Sage Not Waking Up

[chairmanmao]

I've been bedeviled over the last week with Sage v9 (Windows 10) suddenly not working properly. Part of the problem seems to stem from Comcast, my cable provider, mucking around with channel assignments in preparation for their Bay Area DOCSIS 3.1 rollout.

I thought I had resolved the problems (thanx again, Fred). Unfortunately, now I'm dealing with Sage not waking up to record shows.

Example: I saw that it was going to record a show off of channel 1044 (my local CW affiliate) last night at 8 PM. Yet no recording was made, and the log shows Sage going into deep sleep at 18:34:44.140 and not waking up again until 21:17:12.564. Here are what I think are the relevant lines from the log file:

Mon 10/30 18:34:44.129 [Scheduler@1ddb402] Scheduler awoken
Mon 10/30 18:34:44.134 [Scheduler@1ddb402] Scheduler.updateSchedule() called manual=[ManualRecord[A[34069352,34059880,"Renovation Road",87317@0401.07:30,30,T] time=Fri 4/1 7:30:00.000 dur=0:30:00], ManualRecord[A[34219540,34056010,"Texas Flip N Move",87317@0408.06:30,60,T] time=Fri 4/8 6:30:00.000 dur=1:00:00], ManualRecord[A[43645648,43644796,"Windy City Flip",87317@0705.23:00,60,T] time=Wed 7/5 23:00:00.000 dur=1:00:00]] schedules={} scheduleRandSize=16303
Mon 10/30 18:34:44.140 [Scheduler@1ddb402] Scheduler starting wait...
Mon 10/30 18:34:44.228 [main@5ede7b] SageTV.deepSleep(true) is done
Mon 10/30 21:17:12.564 [main@5ede7b] SageTV.deepSleep(false)
Mon 10/30 21:17:12.583 [main@5ede7b] SageTV pausing on wakeup to let drivers load properly...
Mon 10/30 21:17:27.592 [main@5ede7b] SageTV done waiting on wakeup to let drivers load properly.
Mon 10/30 21:17:27.597 [Scheduler@1ddb402] Scheduler awoken
Mon 10/30 21:17:27.603 [Seeker@837834] Seeker awoken
Mon 10/30 21:17:27.611 [main@5ede7b] UIManager.deepSleep(false)
Mon 10/30 21:17:27.618 [Scheduler@1ddb402] Scheduler.updateSchedule() called manual=[ManualRecord[A[34069352,34059880,"Renovation Road",87317@0401.07:30,30,T] time=Fri 4/1 7:30:00.000 dur=0:30:00], ManualRecord[A[34219540,34056010,"Texas Flip N Move",87317@0408.06:30,60,T] time=Fri 4/8 6:30:00.000 dur=1:00:00], ManualRecord[A[43645648,43644796,"Windy City Flip",87317@0705.23:00,60,T] time=Wed 7/5 23:00:00.000 dur=1:00:00]] schedules={DCT-HDHomeRun Prime Tuner 1315E450-0 on 127.0.0.1:9000=[Sched=[] MustSee=[]], DCT-HDHomeRun Prime Tuner 1315E450-1 on 127.0.0.1:9000=[Sched=[] MustSee=[]], DCT-HDHomeRun Prime Tuner 131F5955-0 on 127.0.0.1:9000=[Sched=[] MustSee=[]], DCT-HDHomeRun Prime Tuner 131F5955-2 on 127.0.0.1:9000=[Sched=[] MustSee=[]], DCT-HDHomeRun Prime Tuner 131F5955-1 on 127.0.0.1:9000=[Sched=[] MustSee=[]], DCT-HDHomeRun Prime Tuner 1315E450-2 on 127.0.0.1:9000=[Sched=[] MustSee=[]]} scheduleRandSize=16303
Mon 10/30 21:17:27.623 [Seeker@837834] MemStats: Used=226MB Total=429MB Max=1037MB

Help and suggestions on how to figure out why Sage isn't recording stuff would be most appreciated.

Also, is there a way to keep track of what Sage >>should've<< recorded? The recording schedule view in the UI only shows stuff that's to be recorded in the future. I'd like to be able to see what was supposed to have been recorded so I can see if there's a pattern in what's being missed. Right now, for all I know, it's just not recording anything.

- Mark

[chairmanmao]

I can confirm that Sage is not waking up; it was set to record a show at 6 PM, but only started recording it when I manually work up the computer.

Is there some setting in Sage that I need to check/change to get it to wake up?

[SHS]

Originally Posted by chairmanmao

I can confirm that Sage is not waking up; it was set to record a show at 6 PM, but only started recording it when I manually work up the computer.

Is there some setting in Sage that I need to check/change to get it to wake up?

Are you on the Windows 10 2017 Fall Creators update ?.

[chairmanmao]

Yep. And it seems like I'm about to learn about the second bug that affects me...

[SHS]

Originally Posted by chairmanmao

Yep. And it seems like I'm about to learn about the second bug that affects me...

You may want fall back on to the older ver of Windows 10 with the 2nd Creators update as it really well know that Windows 10 3rd Creators update has min problem.

[chairmanmao]

Sorry, not sure what you mean by "min problem".

[SHS]

Originally Posted by chairmanmao

Sorry, not sure what you mean by "min problem".

mini or bunch of problem

[chairmanmao]

Ah! Thanx for the clarification.

I >>think<< I solved the problem by changing the Sage service from Automatic Start (Delayed) back to plain Automatic Start.

I'd made the change to Delayed based on some advice on how to solve a different problem involving how Sage interacts with OpenDCT, which I also use. But the change to Delayed was an optional one, so I'll see if reverting it continues to allow the machine to wake up.