Ubuntu 8.04 problem

[rrambo]

Is there anything special needed for sage to run in Hardy? I installed the server and client deb package. Installation worked fine. The server is started and when I try to launch the client, the client window comes up saying connecting to server, please wait.. then the window closes. No other messages.

[stuckless]

Check this thread. I run in 8.04 as well, but may be you are missing some required dependencies.

[rrambo]

Originally Posted by stuckless

Check this thread. I run in 8.04 as well, but may be you are missing some required dependencies.

Tried that.. it's definitely java related, but I can't figure it out.. I've added the paths to ld path and it still won't work.. I sent my logs to support personnel but haven't gotten a reply.. interestingly, when I change my sageclient.sh to output debugging to miniclient.log, the client doesn't even try to start like it normally does and no log file is created....

[stuckless]

This is hard to troubleshoot without knowing what java version, how it's installed, permissions, etc.

But to let you know my setup....
I run 8.04, Java 6 (installed via synaptic), and sage is installed using the .deb files that sage provided, and the server runs as root.

I run the sageclient via the desktop link that sage installs, and I run it under a normal user.

I rebuilt my server a couple of weeks ago, using 8.04, and everything worked out of the box. I didn't change any sage settings, paths, scripts, etc.

[rrambo]

Originally Posted by stuckless

This is hard to troubleshoot without knowing what java version, how it's installed, permissions, etc.

But to let you know my setup....
I run 8.04, Java 6 (installed via synaptic), and sage is installed using the .deb files that sage provided, and the server runs as root.

I run the sageclient via the desktop link that sage installs, and I run it under a normal user.

I rebuilt my server a couple of weeks ago, using 8.04, and everything worked out of the box. I didn't change any sage settings, paths, scripts, etc.

Weird.. the only thing apparently different than what you did was I let the sage server .deb package install java for me...

I'm a fairly advanced linux user.. not bragging at all, just to point out I've checked everything I know to check. Running ldd on the .so files in the server directory results in all libraries being found.. running in the client directoy, libjawt.so is not found so I updated my ld cache but this still results in libjawt.so not being found... which led me to include the path in the ld path section of the sageclient.sh script... I wouldn't think that letting the .deb package install java as a dependency should result in a different result than using synaptic, but I will give it a shot.

[stuckless]

I guess the question is which java did the .deb packages choose.... I use the sun-jdk, but there's Ice Tea, Kaffe, gcc-java, etc...

do a java -version from the command line and see what version it spits out....

also you can use update-alternatives to set the main JVM for the system to be the sun-jre if that is not currently the case.

[rrambo]

Originally Posted by stuckless

I guess the question is which java did the .deb packages choose.... I use the sun-jdk, but there's Ice Tea, Kaffe, gcc-java, etc...

do a java -version from the command line and see what version it spits out....

also you can use update-alternatives to set the main JVM for the system to be the sun-jre if that is not currently the case.

I'm not in front of the computer but from memory it's sun 1.6.0.06

[stuckless]

I don't know if this helps... but here is a list of my packages that I have installed.... I created it using the following command.

# dpkg -l | grep '^i' | sort | cut -b5-47

You can compare my files with your files by saving this file as packages.txt and then running the following command

#  dpkg -l | grep '^i' | sort | cut -b5-47 | diff -y packages.txt - | less

This will give a side by side comparison of the differences between our 2 package sets... maybe you'll see something that I have installed, that you don't, that may have caused your issues.

FYI, things that have a > are only installed on your, things that have a < are only installed on mine, but missing on yours.... (not sure if you know how the read the diff output)

[rrambo]

That should help.. I'll see what differences there are when I get home from work. I appreciate your continued help.

Robert

[rrambo]

I tried what you suggested... You did have several packages installed that I didn't.. but nothing that jumped out at me as being an obvious show stopper.. nonetheless I went ahead and installed all the packages that you have and I don't.. then I ran the command again against your list to make sure I hadn't left anything out.. still didn't work...

So then I decided to install the client on my mac and connect to the server on my linux box... the same thing happened.. the client tried to start and then just went away.. so definitely a problem with the server portion and not the client.

Well, I decided I would just start fresh so I reinstalled 8.04 on my box, installed java6 next, then installed sage again... well, I noticed an error after entering in my license.. searched the forum.. and it sounded like my license was locked out.. then I read further about not being able to install more than 4 times.. (which is ridiculous) . so I'm thinking it's just not activating... however I haven't heard back from support..

Sage really needs to step-up their support.. it shouldn't be email only and sit and wait for days and days for a reply... you should also be able to call support, especially for something like license activation.

[stuckless]

While i've not had any issues dealing with support, I do know of another friend of mine that decided to go back to Myth because he could not get support to reactivate his license.... he complained of several failed attempts at communicating with support where they ignored him.... he also mentioned that even when support activated his license, it still failed during activation, and then finally he gave up.... I hope this doesn't happen to you

[rrambo]

Originally Posted by stuckless

While i've not had any issues dealing with support, I do know of another friend of mine that decided to go back to Myth because he could not get support to reactivate his license.... he complained of several failed attempts at communicating with support where they ignored him.... he also mentioned that even when support activated his license, it still failed during activation, and then finally he gave up.... I hope this doesn't happen to you

OH NO.. now I'm not feeling so good... I'll be quite upset if I'm stuck with a useless piece of software that I paid good money for... my problem has to be with the license activation... I guess I just wasn't watching the screen after entering the license when I installed on hardy the first time... but I have a pretty strong feeling that I've installed it on at least 4 different pieces of hardware... I'm a network engineer and I'm getting new computers all the time... that's a really bad license policy if you ask me.

[rrambo]

Well, I feel like an idiot.. I can't believe I missed it when I was first putting in the license.. makes me look like a noob...

anyway, sage support rocks.. they reset my license and now it's working fine... well, basically... now I have another problem.. anybody every tried playing a file (video or audio) off of a network share and get Error -2 the file is no longer on the disk?? I get this on all my files.. they play fine straight from ubuntu...

[rrambo]

Well, I mounted my nas through fstab on my server and added the directory to my video content. Refreshed my content and all my movies appeared. They play perfectly. I also did this from a placeshifter client across the internet!! Watched a whole movie and it played flawlessly. I'm impressed.

[rrambo]

Is there any benefit from enabling 3d rendering on the placeshifter client in linux? I didn't notice any difference and my video card does have 3d/direct rendering enabled.

Thanks

[stuckless]

I don't know for sure... I figure it must be better, if there's an option to turn it on

[marcusjohn]

I have the exact same ubuntu setup as rrambo and stuckless, with the same problem as stuckless.

It has occured to me that I may have attempted install more than 4 times.

I am somewhat disappointed that software breaks on a password problem without any indication that it is a password problem.

Yikes. How is a guy supposed to figure this out?

I will email support and try to find out if my activation is busted over the limit.

John.

[rrambo]

Originally Posted by marcusjohn

I have the exact same ubuntu setup as rrambo and stuckless, with the same problem as stuckless.

It has occured to me that I may have attempted install more than 4 times.

I am somewhat disappointed that software breaks on a password problem without any indication that it is a password problem.

Yikes. How is a guy supposed to figure this out?

I will email support and try to find out if my activation is busted over the limit.

John.

I didn't realize the issue with activation and had re-installed several times. I quit using Sage for about a year (long story) then decided to go back to Sage and installed on Ubuntu. Of course it was different hardware and I guess I just didn't pay enough attention to realize the key wasn't activating. But anyway I emailed support and they eventually reset it for me and all was fine. I had to re-install again due to a change I made. Then I planned to re-install again on a ubuntu server vm running on esx. So I notified Sage a few days ahead of time and when I installed again I had no problems.

Before anyone asks, I don't use a tuner card which is why I can run as a vm on esx... I have no use for one as all my media is acquired other ways. I have about 1000 movies between 2 nas and a few hundred tv episodes and about 5000 songs. I haven't found anything better than sage for serving up all that media and being able to access it with placeshifter.. I'm at work now listening to music from home with a placeshifter client.