA-MA790GP-DS4H MB, RAM 4GB, HD OS:500GB, DATA:1 x 500GB, Pace RGN STB. |
#11
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HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Multimedia
probably exists on Intel systems only. I am also running Win7Ultimate 64 bit on multiple Intel systems and the reg entry is found on each one. |
#12
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Or are you saying Intel as opposed to Linux or Intel NIC as opposed to other NICS? Gerry
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Big Gerr _______ Server - WHS 2011: Sage 7.1.9 - 1 x HD Prime and 2 x HDHomeRun - Intel Atom D525 1.6 GHz, Acer Easystore, RAM 4 GB, 4 x 2TB hotswap drives, 1 x 2TB USB ext Clients: 2 x PC Clients, 1 x HD300, 2 x HD-200, 1 x HD-100 DEV Client: Win 7 Ultimate 64 bit - AMD 64 x2 6000+, Gigabyte GA-MA790GP-DS4H MB, RAM 4GB, HD OS:500GB, DATA:1 x 500GB, Pace RGN STB. |
#13
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I saw that at the bottom of your answer you included the path to the registry entry.
![]() ![]() My apologies, gplasky. I meant no disrespect, and didn't understand what you were trying to say. It now seems that Windows 7 Ultimate (as well as Windows 7 Enterprise since it is the Enterprise version of the same OS) with WMC will have this entry regardless of the chipset. ![]() |
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