SageTV HD200 - Trying To Restore Firmware

[jwtucker]

I was attempting to update my HD200 this morning when it locked up during the Erasing 1/2 process (I think on 13/28). I finally gave up and reset it and it failed to boot (not surprised). I'm trying to do a firmware restore back to the default setting and can't tell if it is working or not. When I hold down the "Back" button, the Active light flashes for a few seconds but then stops and only the Network light remains on. Is this normal or does this indicate an issue? I was using the extender in standalone mode prior to all this and I'm concerned it isn't finding my SageTV server correctly.

Any help in fixing this is appreciated.

Thanks,
James

[Clift]

Do you have the stpV folder on the server?
Is the server running? (I'm not sure if that's necessary or not)

Remember, it takes a while. So give it some time.

[jwtucker]

I managed to get it working. I had to reboot my SageTV server and then tried it again and the extender was able to restore back to the original firmware.



Thanks for the reply though.

- James

[markettwain]

I'm glad you got it working!

Clift and I had a similar problem recently that we were discussing in another thread. Both of our machines got stuck at Erasing 12/28. I wonder if yours got stuck there and not at 13/28.

I believe (and Clift please correct me if I'm wrong) that Clift and I were updating the firmware via the USB method when it got stuck. Were you using the USB port when yours got stuck? I'm just curious if that's a commonality.

Clift was able to get his to recover using the server recovery method. Unfortunately for me, I was not able to get this to work.

I'm still going back and forth with Sage support on the issue. If yours got stuck at 12/28 while using the USB firmware update method, that would go a long way with confirming my position that there's something wrong with the box and it's not operator error.

Thanks!

[jwtucker]

It might have been on 12/28 instead of 13. I was doing the update over the network but I did have an external USB drive connected that I was using to play videos from.

I managed to restore mine back to the original firmware and then tried to do another update and everything worked fine (although I did not have the USB drive connected during the second time).

Hope you get yours straightened out.

- James

[markettwain]

Great, thanks for the info, James!

[Clift]

Mine was over USB.
I had another lock up just about a week ago and it was over the network and I did NOT have any USB connected at the time.