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SageTV EPG Service Discussion related to the SageTV EPG Service used within SageTV. Questions about service area coverage, channel lineups, EPG listings, XMLTV, or anything else related to the service or programming guide data for SageTV should be posted here.

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  #1  
Old 11-06-2013, 10:59 PM
Sparhawk6 Sparhawk6 is offline
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EPG server down?
I am having the "no data" bug after re-mapping my QAM channels to my PRIME tuner (Comcast just yesterday shut off unencrypted QAM). I deleted my sources and I'm trying to re-download my channel line up, but I'm getting frozen on the download screen.

Anyone else notice if it's down?
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  #2  
Old 11-07-2013, 09:14 AM
BobPhoenix BobPhoenix is offline
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Quote:
Originally Posted by Sparhawk6 View Post
I am having the "no data" bug after re-mapping my QAM channels to my PRIME tuner (Comcast just yesterday shut off unencrypted QAM). I deleted my sources and I'm trying to re-download my channel line up, but I'm getting frozen on the download screen.

Anyone else notice if it's down?
Keep trying. I've been noticing problems for probably a month now. If I try it several times I can usually get through. I usually try several things like changing my zipcode by one digit for instance but I don't think that really accomplishes anything but delaying me slightly which for some reason seems to work. I've also just paused and done nothing for a couple of minutes and then tried again and it worked (which is why I think the zip code change did nothing).
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  #3  
Old 11-07-2013, 01:26 PM
Sparhawk6 Sparhawk6 is offline
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Quote:
Originally Posted by BobPhoenix View Post
Keep trying. I've been noticing problems for probably a month now. If I try it several times I can usually get through. I usually try several things like changing my zipcode by one digit for instance but I don't think that really accomplishes anything but delaying me slightly which for some reason seems to work. I've also just paused and done nothing for a couple of minutes and then tried again and it worked (which is why I think the zip code change did nothing).
I eventually got in, this morning.
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  #4  
Old 11-08-2013, 12:17 AM
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DOS64K DOS64K is offline
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Sparhawk6 - Would you mind stating your location. I noticed today that I've lost all but 5 (useless) channels here in the Olympia, WA area. Several rescans on my HDHR have yielded nojoy.
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  #5  
Old 11-11-2013, 09:41 PM
sflamm sflamm is offline
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Looks like it is down for me (Bay Area, CA).
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  #6  
Old 11-16-2013, 03:28 PM
Bandit Bandit is offline
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It's down in the Steubenville Ohio area. I have a message that the lineup no longer exists. Looks like there is an EPG server issue again
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  #7  
Old 11-16-2013, 03:54 PM
oldfolkie oldfolkie is offline
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Down in Sacramento California, too.
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  #8  
Old 11-16-2013, 04:00 PM
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tvmaster2 tvmaster2 is online now
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yup - same thing here - nothing after Thursday, 8PM
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  #9  
Old 11-16-2013, 04:09 PM
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KryptoNyte KryptoNyte is offline
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I have guide data through Wed Nov 27th 5pm.
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  #10  
Old 11-16-2013, 04:22 PM
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Quote:
Originally Posted by KryptoNyte View Post
I have guide data through Wed Nov 27th 5pm.
lol - yup, just got that update as well
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  #11  
Old 11-17-2013, 06:06 AM
NetworkGuy NetworkGuy is offline
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Channel Lineup Lost from EPG Server
Just got the message "Comcast Somerset General Digital - Hillsborough" no longer exists on the EPG Sever.

I have data until 11/18 7pm.
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  #12  
Old 11-18-2013, 09:27 PM
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jhkoenig jhkoenig is offline
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Same deal in Pleasanton CA.
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  #13  
Old 11-18-2013, 09:39 PM
wnjj wnjj is offline
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Same here a few days ago. Tonight when I checked we had data through 11/28. When I went into video source setup and toggled a channel off and back on we now have data through 11/30 so maybe it's working?

I don't remember how much future data is normal but we have 12 days right now.
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  #14  
Old 11-19-2013, 04:17 AM
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Fuzzy Fuzzy is offline
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Quote:
Originally Posted by wnjj View Post
Same here a few days ago. Tonight when I checked we had data through 11/28. When I went into video source setup and toggled a channel off and back on we now have data through 11/30 so maybe it's working?

I don't remember how much future data is normal but we have 12 days right now.
12-14 days is normal. Depends on the timing of when SageTV gets its update from zap2it, and when you pulled the update from sagetv.
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  #15  
Old 11-19-2013, 01:28 PM
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jbuszkie jbuszkie is offline
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Yeah.. I'm having trouble too!
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  #16  
Old 11-19-2013, 08:36 PM
mrrrl mrrrl is offline
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Yup, came home tonight and no data. Will not update. Any suggestions?
Thanks
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  #17  
Old 11-20-2013, 12:58 PM
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Opus4 Opus4 is offline
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I was told the EPG server is operating within normal parameters, so there shouldn't be any problems getting EPG updates.

If you have no listings in the Guide or your listings have gaps in the EPG data (no listings for some days followed by days with listings), then that can be repaired by this FAQ, particularly:

Quote:
Close down SageTV and the service and open up your Sage.properties file. Try removing all the properties from the that file that have the string 'server_update_id' or 'expanded_until' in them. Now run SageTV again.
When there are multiple lineups, don't forget that there are multiple properties using the two names to be removed.

And, if you have no gaps or no missing guide data, you don't need to do this.


Another reminder: 14 days of EPG data means about 2 days in the past + about 12 days into the future.

- Andy
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  #18  
Old 11-27-2013, 08:02 PM
hufnagel hufnagel is offline
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I'm still also having problems.
some channels aren't getting information right now.
I also still can't get EPG Lineup changes to work into area code 07922 Comcast Digital / Verona.

I've been through the FAQ and my epg_import_plugin is naked.

HELP!
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  #19  
Old 11-27-2013, 08:12 PM
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tvmaster2 tvmaster2 is online now
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yeah, I'm having a few channels with "no data" as well...just in spots
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  #20  
Old 11-27-2013, 08:12 PM
Mitch G Mitch G is offline
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FWIW - me too.
I just noticed that I have various channels showing no data.
This is for 60565 Wide Open West Cable.


Mitch
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