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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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Old 02-08-2015, 08:08 AM
teststrips teststrips is offline
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Join Date: Apr 2009
Location: PA, USA
Posts: 43
Sage support - finally dead?

I placed a ticket via the support request form (http://www.sagetv.com/request.html) on Friday 1/30 and have yet to receive any feedback. I think they may have finally stopped looking at support issues.

I think I figured out my issue anyway (lost a license due to moving away from windows home server) - but was still hoping for official confirmation that there is absolutely no way to get that license back beyond moving back to WHS.
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Old 02-08-2015, 11:30 AM
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routerunner routerunner is offline
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Join Date: May 2008
Location: Wiltshire, UK
Posts: 1,384
I think you have to wait up to two weeks for a reply.

Regarding whether the support has finished or not, I reckon it will be announced by Jeff here or at least I hope so.

Eddy
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Old 02-08-2015, 02:49 PM
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stanger89 stanger89 is offline
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Join Date: May 2003
Location: Marion, IA
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Any sort of "real" support (ie beyond troubleshooting advice you can get on the forum) has been gone since they were bought. That is outside of license key help.
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