Submit a Phoenix Bug Report or Request

[MeInMaui]

Please submit all Phoenix bug reports and requests to the Google Code site issue tracker linked below:

http://code.google.com/p/sagephoenix/issues/list

Thanks!

[vhurst]

I've just done a fresh rebuild of my Sage server. Server specifics are in my signature. I don't know if this problem I'm having is Windows 8 x64 related. After a fresh Sage install, an STV update, and no add-ins, I add the Phoenix Full UI package. Install seems to go well. After it finishes, I restart the server. After everything is back up, I use my HD-300 or Placeshifter to change to the Phoenix.xml file. At this point I get the circle of death. I can recover by removing or editing the client properties file.

Anything I can provide to help you tell me what's happening?

Thanks.

[stuckless]

Originally Posted by vhurst

I've just done a fresh rebuild of my Sage server. Server specifics are in my signature. I don't know if this problem I'm having is Windows 8 x64 related. After a fresh Sage install, an STV update, and no add-ins, I add the Pheonix Full UI package. Install seems to go well. After it finishes, I restart the server. After everything is back up, I use my HD-300 or Placeshifter to change to the Pheonix.xml file. At this point I get the circle of death. I can recover by removing or editing the client properties file.

Anything I can provide to help you tell me what's happening?

Thanks.

After a clean reboot of the server, and then attempting to use the HD300 with SCoD you can zip up the logs (sagetv_0.txt and anything in the logs directory) and send them to metadatatools at gmail dot com. I'll take a look at them when I get a chance and see if there is anything that stands out.

Also, check you plugins to make sure that that Phoenix plugin (or any other plugin) is not listed as "failed". Sometimes I've seen issues where SageTV fails to extract a plugin correctly which causes a failure. You can try to fix it by removing the plugin and then re-installing the plugin.