Few issues with the HD-200

[crarbo1]

Hello,
I just got the HD-200 setup last night and since that time I have found two issues that bug me.

The first issue is that every once in a while, the playback will pause, become pixelated but then returns back to normal in a second or two. I have seen this on some channels that use my HD Homerun but not my analog tuners. It doesn't happen on all of the shows either. Any ideas?

The second issue is that I set the aspect ratio mode to "Fill" in the detailed setup--> Multimedia section, but it doesn't appear to stay. If I go back to live TV after doing this, it seems to work but when I change the channel, it changes to "source". Any ideas?

Thanks for any help,
Chuck

[Opus4]

Does the glitch repeat in the same place if you rewind & play that spot again? It could be glitches in the recording from a lower signal.

Aspect ratios on an HD extender are controlled during playback -- use the Options command, choose AR mode, then choose the one you want, set a default, edit custom AR modes, & so on.

- Andy

[Shield]

Andy - No. The AR mode is not sticking. If I watch regular SDTV and select "fill" then change to another channel, it goes back to "source". I've set it up in detailed setup and tried restarting the Sage server a few times.

It's NOT keeping the AR setting, period.

[crarbo1]

Andy,
I didn't try rewinding it and seeing if the glitch happens at the same place or not. I will have to try that when I notice it again.

I will try what you said to do. Hopefully it works. Unfortunatly, I won't be able to do this until after work tonight.

Thanks,
Chuck

Originally Posted by Opus4

Does the glitch repeat in the same place if you rewind & play that spot again? It could be glitches in the recording from a lower signal.

Aspect ratios on an HD extender are controlled during playback -- use the Options command, choose AR mode, then choose the one you want, set a default, edit custom AR modes, & so on.

- Andy

[Opus4]

Originally Posted by Shield

I've set it up in detailed setup and tried restarting the Sage server a few times.

It's NOT keeping the AR setting, period.

Then you aren't reading what I'm writing because I specifically said where to try setting the default AR on an HD extender, and I know you've now seen the suggestions in the other topic about this.

Originally Posted by crarbo1

<AR> I will try what you said to do. Hopefully it works. Unfortunatly, I won't be able to do this until after work tonight.

There's another topic focusing only on AR mode; check it out for a user's discovery that the HD extender needs to be power cycled to keep a new default AR mode setting. I'm sure this will get fixed, but that solves it for now.

- Andy

[crarbo1]

Andy,
I did see that thread and will try that tonight but I just want to get one thing clear. When you say power cycle, do you mean hit the power button on the extenders remote or actually unplug the power to the extender?

Thanks,
Chuck

Originally Posted by Opus4

There's another topic focusing only on AR mode; check it out for a user's discovery that the HD extender needs to be power cycled to keep a new default AR mode setting. I'm sure this will get fixed, but that solves it for now.

- Andy

[Opus4]

Power cycling in this case just means using the power button on the remote to turn it off, then back on. ("Off" in this case is standby; not a power disconnect.)

- Andy

[ojosch]

FYI: I worked for a WISP for 5+ years before, and now currently work in a hardware/software test lab for the last 5 years, and 'power cycling' a unit has always been defined in both those industries as completely disconnecting the power source from the device for 15-30 seconds and reconnecting. Turning off and on the unit with the power button is simply referred to as turning the unit off and on. Or in this case placing the unit into standby by pressing the mislabeled power button, which should probably just say 'Standby' so as not to be misleading.

..just my almost worthless 2 cents

[crarbo1]

Andy,
Thanks for clearing that up for me. I will try this tonight.

Chuck

Originally Posted by Opus4

Power cycling in this case just means using the power button on the remote to turn it off, then back on. ("Off" in this case is standby; not a power disconnect.)

- Andy

[Shield]

Originally Posted by Opus4

Then you aren't reading what I'm writing because I specifically said where to try setting the default AR on an HD extender, and I know you've now seen the suggestions in the other topic about this.
- Andy

If you're referring to this: "use the Options command, choose AR mode, then choose the one you want, set a default, edit custom AR modes, & so on."

This is not resolving the problem. Do you understand what I'm saying? I'm speaking of the HD 200 only - all versions of the actual Sage client retain this setting just fine. Not the HD 200 with the latest firmware.

Can you check yours out and let me know what your experiences are? Pick any SD tv show, like Golden Girls (my wife) and it'll play back in source mode. Switch to Full. Now play another similar show. It'll be in source again.
Is this not the case for you? Yes, I have gone into the options and selected the full mode, and also gone in the detailed menu and set "full" as the default.
Thanks,
Shawn

[crarbo1]

Andy,
I did get a glitch again and rewinded and it came back in the same place. I also went to the server to verify the glitch as well as my PC which has the client software loaded and it too had the glitch. So, it may be an HDHomerun issue since I updated its firmware and software at the same time. I did update the HD-200 firmware by the normal method first, which said that I had an update (FW version: 200812010). It completed and then I checked for beta firmware updates and it said I had an update (FW version: 200812030). I haven't checked it since I have done the updates, I'm hoping this may fix things. Is there any place that states what those two firmware updates addressed?

Originally Posted by Opus4

Does the glitch repeat in the same place if you rewind & play that spot again? It could be glitches in the recording from a lower signal.

Aspect ratios on an HD extender are controlled during playback -- use the Options command, choose AR mode, then choose the one you want, set a default, edit custom AR modes, & so on.

- Andy

I tried your method discussed in the other topic and it didn't stick. I was going to try to do the method and reboot the server like one person suggested, but I'm recording some shows so I can't try that. Hopefully I can try later.

Originally Posted by Opus4

There's another topic focusing only on AR mode; check it out for a user's discovery that the HD extender needs to be power cycled to keep a new default AR mode setting. I'm sure this will get fixed, but that solves it for now.

- Andy

Thanks for the help,
Chuck

[Opus4]

Originally Posted by crarbo1

I did get a glitch again and rewinded and it came back in the same place. I also went to the server to verify the glitch as well as my PC which has the client software loaded and it too had the glitch. So, it may be an HDHomerun issue since I updated its firmware and software at the same time. I did update the HD-200 firmware by the normal method first, which said that I had an update (FW version: 200812010). It completed and then I checked for beta firmware updates and it said I had an update (FW version: 200812030). I haven't checked it since I have done the updates, I'm hoping this may fix things. Is there any place that states what those two firmware updates addressed?

Their downloads page has links to the changelogs. I'm not sure if the forum lists any extra info about changes; it might do so during beta releases.

You may not have a problem with the tuner. There may be signal level issues on the digital feed that the HDHR is receiving -- if this is cable TV, then maybe you need an amp if there are too many splits in the line; if it is OTA, then maybe it is the antenna or simply glitches in reception due to outside conditions. I'm not sure if SiliconDust could help you track it down, but you could ask them.

I tried your method discussed in the other topic and it didn't stick. I was going to try to do the method and reboot the server like one person suggested, but I'm recording some shows so I can't try that. Hopefully I can try later.

BTW: simply using the Power button on the remote should save the properties settings, but you could also go to the Configuration Wizard menu, then just exit that menu -- that will force the properties to be saved. (You would still need to use the remote's Power off/on afterwards until the next firmware update, of course.)

- Andy

[crarbo1]

Andy,
I guess I wasn't clear when I was asking about the firmware updates. The firmware updates I was talking about was for the HD200 and if there was any information about the HD200's firmware updates. Sorry for the confusion.

The reason I think it may be the HDHomerun is that I never saw this before I updated it on Sunday. I was upgrading my SageTV software so it would be easy when the HD200's arrived and I thought that I would update HDHomerun firmware/software at the same time. Again, I don't ever remember seeing the problem before now.

I saw in the other aspect ratio thread that a person was successful by going to the default STV. I was doing my changes in the SageMC STV. I will try that later to see if that fixes it, before the next firmware upgrade.

Originally Posted by Opus4

Their downloads page has links to the changelogs. I'm not sure if the forum lists any extra info about changes; it might do so during beta releases.

You may not have a problem with the tuner. There may be signal level issues on the digital feed that the HDHR is receiving -- if this is cable TV, then maybe you need an amp if there are too many splits in the line; if it is OTA, then maybe it is the antenna or simply glitches in reception due to outside conditions. I'm not sure if SiliconDust could help you track it down, but you could ask them.

BTW: simply using the Power button on the remote should save the properties settings, but you could also go to the Configuration Wizard menu, then just exit that menu -- that will force the properties to be saved. (You would still need to use the remote's Power off/on afterwards until the next firmware update, of course.)

- Andy

Thanks for the help,
Chuck

[Opus4]

Originally Posted by crarbo1

I guess I wasn't clear when I was asking about the firmware updates. The firmware updates I was talking about was for the HD200 and if there was any information about the HD200's firmware updates. Sorry for the confusion.

No, you stated it was the HD200 firmware, but I misread it. I don't have a list of changes.

I saw in the other aspect ratio thread that a person was successful by going to the default STV. I was doing my changes in the SageMC STV. I will try that later to see if that fixes it, before the next firmware upgrade.

That would explain it - I don't think that AR code is in SageMC. (Whenever I post steps to be done in an STV, I am referring to the default STV.)

- Andy

[crarbo1]

Andy,
I had time before I left for work to try it out with the default STV. That fixed the problem.

Thanks for your help,
Chuck

Originally Posted by Opus4

That would explain it - I don't think that AR code is in SageMC. (Whenever I post steps to be done in an STV, I am referring to the default STV.)

- Andy