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SageTV United Kingdom SageTV and SageTV Recorder Users from the UK - This forum is for you to post about specific issues using SageTV software in the UK.

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  #1  
Old 07-08-2007, 05:26 AM
jcoyne jcoyne is offline
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No audio on channel4 or E4
SageTv working fine, but in with placeshifter I cant get audio on the just two channels channel4 and e4, If I keep switching off and then back on to these channel I do manage to get the sound after about 5 attempts.

All other channels work perfect?

Any Ideas - regards, Jason
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  #2  
Old 07-08-2007, 10:03 AM
Alfiegerner Alfiegerner is offline
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I had this issue a few releases back. What version are you using?
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  #3  
Old 07-09-2007, 01:44 AM
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rickgillyon rickgillyon is offline
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This is a real pain also if you try transcoding the stream to DivX - a lot of software picks up the wrong track, Sage is obviously recording the audio tracks in a peculiar way. If you keep listening, you should eventually hear something on the track because it generally picks up the audio commentary track.

Anyway, add this registry key and it always seems to pick up the correct track and doesn't even record the others:
Code:
[HKEY_LOCAL_MACHINE\SOFTWARE\Frey Technologies\Common\DSFilters\TSSplitter]
DisableMultiAudio=dword:00000001
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  #4  
Old 07-10-2007, 02:53 PM
pschweig pschweig is offline
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In sage client you can select the audio track if there is more than one but that option doesn't seem to be there in the placeshifter
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  #5  
Old 07-10-2007, 03:28 PM
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rickgillyon rickgillyon is offline
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No, because PS is expecting transcoded content which would only have the main audio track anyway...
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  #6  
Old 07-14-2007, 02:44 PM
jcoyne jcoyne is offline
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cheers for the advice - the version is 6.1.9 (I think that is the latest) regarding the suggested regedit is that on the server or client running placeshifter?


Regards Jason
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  #7  
Old 07-14-2007, 03:24 PM
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rickgillyon rickgillyon is offline
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Server. Existing recordings will still be screwed, new recordings will work. Might be worth logging it as a bug anyway, see if you can progess it...
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  #8  
Old 03-12-2008, 10:46 AM
taylormadearmy taylormadearmy is offline
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I had this issue as well. The reg entry fixes it for new recordings but as you say - my old ones are still screwed...
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  #9  
Old 03-13-2008, 02:35 AM
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rickgillyon rickgillyon is offline
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You can generally watch them in WMP, PowerDVD etc. so you can catch up...
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  #10  
Old 03-21-2008, 02:35 PM
peteharding peteharding is offline
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Hi all,

Even after doing the reg edit i still get the same problem with lost audio what am i doing wrong, or is there anything else i can try?

Many thanks

Pete
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  #11  
Old 03-23-2008, 05:11 PM
taylormadearmy taylormadearmy is offline
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Quote:
Originally Posted by peteharding View Post
Hi all,

Even after doing the reg edit i still get the same problem with lost audio what am i doing wrong, or is there anything else i can try?

Many thanks

Pete
Are you using PlaceShifter or Client? The reg fix fixed the issue for me in Placeshifter - but I just noticed I still have the issue with Client. Bed time now so no time to investigate further...

T
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  #12  
Old 03-23-2008, 05:29 PM
peteharding peteharding is offline
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T,

I'm using the client on the same pc as the server running as a service. It affects more4 too as well as the other channels mentioned before.

Pete.
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  #13  
Old 03-24-2008, 04:27 AM
taylormadearmy taylormadearmy is offline
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Why don't you give it a go with PlaceShifter with and without the reg entry - then we can see if we have the same issue?

Cheers
T
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  #14  
Old 03-24-2008, 05:33 AM
peteharding peteharding is offline
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well, with place shifter on a macbook pro all audio works fine with the reg edit in place. Will try later with reg edit removed.

Pete.
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  #15  
Old 04-02-2008, 04:30 AM
brewston brewston is offline
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Hi All

Since installing my new Nova-T stick, I seem to have this problem too (no audio both in server & client - not tested placeshifter), Its not just C4, but More4 & E4 as well. I tried the registry entry and all that seems to have done is remove the choose audio channel when I press 'OK' when the channel is on.

I was wondering if i can force to a different channel in my frq file ? I have :

CH:9 onid:9018 tsid:8197 sid:8384 frq:482000000 band:8 ctrl:1 #:Channel-4

Isn't one of them the audio track ?

Thanks

Tim
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  #16  
Old 04-03-2008, 01:42 AM
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rickgillyon rickgillyon is offline
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No, none of those is the audio track. By default Sage records all of them and historically has had trouble selecting the correct one for E4, C4 etc. The registry setting just forces it to record one, and in the past it has forced it to record the correct one. Sounds like with this device and your setup it's not doing that. Your best bet is to raise a support request so Qian can have a look at it, I know he's working on fixes for some DVB problems at the moment.
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  #17  
Old 04-03-2008, 06:51 AM
taylormadearmy taylormadearmy is offline
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Quote:
Originally Posted by rickgillyon View Post
No, none of those is the audio track. By default Sage records all of them and historically has had trouble selecting the correct one for E4, C4 etc. The registry setting just forces it to record one, and in the past it has forced it to record the correct one. Sounds like with this device and your setup it's not doing that. Your best bet is to raise a support request so Qian can have a look at it, I know he's working on fixes for some DVB problems at the moment.
Interestingly the reg edit works for me for placeshifter, but not for client.

I have submitted some logs to support - but I urge others to do so too as it can only help them narrow down what the issue is..

T
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  #18  
Old 04-07-2008, 04:06 AM
cactusbob cactusbob is offline
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I fixed my audio problems with these channels by switching to the Cyberlink decoders
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  #19  
Old 04-07-2008, 06:50 AM
brewston brewston is offline
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I've been in touch with support and intend to send them some logs but will try the cyberlink decoders tonight.

Cheers

Tim
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  #20  
Old 04-07-2008, 01:14 PM
enterpryse enterpryse is offline
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E4 Audio Probs
yet another person with the same problem.

How do I get the Cyberlink decoders???

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