HD PVR and US/Canada program substitutions - arggggh

[tvmaster2]

If I set up a recording on a US HD channel, and the program is simulcast, then sure as @#$% the Canadian channel "pops" on top of the US feed, sometimes at the top of the clock, sometimes later (depending on how much sleep the master control op has had).

Problem: as soon as the sub goes in, Sage / HD PVR lose their minds and crash to the ground faster than a CRTC executive in Steven Harper's line-of-sight.

Is this likely the fault of the HD PVR or Sage (I'm betting on the Hauppauge not liking the momentary burst of sync).

anyone else having this problem?

If the recording is set up on the Canadian channel, there seems to be no problem, as sync is never disrupted. Same problem happens if I set up a recording on a US channel, and an outgoing Canadian simul-sub gets yanked off said-US channel. A crash usually occurs.

[Slugger]

Set your STB to output in 720p or 1080i at all times instead of native resolution. The likely cause is that the simsub probably changes the output resolution back and forth for a split second. If your STB is set to always output in 720p or 1080i then you shouldn't have a problem. I've never had this problem (on Shaw Direct) recording from CTV HD, Global HD, etc. and my STB is set to always output 720p. YMMV.

P.S. It's probably an issue with the Hauppauge drivers. Are you using the latest?

[tvmaster2]

Originally Posted by Slugger

Set your STB to output in 720p or 1080i at all times instead of native resolution. The likely cause is that the simsub probably changes the output resolution back and forth for a split second. If your STB is set to always output in 720p or 1080i then you shouldn't have a problem. I've never had this problem (on Shaw Direct) recording from CTV HD, Global HD, etc. and my STB is set to always output 720p. YMMV.

P.S. It's probably an issue with the Hauppauge drivers. Are you using the latest?

Actually, I have my DSR505 set for 720p - since Placeshifter can't handle anything of a higher resolution.
You said you've never had a problem with CTV, Global etc. Neither have I. Where I have the problem is when my 505 is sitting on an American channel, and a Canadian one cuts in. Have you seen that scenario?
Hauppauge drivers are the most recent.

[wayner]

I have never seen this either and I have been using two HD-PVRs for over two years with Rogers HD cable boxes without locking my outptut res. But I don't record network channels very often that are prone to simsubs.

[Slugger]

Originally Posted by tvmaster2

Actually, I have my DSR505 set for 720p - since Placeshifter can't handle anything of a higher resolution.
You said you've never had a problem with CTV, Global etc. Neither have I. Where I have the problem is when my 505 is sitting on an American channel, and a Canadian one cuts in. Have you seen that scenario?
Hauppauge drivers are the most recent.

I mean I've never had that issue happen and I assume at least a few shows a week are simsubbed - I record from ABC/NBC/FOX/CBS HD all the time. Mind you, I'm also not using the latest drivers. I'm using whatever I upgraded to when I bought the HD-PVR and I don't mess with (hardware) things that aren't broken so I haven't touched it since (like nearly 2 yrs). I also use RCA sound only, not 5.1, which might be a difference maker as well? I also use a DSR505 as the input to my HD-PVR.

[tvmaster2]

Originally Posted by Slugger

I mean I've never had that issue happen and I assume at least a few shows a week are simsubbed - I record from ABC/NBC/FOX/CBS HD all the time. Mind you, I'm also not using the latest drivers. I'm using whatever I upgraded to when I bought the HD-PVR and I don't mess with (hardware) things that aren't broken so I haven't touched it since (like nearly 2 yrs). I also use RCA sound only, not 5.1, which might be a difference maker as well? I also use a DSR505 as the input to my HD-PVR.

OK, thanks for the info. I'm using Sage 7 with Windows 7. I'll try some more tests, but maybe my HD PVR is just a lemmon. Time for an RMA maybe.

[tvmaster2]

Tried to record Fringe tonight off Ch 287, WUHFDT at 9pm. Previously on the same channel was "Bones".

Global HD was also running Bones, and had subbed over WUHFDT.

Well, you guessed it - the bozo master-control operator decided to go for dinner as the subbed Global continued to run for three minutes after the top of the hour, pretty much killing the intire beginning of Fringe. Instead, I was treated to a 3-minute episode of the office.

And, as usual, when the sub was pulled, Sage came tumbling down like a ton of bricks, ruining the rest of Fringe.

I'm hating the CRTC, hating lazy-ass master control operators even more, but
hating Sage the most of all, as anything at all seems to cause Sage 7 to crash.

Any other Canadian Sage users who use Shaw Direct DSR505 receiver's having problems with Sage and the HD PVR?

[Slugger]

Can't say I've ever seen that issue and I use the same combo: DSR505 + HDPVR (I use RCA sound). I'd send the partial recording + logs to Sage support for investigation.

[tvmaster2]

Originally Posted by Slugger

Can't say I've ever seen that issue and I use the same combo: DSR505 + HDPVR (I use RCA sound). I'd send the partial recording + logs to Sage support for investigation.

so is the RCA sound 2 channel, or 5.1? If it's 2 channel, that pretty much makes the HD PVR / Sage combo a paperweight for me. 5.1 sound is the best part of HD broadcasts

do you record a fixed output resolution from the 505, or have it set to 0000?

do you record from the HD PVR in M2TS, TS or MP4?

[Rico66]

When you do get these lockups, is it because of the different audio format? There are quite a lot of people who have reported issues, when the audio switches between 2.0 and 5.1. For myself I've never seen this problem, I can actually start a recording on an SD channel (480p) and then swich to HD (1080i) without the hd pvr locking up (it stops shortly and then restarts).
This could either be driver related (I'm using 1.5.6) or even differ between individual units.

Even though switching to 2 channel audio is not ideal, does it fix the issue on your side? If that's the case, then I'd contact Hauppauge and possibly RMA the unit.

And yes, I do have a DSR 505 and a HD PVR, which runs pretty well (I won't say 100% error free, but it's pretty close). And no simsubs on HD channels (as far as I can tell...)

[tvmaster2]

Originally Posted by Rico66

When you do get these lockups, is it because of the different audio format? There are quite a lot of people who have reported issues, when the audio switches between 2.0 and 5.1. For myself I've never seen this problem, I can actually start a recording on an SD channel (480p) and then swich to HD (1080i) without the hd pvr locking up (it stops shortly and then restarts).
This could either be driver related (I'm using 1.5.6) or even differ between individual units.

Even though switching to 2 channel audio is not ideal, does it fix the issue on your side? If that's the case, then I'd contact Hauppauge and possibly RMA the unit.

And yes, I do have a DSR 505 and a HD PVR, which runs pretty well (I won't say 100% error free, but it's pretty close). And no simsubs on HD channels (as far as I can tell...)

there doesn't seem to be ANY consistency to what causes the HD PVR to shut down - lose sync - totally random. But when a simsub gets pulled, that usually at least causes Sage and the HD PVR to "dislike" each other. Everyone seems to want to blame the HD PVR - I'm not convinced yet