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SageTV Media Extender Discussion related to any SageTV Media Extender used directly by SageTV. Questions, issues, problems, suggestions, etc. relating to a SageTV supported media extender should be posted here. Use the SageTV HD Theater - Media Player forum for issues related to using an HD Theater while not connected to a SageTV server.

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  #1  
Old 12-14-2007, 12:11 AM
KJake KJake is offline
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Spinning circle on Extenders (HD or MVP) halp!
When I stop a show on the HD extender, I get the spinning circle for at least 30 seconds. I replaced a PC client with this and I am not used to this type of waiting for the Sage Recordings to come up. I notice also that the link light on the front of the unit is blinking at a steady rate. All my systems are plugged into brand new Gigabit switches (Linksys Business-class or something)...

Server is running the latest version of SageTV (downloaded today) and Java 6 update 3, tested using the default STV, no STVis.

Any recommendations? Anyone else seeing this?
Last edited by KJake; 12-14-2007 at 10:44 AM.
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  #2  
Old 12-14-2007, 01:00 AM
foolio foolio is offline
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Quote:
Originally Posted by KJake View Post
When I stop a show on the HD extender, I get the spinning circle for at least 30 seconds. I replaced a PC client with this and I am not used to this type of waiting for the Sage Recordings to come up. I notice also that the link light on the front of the unit is blinking at a steady rate. All my systems are plugged into brand new Gigabit switches (Linksys Business-class or something)...

Server is running the latest version of SageTV (downloaded today) and Java 6 update 3, tested using the default STV, no STVis.

Any recommendations? Anyone else seeing this?

I am having major issues with spinning circle, loss of audio on HDhomerun channels, stuttering. Very disappointed.
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  #3  
Old 12-14-2007, 01:27 AM
KJake KJake is offline
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Been doing more navigation, etc to try and figure out what's going on. So far, HD playback has been good and the PQ is better than my PC client was (was getting a lot of tearing in the 9.3 update).

If I'm watching something and hit stop, I get a spinning circle for upto 2 minutes. If I hit Back on the remote instead, I go straight to the previous menu. So, I don't think it is something wrong with the menu, but rather some operation that is performed when you press stop.

I also noticed this same long delay after I deleted a recording. It was exessively long...

Not related, but the naitive res switching isn't perfect yet. When I watch a DVD, something is wrong. It switches to 480i, but 4:3, no matter my settings. My TV doesn't even attempt to stretch it out. If this can get better, that'd be nice. I don't really want to watch my SD recordings and DVDs upscaled to 1080i.
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  #4  
Old 12-14-2007, 08:16 AM
Fluffdaddy Fluffdaddy is offline
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Ahhhh The Spinning Circle of Death problem.
Luckily I only had this happen to me once last night. And I think it was from me pushing the remote button too many times not taking into account the delay in responding this remote can show.
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  #5  
Old 12-14-2007, 08:58 AM
sam99 sam99 is offline
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the problem i had on my pc client was that if i hit stop to stop a recording and bring up the what do you want to do menu, then hit stop again to get off of that (or delete) then it spun and spun and spun. But on the other hand, I could hit home to get to main menu, and choose a new video to watch and it would immediately start up. So yes, I was seeing the exact same thing. I did not really test that to see if it was still there last night on my hd extender. The thing that always bugged me about it was that it was getting worse and worse and had initially showed up out of nowhere with no changes made to the server at the time. Reboots and such never made a difference.
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  #6  
Old 12-14-2007, 09:54 AM
MrD MrD is offline
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hmm, maybe Spinny is due to thread deadlocks (or thread starvation) on the server? I wonder if a single core cpu would eliminate Spinny. Or maybe setting affinity on the SageService process will address it.
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  #7  
Old 12-14-2007, 10:10 AM
KJake KJake is offline
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I have a Core 2 Duo 6700. This server is dedicated to Sage, so there shouldn't be any issue. I swear there is something either specific to my server, or the Sage core that causes this. It's like there is some code that only gets executed if you press Stop twice in a row. I just saw it happen after stopping an MP3 playback.
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  #8  
Old 12-14-2007, 10:38 AM
KJake KJake is offline
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I don't use our MVPs ever really, but my wife does and she just confirmed to me that the exact same things happen on the MVPs. She always gets a spinning circle after ending a show and/or deleting a show. I don't think this is a problem with just the HD extender any more. This is either a problem with my setup, or Sage at it's core.
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  #9  
Old 12-14-2007, 10:51 AM
KJake KJake is offline
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Ah ha! I may have something here...must test further:
Code:
Fri 12/14 11:08:40.668 MiniUI got connection from Socket[addr=/192.168.1.183,port=1070,localport=31099]
Fri 12/14 11:08:40.669 MiniPlayer is adding to its map:00085c53a309
Fri 12/14 11:08:42.026 EventThread-00085c53a309 Hang Detected - hang time = 750
Fri 12/14 11:08:42.776 EventThread-00085c53a309 Hang Detected - hang time = 1500
Fri 12/14 11:08:43.526 EventThread-00085c53a309 Hang Detected - hang time = 2250
Fri 12/14 11:08:44.276 EventThread-00085c53a309 Hang Detected - hang time = 3000
Fri 12/14 11:08:45.026 EventThread-00085c53a309 Hang Detected - hang time = 3750
Fri 12/14 11:08:45.776 EventThread-00085c53a309 Hang Detected - hang time = 4500
Fri 12/14 11:08:46.526 EventThread-00085c53a309 Hang Detected - hang time = 5250
Fri 12/14 11:08:47.276 EventThread-00085c53a309 Hang Detected - hang time = 6000
Fri 12/14 11:08:48.026 EventThread-00085c53a309 Hang Detected - hang time = 6750
Fri 12/14 11:08:48.776 EventThread-00085c53a309 Hang Detected - hang time = 7500
Fri 12/14 11:08:49.526 EventThread-00085c53a309 Hang Detected - hang time = 8250
Fri 12/14 11:08:50.276 EventThread-00085c53a309 Hang Detected - hang time = 9000
Fri 12/14 11:08:51.026 EventThread-00085c53a309 Hang Detected - hang time = 9750
Fri 12/14 11:08:51.776 EventThread-00085c53a309 Hang Detected - hang time = 10500
Fri 12/14 11:08:52.526 EventThread-00085c53a309 Hang Detected - hang time = 11250
Fri 12/14 11:08:53.276 EventThread-00085c53a309 Hang Detected - hang time = 12000
Fri 12/14 11:08:54.026 EventThread-00085c53a309 Hang Detected - hang time = 12750
Fri 12/14 11:08:54.776 EventThread-00085c53a309 Hang Detected - hang time = 13500
Fri 12/14 11:08:55.526 EventThread-00085c53a309 Hang Detected - hang time = 14250
Fri 12/14 11:08:56.276 EventThread-00085c53a309 Hang Detected - hang time = 15000
Fri 12/14 11:08:57.026 EventThread-00085c53a309 Hang Detected - hang time = 15750
Fri 12/14 11:08:57.776 EventThread-00085c53a309 Hang Detected - hang time = 16500
Fri 12/14 11:08:58.526 EventThread-00085c53a309 Hang Detected - hang time = 17250
Fri 12/14 11:08:59.276 EventThread-00085c53a309 Hang Detected - hang time = 18000
Fri 12/14 11:09:00.026 EventThread-00085c53a309 Hang Detected - hang time = 18750
Fri 12/14 11:09:00.776 EventThread-00085c53a309 Hang Detected - hang time = 19500
Fri 12/14 11:09:01.526 EventThread-00085c53a309 Hang Detected - hang time = 20250
Fri 12/14 11:09:02.276 EventThread-00085c53a309 Hang Detected - hang time = 21000
Fri 12/14 11:09:03.026 EventThread-00085c53a309 Hang Detected - hang time = 21750
Fri 12/14 11:09:03.776 EventThread-00085c53a309 Hang Detected - hang time = 22500
Fri 12/14 11:09:04.526 EventThread-00085c53a309 Hang Detected - hang time = 23250
Fri 12/14 11:09:05.276 EventThread-00085c53a309 Hang Detected - hang time = 24000
Fri 12/14 11:09:06.026 EventThread-00085c53a309 Hang Detected - hang time = 24750
Fri 12/14 11:09:06.776 EventThread-00085c53a309 Hang Detected - hang time = 25500
Fri 12/14 11:09:07.526 EventThread-00085c53a309 Hang Detected - hang time = 26250
Fri 12/14 11:09:08.276 EventThread-00085c53a309 Hang Detected - hang time = 27000
Fri 12/14 11:09:09.026 EventThread-00085c53a309 Hang Detected - hang time = 27750
Fri 12/14 11:09:09.776 EventThread-00085c53a309 Hang Detected - hang time = 28500
Fri 12/14 11:09:10.526 EventThread-00085c53a309 Hang Detected - hang time = 29250
Fri 12/14 11:09:11.276 EventThread-00085c53a309 Hang Detected - hang time = 30000
Fri 12/14 11:09:12.026 EventThread-00085c53a309 Hang Detected - hang time = 30750
Fri 12/14 11:09:12.776 EventThread-00085c53a309 Hang Detected - hang time = 31500
Fri 12/14 11:09:13.198 Updating Disk Space Bar
Fri 12/14 11:09:13.253 Got used/avail video diskspace
Fri 12/14 11:09:13.254 Calculate space required for upcomming manual/favourite airings for next 2 days and display
Fri 12/14 11:09:13.526 EventThread-00085c53a309 Hang Detected - hang time = 32250
Fri 12/14 11:09:14.276 EventThread-00085c53a309 Hang Detected - hang time = 33000
Fri 12/14 11:09:15.026 EventThread-00085c53a309 Hang Detected - hang time = 33750
Fri 12/14 11:09:15.776 EventThread-00085c53a309 Hang Detected - hang time = 34500
Fri 12/14 11:09:16.526 EventThread-00085c53a309 Hang Detected - hang time = 35250
Fri 12/14 11:09:17.276 EventThread-00085c53a309 Hang Detected - hang time = 36000
Fri 12/14 11:09:18.026 EventThread-00085c53a309 Hang Detected - hang time = 36750
Fri 12/14 11:09:18.776 EventThread-00085c53a309 Hang Detected - hang time = 37500
Fri 12/14 11:09:19.526 EventThread-00085c53a309 Hang Detected - hang time = 38250
Fri 12/14 11:09:20.276 EventThread-00085c53a309 Hang Detected - hang time = 39000
Fri 12/14 11:09:21.026 EventThread-00085c53a309 Hang Detected - hang time = 39750
Fri 12/14 11:09:21.776 EventThread-00085c53a309 Hang Detected - hang time = 40500
Fri 12/14 11:09:22.526 EventThread-00085c53a309 Hang Detected - hang time = 41250
Fri 12/14 11:09:23.276 EventThread-00085c53a309 Hang Detected - hang time = 42000
Fri 12/14 11:09:24.026 EventThread-00085c53a309 Hang Detected - hang time = 42750
Fri 12/14 11:09:24.776 EventThread-00085c53a309 Hang Detected - hang time = 43500
Fri 12/14 11:09:25.526 EventThread-00085c53a309 Hang Detected - hang time = 44250
Fri 12/14 11:09:26.276 EventThread-00085c53a309 Hang Detected - hang time = 45000
Fri 12/14 11:09:27.026 EventThread-00085c53a309 Hang Detected - hang time = 45750
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  #10  
Old 12-14-2007, 11:24 AM
KJake KJake is offline
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Cool, I can reproduce this and get these Hang Detected messages every time. Time to submit a support request!

edit: Tech Support request submitted.
Last edited by KJake; 12-14-2007 at 11:33 AM.
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  #11  
Old 12-14-2007, 12:11 PM
MrD MrD is offline
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Quote:
Originally Posted by KJake View Post
Cool, I can reproduce this and get these Hang Detected messages every time. Time to submit a support request!

edit: Tech Support request submitted.
Sage is multithreaded. On a dual core CPU (e.g. your CPU) threads can execute literally in parallel (i.e. on each core concurrently)

Your log definitely shows the issue I was alluding too. Try "right" clicking on the Sage process in TaskManager and set the "affinity" to the first CPU. Then tell us if the problem goes away (or subsides).
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  #12  
Old 12-14-2007, 12:59 PM
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ToxMox ToxMox is offline
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I had some long spinning wheels and for my situation it was caused because I had changed the stream buffer to something much higher than the default 65535 in the client properties. This was on a client so I don't know if it would do anything for the extender. I noticed the extender doesn't even have that property. But there is a mini client network buffer setting in the server properties. Just a thought shrug
Last edited by ToxMox; 12-14-2007 at 01:02 PM.
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  #13  
Old 12-14-2007, 01:08 PM
KJake KJake is offline
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Quote:
Originally Posted by MrD View Post
Sage is multithreaded. On a dual core CPU (e.g. your CPU) threads can execute literally in parallel (i.e. on each core concurrently)

Your log definitely shows the issue I was alluding too. Try "right" clicking on the Sage process in TaskManager and set the "affinity" to the first CPU. Then tell us if the problem goes away (or subsides).
I wish that had worked

I took Sage out of service mode and stopped it and then started it as the old server application. Then I right-clicked and set the affinity of the SageTV process. Then I did a power cycle on the HDE and tried the same steps, they all resulted in the spinning wheel of death.

Code:
Fri 12/14 14:05:22.358 EventThread-00085c53a309 Hang Detected - hang time = 750
Fri 12/14 14:05:23.107 EventThread-00085c53a309 Hang Detected - hang time = 1499
Fri 12/14 14:05:23.857 EventThread-00085c53a309 Hang Detected - hang time = 2249
Fri 12/14 14:05:24.607 EventThread-00085c53a309 Hang Detected - hang time = 2999
Fri 12/14 14:05:25.358 EventThread-00085c53a309 Hang Detected - hang time = 3749
Fri 12/14 14:05:26.107 EventThread-00085c53a309 Hang Detected - hang time = 4499
Fri 12/14 14:05:26.857 EventThread-00085c53a309 Hang Detected - hang time = 5249
Fri 12/14 14:05:27.607 EventThread-00085c53a309 Hang Detected - hang time = 5999
Fri 12/14 14:05:28.357 EventThread-00085c53a309 Hang Detected - hang time = 6749
Fri 12/14 14:05:29.107 EventThread-00085c53a309 Hang Detected - hang time = 7499
Fri 12/14 14:05:29.857 EventThread-00085c53a309 Hang Detected - hang time = 8249
Fri 12/14 14:05:30.607 EventThread-00085c53a309 Hang Detected - hang time = 8999
Fri 12/14 14:05:31.357 EventThread-00085c53a309 Hang Detected - hang time = 9749
Fri 12/14 14:05:32.107 EventThread-00085c53a309 Hang Detected - hang time = 10499
Fri 12/14 14:05:32.857 EventThread-00085c53a309 Hang Detected - hang time = 11249
Fri 12/14 14:05:33.607 EventThread-00085c53a309 Hang Detected - hang time = 11999
Fri 12/14 14:05:34.357 EventThread-00085c53a309 Hang Detected - hang time = 12749
Fri 12/14 14:05:35.107 EventThread-00085c53a309 Hang Detected - hang time = 13499
Fri 12/14 14:05:35.857 EventThread-00085c53a309 Hang Detected - hang time = 14249
Fri 12/14 14:05:36.607 EventThread-00085c53a309 Hang Detected - hang time = 14999
Fri 12/14 14:05:37.357 EventThread-00085c53a309 Hang Detected - hang time = 15749
Fri 12/14 14:05:38.107 EventThread-00085c53a309 Hang Detected - hang time = 16499
Fri 12/14 14:05:38.857 EventThread-00085c53a309 Hang Detected - hang time = 17249
Fri 12/14 14:05:39.607 EventThread-00085c53a309 Hang Detected - hang time = 17999
Fri 12/14 14:05:40.357 EventThread-00085c53a309 Hang Detected - hang time = 18749
Fri 12/14 14:05:41.107 EventThread-00085c53a309 Hang Detected - hang time = 19499
Fri 12/14 14:05:41.857 EventThread-00085c53a309 Hang Detected - hang time = 20249
Fri 12/14 14:05:42.607 EventThread-00085c53a309 Hang Detected - hang time = 20999
Fri 12/14 14:05:43.357 EventThread-00085c53a309 Hang Detected - hang time = 21749
Fri 12/14 14:05:44.107 EventThread-00085c53a309 Hang Detected - hang time = 22499
Fri 12/14 14:05:44.857 EventThread-00085c53a309 Hang Detected - hang time = 23249
Fri 12/14 14:05:45.607 EventThread-00085c53a309 Hang Detected - hang time = 23999
Fri 12/14 14:05:46.093 Updating Disk Space Bar
Fri 12/14 14:05:46.154 Got used/avail video diskspace
Fri 12/14 14:05:46.154 Calculate space required for upcomming manual/favourite airings for next 2 days and display
Fri 12/14 14:05:46.357 EventThread-00085c53a309 Hang Detected - hang time = 24749
Fri 12/14 14:05:47.107 EventThread-00085c53a309 Hang Detected - hang time = 25499
Fri 12/14 14:05:47.857 EventThread-00085c53a309 Hang Detected - hang time = 26249
Fri 12/14 14:05:48.607 EventThread-00085c53a309 Hang Detected - hang time = 26999
Fri 12/14 14:05:49.357 EventThread-00085c53a309 Hang Detected - hang time = 27749
Fri 12/14 14:05:50.107 EventThread-00085c53a309 Hang Detected - hang time = 28499
Fri 12/14 14:05:50.857 EventThread-00085c53a309 Hang Detected - hang time = 29249
Fri 12/14 14:05:51.607 EventThread-00085c53a309 Hang Detected - hang time = 29999
Fri 12/14 14:05:52.357 EventThread-00085c53a309 Hang Detected - hang time = 30749
Fri 12/14 14:05:53.107 EventThread-00085c53a309 Hang Detected - hang time = 31499
Fri 12/14 14:05:53.857 EventThread-00085c53a309 Hang Detected - hang time = 32249
Fri 12/14 14:05:54.607 EventThread-00085c53a309 Hang Detected - hang time = 32999
Fri 12/14 14:05:55.357 EventThread-00085c53a309 Hang Detected - hang time = 33749
Fri 12/14 14:05:56.107 EventThread-00085c53a309 Hang Detected - hang time = 34499
Fri 12/14 14:05:56.857 EventThread-00085c53a309 Hang Detected - hang time = 35249
Fri 12/14 14:05:57.607 EventThread-00085c53a309 Hang Detected - hang time = 35999
Fri 12/14 14:05:58.357 EventThread-00085c53a309 Hang Detected - hang time = 36749
Fri 12/14 14:05:59.107 EventThread-00085c53a309 Hang Detected - hang time = 37499
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  #14  
Old 12-14-2007, 01:14 PM
KJake KJake is offline
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Quote:
Originally Posted by ToxMox View Post
I had some long spinning wheels and for my situation it was caused because I had changed the stream buffer to something much higher than the default 65535 in the client properties. This was on a client so I don't know if it would do anything for the extender. I noticed the extender doesn't even have that property. But there is a mini client network buffer setting in the server properties. Just a thought shrug
I don't recall ever changing that, my Sage.properties is set to:
file_transfer_buffer_size=65536
miniclient/buffersize=32768
miniclient/network_buffer_size=16384
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  #15  
Old 12-14-2007, 01:16 PM
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ToxMox ToxMox is offline
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Quote:
Originally Posted by KJake View Post
I don't recall ever changing that, my Sage.properties is set to:
file_transfer_buffer_size=65536
miniclient/buffersize=32768
miniclient/network_buffer_size=16384
Yeah those are the defaults. Perhaps it is some kind of permissions problem accessing the files.
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  #16  
Old 12-14-2007, 01:19 PM
KJake KJake is offline
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Quote:
Originally Posted by ToxMox View Post
Yeah those are the defaults. Perhaps it is some kind of permissions problem accessing the files.
Well, I'm not having an issue in playing back files. The spinning wheel shows up more when I'm trying to get out of the grouped view of a show to the main sage recordings screen, etc...and because extenders are considered extensions of the local sage server, I'm not sure that it could be a permissions problem with any Sage files.
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  #17  
Old 12-14-2007, 01:28 PM
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ToxMox ToxMox is offline
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What OS is your server? Have you tried Sage support yet?
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  #18  
Old 12-14-2007, 01:31 PM
sam99 sam99 is offline
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yes, i find the hang detected all the time in that same situation in my logs. I looked further in to it but never found anything around it that was indicating a problem. I was running Sagemc on my client tho and did not thoroughly test it outside of sagemc in order to submit a ticket on it.
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Client1: HD300, 60" Samsung 60A3000 great room
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  #19  
Old 12-14-2007, 01:31 PM
KJake KJake is offline
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Quote:
Originally Posted by ToxMox View Post
What OS is your server? Have you tried Sage support yet?
XP Pro SP2.

Yup: http://forums.sagetv.com/forums/show...6&postcount=10
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  #20  
Old 12-14-2007, 01:38 PM
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ToxMox ToxMox is offline
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Quote:
Originally Posted by KJake View Post
Sorry I spaced
Another thing to rule out. Use SageTV3.xml and turn off any unsupported extras via 5309 in the system info screen if you are using them.
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