HD Extender broken - flashing power light

[Dvid]

I have two HD extenders, one of which seems to have died on me a couple of days ago after 3 months of working fine from new.

There is nothing on screen, the red power light flashes once every 2 seconds or so and nothing else responds. I have turned the poser off for 24 hours, still the same.

Is it dead? Any ideas of what I can do to confirm? Anyone else seen this?

Thanks for any help.

[QueOnda]

Have you tried the recovery procedure? http://forums.sagetv.com/forums/show...797#post253797

[Opus4]

Before trying what the FAQ says, check the extender's properties file in the 'clients' subdirectory below the SageTV install dir on the server. See if its <mac address>.properties file is corrupt. You could try renaming the file while the extender is turned off, then power on the extender.

- Andy

[Dvid]

Just tried that thanks....No result, power light still just flashes, nothing on screen, audio statics in time with the light flashing...

[Dvid]

So, I tried renaming the properties file - that had no effect (the date/time on the .properties and .autobackup files had not been updated since the fault appeared a couple of days ago).

I also tried the reset procedure, that had no effect.

I am pretty confident that the device is not getting as far as talking to the server. I tried disconnecting the ethernet cable, with no change in behaviour.

It looks like a hardware fault to me - do you know what the flashing poer light means? Is it a diagnostic code?

[Opus4]

You should contact support.

- Andy

[Dvid]

OK, will do.
Thanks.

[camens]

I'm having the same problem....was the fix easy or did you have to send the unit back?

[unkyjoe]

Sounds like a fair few of these are dying around the same time, I have stated my issues in another thread.

I will not be purchasing another HD Extender, I will stick with the limitations of the MVP from Hauppauge for now.

The cost of the extender is more than I would pay for a HD DVR from my sat provider so I just cant justify the expense.

I am going to tear into mine to see if I can figure out what is wrong.

Sage has sent me the reset procedure, but it did not work

[camens]

Well, I'm going to send mine back. Kinda sucks to be without for a few weeks or however long it takes.

I'm really considering getting the popcorn unit. Supposed to be pretty good...

[willieb]

Originally Posted by camens

Well, I'm going to send mine back.

Hey Camens, How long did it take to get it back? I had one die this morning.

[camens]

Took about 2 weeks to get it back.

[willieb]

Originally Posted by camens

Took about 2 weeks to get it back.

Thanks for the info.