Sage V9 & Windows 10 - No loive TV viewing via UI

[brandypuff]

I am running V9 server on Win10. I get the attached message when trying to play a recorded video using the Sage UI. the file plays fine via VLC. I tried it on two different computers. One computer has the version 6 client installed, the other is a fresh install of v9 server. Both have the same problem.

Also, the win10 computer can't watch live TV through the UI. if i run the sagetv v6 client on my other desktop, i can view live tv but can't playback files because of a message that says "there is a problem accessing the filesystem for playback." Maybe because the file is located on anothersagtv server and isn't local?

I am mostly concerned about why live TV doesn't work through the UI with v9. is it something to do with the mpeg encoders not being installed?

[nyplayer]

Originally Posted by brandypuff

I am running V9 server on Win10. I get the attached message when trying to play a recorded video using the Sage UI. the file plays fine via VLC. I tried it on two different computers. One computer has the version 6 client installed, the other is a fresh install of v9 server. Both have the same problem.

Also, the win10 computer can't watch live TV through the UI. if i run the sagetv v6 client on my other desktop, i can view live tv but can't playback files because of a message that says "there is a problem accessing the filesystem for playback." Maybe because the file is located on anothersagtv server and isn't local?

I am mostly concerned about why live TV doesn't work through the UI with v9. is it something to do with the mpeg encoders not being installed?

Install Lav Filters.

https://github.com/Nevcairiel/LAVFilters/releases

[brandypuff]

tried that i installed both 32/64 bit and still get the playback error.
install_audio
install_video
install_splitter

[nyplayer]

Originally Posted by brandypuff

tried that i installed both 32/64 bit and still get the playback error.
install_audio
install_video
install_splitter

Did you set the lav Video and Audio decoder in SageTV ? and make sure the renderer is EVR ... I think SageTV defaults to Overlay.

PS Lav filters can be configured to use hardware decoding.

[brandypuff]

Thanks. It works now.

[brandypuff]

btw, how do you configure the LAV filter? I don't see any way to.

[Fuzzy]

Originally Posted by brandypuff

btw, how do you configure the LAV filter? I don't see any way to.

Should be in your Start Menu. 'LAV Video Configuration' and 'LAV Audio Configuration'.

[brandypuff]

i installed manually from the zip files so those options weren't available to me. After i installed LAVFilters-0.69-Installer.exe, the menu items appeared.

[brandypuff]

This used to work but now it doesn't.
I have the LAV decoder installed.

The SageTV service is started as the local system account. Sage records fine.

[jusjoken]

Originally Posted by brandypuff

This used to work but now it doesn't.
I have the LAV decoder installed.

The SageTV service is started as the local system account. Sage records fine.

Are you sure Local System account has enough access to where the media is? Typically it does not. You need to change it to a specific account that has access to the media locations.

k

[brandypuff]

But why would Sage be able to record shows to the same location, then? Haven't touched the account for years. I can try changing it to my user account which has admin rights but i doubt that will fix it.

[brandypuff]

as expected, that wasn't the issue. So what does this message mean? It is very frustrating not to be able to view live TV or any recordings through the Sage clients, now. Some developer here must know.

[JustFred]

Try using some program other than Sage for playback. VLC is a good choice. That might give you some clues. Posting the sagetv_*.txt logfile might be helpful.

[wnjj]

Googling for the error code in your posted screenshot (0x8007007e) it appears to be something to do with a Windows Creators Update. I’d say Windows 10 strikes again. See what there was for updates between when it last worked and now and try rolling them back.

EDIT: It may not be the Creators Update but seems to happen a lot during it since most google responses mention it. I think the error code is more generic that it can’t access a file or COM object.

The function that’s throwing the error code above is https://github.com/google/sagetv/blo...rData.cpp#L253 in case any other Windows/DirectShow guys want to speculate.

[brandypuff]

figures. This used to work OK. Other programs play the videos OK. I don't have a non-win10 wo/creator's update installed to try it, though. A couple years ago i read the a windows media update also broke this. Is anyone else having the same issue? I'm sure i can't be the only one.

[wnjj]

Originally Posted by brandypuff

figures. This used to work OK. Other programs play the videos OK. I don't have a non-win10 wo/creator's update installed to try it, though. A couple years ago i read the a windows media update also broke this. Is anyone else having the same issue? I'm sure i can't be the only one.

I edited my post and now am not sure if it’s the update or not. That error is also for missing COM objects (like DShow filters). As was suggested, post the log file and it may reveal where it’s failing.