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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #2621  
Old 06-24-2019, 06:20 PM
JustFred JustFred is offline
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With Comcast, you don't need a tuning adapter (that's another box) nor do you need any software for it. By "look elsewhere", I mean resolve the issue that's preventing viewing Ceton's channel list at http://192.168.200.1/view_channel_map.cgi?page=0

Try rebooting the PC. Temporarily disable the PCs firewall. Verify that both of the Ceton Services are running.

This is a fundamental problem with accessing the Ceton card. Don't troubleshoot OpenDCT until this is resolved.
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System #1: Win7-64, I7-920, 8 GB mem, 4TB HD. Java-64 1.8.0_141. Sage-64 v9.2.1 ATSC: 2x HDHR-US (1st gen white) tuners. HD-200.
System #2: Win7-64, I7-920, 8 GB mem, 4TB HD. Java 1.8.0_131. Sage v9.1.6.747. ClearQAM: 2x HDHR3-US tuners. HD-200.
System #3: Win7-64, I7-920, 12 GB mem, 4TB HD. Java-64 1.8.0_141. Sage-64 v9.2.1 ATSC: 2x HVR2250; Spectrum Cable via HDPVR & USB-UIRT. 3x HD-200.
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  #2622  
Old 06-25-2019, 03:53 AM
AlphaCrew AlphaCrew is offline
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Quote:
Originally Posted by BigSwifty View Post
It doesn't say how many channels. Just that the card is validated.
Sounds like a problem with the cards ability to scan's Comcast's channels. Here's what mine looks like.

Try running through the reset/clear/discover options on the Devices tab.

Also, I forgot to mention, I need to use Chrome to access the Ceton's Webpage. I could never get Explorer/Edge on Windows 10 to find the page.
Attached Images
File Type: png 2019-06-25_5-46-55.png (242.2 KB, 174 views)
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  #2623  
Old 06-25-2019, 07:13 AM
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BigSwifty BigSwifty is offline
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Thank you everyone. I await a Comcast CableCard guru's return phone call.
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SERVER/CLIENT_1--> AMD Phenom2 X4 925 2.8GHz. 8Gig mem. Asus M5A97. // Win 7 x64 // GTX 1060. //Ceton infinity 4 Comcast // SageV9.2.5.936 x64 running Gemstone // Lots of HD space. Recording to a NAS
CLIENT_2--> AMD Athlon 64 X2 5400 Brisbane 2.8GHz. 4Gig mem. GIGABYTE GA-MA780G-UD3H// ATI 5570. // Win 7 x64
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  #2624  
Old 06-25-2019, 07:48 AM
JustFred JustFred is offline
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Try this: Launch the Ceton Diagnostics Tool. Click on the CableCARD tab. Do a screen-grab of the window and post it here.

On the same tab, have you tried entering a known-valid Comcast channel #? What is reported?
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System #1: Win7-64, I7-920, 8 GB mem, 4TB HD. Java-64 1.8.0_141. Sage-64 v9.2.1 ATSC: 2x HDHR-US (1st gen white) tuners. HD-200.
System #2: Win7-64, I7-920, 8 GB mem, 4TB HD. Java 1.8.0_131. Sage v9.1.6.747. ClearQAM: 2x HDHR3-US tuners. HD-200.
System #3: Win7-64, I7-920, 12 GB mem, 4TB HD. Java-64 1.8.0_141. Sage-64 v9.2.1 ATSC: 2x HVR2250; Spectrum Cable via HDPVR & USB-UIRT. 3x HD-200.
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  #2625  
Old 06-25-2019, 03:45 PM
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BigSwifty BigSwifty is offline
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Here is the screen grab. Same response with any known good channel.
Comcast Cablecard dept said all was good on their end.
I'm sorry this is taking up bandwidth in the OpenDCT thread
Attached Images
File Type: png ceton2.png (35.3 KB, 170 views)
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SERVER/CLIENT_1--> AMD Phenom2 X4 925 2.8GHz. 8Gig mem. Asus M5A97. // Win 7 x64 // GTX 1060. //Ceton infinity 4 Comcast // SageV9.2.5.936 x64 running Gemstone // Lots of HD space. Recording to a NAS
CLIENT_2--> AMD Athlon 64 X2 5400 Brisbane 2.8GHz. 4Gig mem. GIGABYTE GA-MA780G-UD3H// ATI 5570. // Win 7 x64
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  #2626  
Old 06-25-2019, 03:55 PM
AlphaCrew AlphaCrew is offline
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Quote:
Originally Posted by BigSwifty View Post
Here is the screen grab. Same response with any known good channel.
Comcast Cablecard dept said all was good on their end.
I'm sorry this is taking up bandwidth in the OpenDCT thread
Using Chrome can you navigate to http://192.168.200.1/Services/Log.html#bottom

If so can you post the results?

have you tried the reset/clear/discover options on the Devices tab?
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  #2627  
Old 06-25-2019, 05:20 PM
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BigSwifty BigSwifty is offline
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I reset all and attached the log. Appreciate the help! Wondering if the card is bad?
Attached Files
File Type: txt ceton.txt (98.5 KB, 181 views)
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SERVER/CLIENT_1--> AMD Phenom2 X4 925 2.8GHz. 8Gig mem. Asus M5A97. // Win 7 x64 // GTX 1060. //Ceton infinity 4 Comcast // SageV9.2.5.936 x64 running Gemstone // Lots of HD space. Recording to a NAS
CLIENT_2--> AMD Athlon 64 X2 5400 Brisbane 2.8GHz. 4Gig mem. GIGABYTE GA-MA780G-UD3H// ATI 5570. // Win 7 x64
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  #2628  
Old 06-25-2019, 10:24 PM
JustFred JustFred is offline
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It's (past) time to move this discussion to another thread. The problem has nothing to do with OpenDCT.

Based on the screen grab of Ceton Diagnostics, it's unlikely that the card is bad.

I didn't see any response to my prior suggestions: Try rebooting the PC. Temporarily disable the PC's firewall, or the firewall in your anti-virus program (which one are you using?). Verify that both of the Ceton Services are running.

Concentate on fixing whatever problem prevents you from viewing the various web pages that have been mentioned earlier. Post what's displayed at http://192.168.200.1/Services/System.html. You should be able to access that regardless of which browser you use. I can access it using IE, FireFox & Chrome.
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System #1: Win7-64, I7-920, 8 GB mem, 4TB HD. Java-64 1.8.0_141. Sage-64 v9.2.1 ATSC: 2x HDHR-US (1st gen white) tuners. HD-200.
System #2: Win7-64, I7-920, 8 GB mem, 4TB HD. Java 1.8.0_131. Sage v9.1.6.747. ClearQAM: 2x HDHR3-US tuners. HD-200.
System #3: Win7-64, I7-920, 12 GB mem, 4TB HD. Java-64 1.8.0_141. Sage-64 v9.2.1 ATSC: 2x HVR2250; Spectrum Cable via HDPVR & USB-UIRT. 3x HD-200.
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  #2629  
Old 06-26-2019, 03:50 PM
AlphaCrew AlphaCrew is offline
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Quote:
Originally Posted by BigSwifty View Post
I reset all and attached the log. Appreciate the help! Wondering if the card is bad?
It appears you have a VERY old firmware version

"00005.531663: ocur: system_init:190 : Firmware Version: (1.1.0.14)"
00005.563411: ocur: cas_firmware_init_boot_table:749 : Firmware image ceton_monaco_prod_v1.IMAGE
00005.596528: ocur: cas_firmware_init_boot_table:819 : Firmware upgrade state "done"

Mine is

"Jan 1 00:00:23 ocur[21]: ocur: Firmware Version: (15.1.13.152)"
Jan 1 00:00:23 ocur[21]: ocur: Firmware image ceton_infinitv_beta_fw_15_1_13_152.IMAGE
Jan 1 00:00:23 ocur[21]: ocur: Firmware upgrade state "done"
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  #2630  
Old 06-26-2019, 03:58 PM
AlphaCrew AlphaCrew is offline
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You can find the "latest" firmware Here

I would use the .152 build.

Last edited by AlphaCrew; 06-26-2019 at 04:00 PM.
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  #2631  
Old 06-26-2019, 05:26 PM
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BigSwifty BigSwifty is offline
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Updated firmware and rechecked firewall. There were some .exe entries in the Ceton directory that were not enabled. Ceton now sees my channels

So back to the thread's main purpose, OpenDCT "run as console" has an error. It doesn't seem as if it can download the channels.

Am I still missing something?

I enclose the logs.
Attached Files
File Type: txt opendct.txt (18.7 KB, 158 views)
__________________
SERVER/CLIENT_1--> AMD Phenom2 X4 925 2.8GHz. 8Gig mem. Asus M5A97. // Win 7 x64 // GTX 1060. //Ceton infinity 4 Comcast // SageV9.2.5.936 x64 running Gemstone // Lots of HD space. Recording to a NAS
CLIENT_2--> AMD Athlon 64 X2 5400 Brisbane 2.8GHz. 4Gig mem. GIGABYTE GA-MA780G-UD3H// ATI 5570. // Win 7 x64
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  #2632  
Old 06-26-2019, 05:36 PM
AlphaCrew AlphaCrew is offline
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Quote:
Originally Posted by BigSwifty View Post
Updated firmware and rechecked firewall. There were some .exe entries in the Ceton directory that were not enabled. Ceton now sees my channels

So back to the thread's main purpose, OpenDCT "run as console" has an error. It doesn't seem as if it can download the channels.

Am I still missing something?

I enclose the logs.
Have you confirmed that you can tune channels in the Ceton Diag. App without issue?
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  #2633  
Old 06-26-2019, 05:57 PM
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BigSwifty BigSwifty is offline
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Yes sir.
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SERVER/CLIENT_1--> AMD Phenom2 X4 925 2.8GHz. 8Gig mem. Asus M5A97. // Win 7 x64 // GTX 1060. //Ceton infinity 4 Comcast // SageV9.2.5.936 x64 running Gemstone // Lots of HD space. Recording to a NAS
CLIENT_2--> AMD Athlon 64 X2 5400 Brisbane 2.8GHz. 4Gig mem. GIGABYTE GA-MA780G-UD3H// ATI 5570. // Win 7 x64
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  #2634  
Old 06-27-2019, 07:58 PM
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BigSwifty BigSwifty is offline
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I think this is the log that is needed for someone to kindly help me. OpenDCT run as console doesn't load channels.
Attached Files
File Type: zip wrapper.zip (327.3 KB, 140 views)
__________________
SERVER/CLIENT_1--> AMD Phenom2 X4 925 2.8GHz. 8Gig mem. Asus M5A97. // Win 7 x64 // GTX 1060. //Ceton infinity 4 Comcast // SageV9.2.5.936 x64 running Gemstone // Lots of HD space. Recording to a NAS
CLIENT_2--> AMD Athlon 64 X2 5400 Brisbane 2.8GHz. 4Gig mem. GIGABYTE GA-MA780G-UD3H// ATI 5570. // Win 7 x64
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  #2635  
Old 06-28-2019, 04:03 AM
AlphaCrew AlphaCrew is offline
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Quote:
Originally Posted by BigSwifty View Post
I think this is the log that is needed for someone to kindly help me. OpenDCT run as console doesn't load channels.
Another WAG, but do you have this file?

c:/ProgramData/OpenDCT/config\lineup\qam_infinitv.properties

If not, perhaps there is a permissions issue that is not allowing OpenDCT to create the file.
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  #2636  
Old 06-28-2019, 07:52 AM
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BigSwifty BigSwifty is offline
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Thank you...The file is there.
I have tried running the console with AV and Windows Firewall completely turned off.
Are there any specific ports I need to check are open?
Do the previously attached logs shed any light? I'm hoping someone can give me further direction.
__________________
SERVER/CLIENT_1--> AMD Phenom2 X4 925 2.8GHz. 8Gig mem. Asus M5A97. // Win 7 x64 // GTX 1060. //Ceton infinity 4 Comcast // SageV9.2.5.936 x64 running Gemstone // Lots of HD space. Recording to a NAS
CLIENT_2--> AMD Athlon 64 X2 5400 Brisbane 2.8GHz. 4Gig mem. GIGABYTE GA-MA780G-UD3H// ATI 5570. // Win 7 x64
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  #2637  
Old 06-28-2019, 02:22 PM
AlphaCrew AlphaCrew is offline
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Quote:
Originally Posted by BigSwifty View Post
Thank you...The file is there.
I have tried running the console with AV and Windows Firewall completely turned off.
Are there any specific ports I need to check are open?
Do the previously attached logs shed any light? I'm hoping someone can give me further direction.
Sorry, I got nothing. Hopefully EnterNoEscape sees this and lends a hand. I see a bunch of "qam_infinitv" errors but have no idea what that means or what to look for .
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  #2638  
Old 06-28-2019, 05:08 PM
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BigSwifty BigSwifty is offline
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Thanks for the swings at bat!

I changed the permissions of OpenDCT folder to "everyone". With all firewalls and AV off I also changed property pool.enable=false to true and I enclose the following logs. I'm seeing some lines regarding jvm. I'm running java 1.8.

Crash log, wrapper attached
Attached Files
File Type: zip wrapper - Copy.zip (342.6 KB, 146 views)
File Type: txt opendct-crash-50.txt (158.6 KB, 171 views)
__________________
SERVER/CLIENT_1--> AMD Phenom2 X4 925 2.8GHz. 8Gig mem. Asus M5A97. // Win 7 x64 // GTX 1060. //Ceton infinity 4 Comcast // SageV9.2.5.936 x64 running Gemstone // Lots of HD space. Recording to a NAS
CLIENT_2--> AMD Athlon 64 X2 5400 Brisbane 2.8GHz. 4Gig mem. GIGABYTE GA-MA780G-UD3H// ATI 5570. // Win 7 x64
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  #2639  
Old 06-28-2019, 06:02 PM
JustFred JustFred is offline
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From the logs, it looks like you're running the 64-bit version of OpenDCT, but running the 32-bit version of Java. Is that correct? If so, that's not going to work. See the 6th paragraph (it starts "On Windows....") of the very first posting in this thread.
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System #1: Win7-64, I7-920, 8 GB mem, 4TB HD. Java-64 1.8.0_141. Sage-64 v9.2.1 ATSC: 2x HDHR-US (1st gen white) tuners. HD-200.
System #2: Win7-64, I7-920, 8 GB mem, 4TB HD. Java 1.8.0_131. Sage v9.1.6.747. ClearQAM: 2x HDHR3-US tuners. HD-200.
System #3: Win7-64, I7-920, 12 GB mem, 4TB HD. Java-64 1.8.0_141. Sage-64 v9.2.1 ATSC: 2x HVR2250; Spectrum Cable via HDPVR & USB-UIRT. 3x HD-200.
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  #2640  
Old 06-28-2019, 06:34 PM
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BigSwifty BigSwifty is offline
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Thank you. Yes, I'm running 64bit OpenDCT AND I have both 64 and32 Java installed (running Sage64). Both Java 64/32 are allowed through the firewall.
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SERVER/CLIENT_1--> AMD Phenom2 X4 925 2.8GHz. 8Gig mem. Asus M5A97. // Win 7 x64 // GTX 1060. //Ceton infinity 4 Comcast // SageV9.2.5.936 x64 running Gemstone // Lots of HD space. Recording to a NAS
CLIENT_2--> AMD Athlon 64 X2 5400 Brisbane 2.8GHz. 4Gig mem. GIGABYTE GA-MA780G-UD3H// ATI 5570. // Win 7 x64
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