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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 11-30-2009, 05:26 PM
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HelenWeathers HelenWeathers is offline
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Win 7 server, SageTV, Internal Tuner Problem

I had been running SageTV as a server on Windows 7 with 2 AverTVHD Duet tuners and 2 HD PVRs. I had been testing this setup for a few weeks with a monopole antenna and had not paid too much attention to lack of reception on certain channels.

Last week I decided to swap out my old server for the Win 7 platform. Now I'm connected to my outside antenna and should be receiving all of my OTA channels without issue, but that's not the case.

SageTV is not able to tune any of the UHF HD channels under Windows 7. All of the VHF HD channels are fine. I put the tuners back in my old server (Vista) with same antenna/cables and everything works.

I did reinstate Media Center in Win 7 just to test, and all of the UHF/VHF HD channels come through in Win 7 Media center.

I also tried with the Hauppauge 2250 (my spare) with the same result. VHF yes, UHF no.

Anyone else with this problem. Got a solution?

By the way, the HD PVRs work perfectly thru SageTV on the Win7 server.
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Server: SageTV 9, Win10/32, Intel DP55KG Mb, Intel QC i5 2.66GHz , 4GB 1333MHz DDR3 SDRAM, 2 Hauppauge 2255s for 4 OTA ATSC tuners, HDHRPrime w Comcast, 3 STP-HD300s 20101007-0 firmware, nVidia Shield. Java v7u55. Plugins:SD EPG, OpenDCT
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  #2  
Old 11-30-2009, 07:33 PM
babgvant babgvant is offline
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Had all sorts of tuner problems with Sage on Windows 7. My Avermedia M780 won't tune a bunch of channels (all higher channels, so probably the same issue as you're having just didn't connect the dots) and I can only use one of the Hauppauge 2250's tuners.
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  #3  
Old 11-30-2009, 08:34 PM
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HelenWeathers HelenWeathers is offline
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I'm just glad I still have the Vista machine to fall back on for now.
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Server: SageTV 9, Win10/32, Intel DP55KG Mb, Intel QC i5 2.66GHz , 4GB 1333MHz DDR3 SDRAM, 2 Hauppauge 2255s for 4 OTA ATSC tuners, HDHRPrime w Comcast, 3 STP-HD300s 20101007-0 firmware, nVidia Shield. Java v7u55. Plugins:SD EPG, OpenDCT
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  #4  
Old 11-30-2009, 09:39 PM
babgvant babgvant is offline
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Quote:
Originally Posted by HelenWeathers View Post
I'm just glad I still have the Vista machine to fall back on for now.
Really hope they get it sorted out soon, my HTPC is the only Vista box left and it's getting a complex.
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  #5  
Old 12-02-2009, 01:05 AM
Peter_h Peter_h is offline
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So, i take it, it's not a good idea to use windows 7 for your sage server yet?

I'm about to rebuild my server and was going to use the spare Windows 7 ultimate license I have. Should I wait?
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  #6  
Old 12-02-2009, 07:42 AM
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HelenWeathers HelenWeathers is offline
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Quote:
Originally Posted by Peter_h View Post
So, i take it, it's not a good idea to use windows 7 for your sage server yet?

I'm about to rebuild my server and was going to use the spare Windows 7 ultimate license I have. Should I wait?
I was able to compensate by having the local channels that I couldn't receive with SageTV on Win 7 via OTA record from satellite via HD PVR. I did this while I was troubleshooting (for about a week). There were conflicts though, but the shows that were satellite only were rescheduled to avoid the conflicts.

My recommendation would be to wait. My solution (for now) was to put my Vista server back in place.
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  #7  
Old 12-02-2009, 08:33 AM
jerryt jerryt is offline
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I had an issue where the VHF channels would not tune on different tuners in the house, but was able to resolve the issue by installing an amplifier.
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  #8  
Old 12-02-2009, 08:53 AM
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HelenWeathers HelenWeathers is offline
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Quote:
Originally Posted by jerryt View Post
I had an issue where the VHF channels would not tune on different tuners in the house, but was able to resolve the issue by installing an amplifier.
This is a different issue. SageTV under Win XP and Vista gives signal strengths of 100% on all UHF/VHF channels. Media Center w Win 7 gives signal strengths of 5 bars (the highest) on all UHF/VHF channels.

SageTV is not able to tune any of the UHF HD channels under Windows 7. All of the VHF HD channels are fine.
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Server: SageTV 9, Win10/32, Intel DP55KG Mb, Intel QC i5 2.66GHz , 4GB 1333MHz DDR3 SDRAM, 2 Hauppauge 2255s for 4 OTA ATSC tuners, HDHRPrime w Comcast, 3 STP-HD300s 20101007-0 firmware, nVidia Shield. Java v7u55. Plugins:SD EPG, OpenDCT
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  #9  
Old 12-02-2009, 09:09 PM
DigitalMan DigitalMan is offline
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My Sage server has been running on Windows 7 pro for a few months without any problems. I have 2 HD homeruns set up and reception is good on both VHF and UHF.
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  #10  
Old 12-02-2009, 09:23 PM
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HelenWeathers HelenWeathers is offline
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Quote:
Originally Posted by DigitalMan View Post
My Sage server has been running on Windows 7 pro for a few months without any problems. I have 2 HD homeruns set up and reception is good on both VHF and UHF.
Yes, the only problems for me are with the OTA internal tuners. HD Homeruns are looking pretty attractive right now. Sage will get it worked out though.

I'm wondering how internal tuners with QAM are working out under Win 7.
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